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Project Manager Resume Profile

Summary

PROJECT MANAGER

  • Highly experienced project manager with over 15 years of project management experience and over 25 years of industry experience.
  • PMP certified.
  • Certified SCRUM MASTER. Mentor and coached budding scrum masters.
  • Managed project teams of 5 to 25 individuals.
  • Experience with all phases of projects from conceptualization to delivery and support.
  • Experience with AGILE and WATERFALL methodologies.
  • Scrum Master experienced in facilitating all scrum ceremonies.
  • Experience with MATRIX and PROJECTIZED organizations.
  • Experienced in HEALTHCARE, AUTOMOTIVE and FINANCIAL industries.
  • Experience delivering BI projects.
  • Experience with managing programs and leading project managers.
  • Proven track record of successful quality delivery and implementation.
  • Managed multi-million dollar projects with an objective of achieving business needs with technology driven solutions.
  • Great communicator. Use technological skills along with an understanding of the company's business and business needs to communicate with senior executives and project stakeholders, program owner, steering committee etc.
  • Excellent negotiating skills and an ability to bring the team together to collaborate on issues.
  • Focused on solving business issues.
  • Work independently.
  • Adept at handling pressure.

TECHNICAL SKILLS

  • Extensive experience with all development aspects of Oracle 10g.
  • Extensive experience in designing Oracle Databases using STAR schema.
  • Extensive experience in leading and designing ETL solutions using Informatica and MDM.
  • Experience working with Cognos 7 and Cognos 8 professionals.
  • Experience working with Microsoft Office products like MS Project, Excel, Word and Microsoft Visio.

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

  • I worked on two projects mainly: Patient Portal for the State of New York and Direct, which allows providers to send secure messages from their EHR or HISP to other providers on a different EHR or HISP. NYeC is a HISP provider in the state of New York. Use of Direct also allows these providers to receive MU2 incentives from CMS Center for Medicare and Medicaid Services .
  • As a project manager was responsible for giving direction and leadership to a few projects that are being rolled out within the State of New York.
  • Responsible for validating and clarifying requirements for the vendors.
  • Responsible for creating a detailed project plan in consultations with the stakeholders at NYeC and the vendors.
  • Responsible for vendor management to ensure that the vendors were keeping to the project plan.
  • Responsible for coordinating the UAT with the external stake holders.

Confidential

Project Manager

  • Project Manager on a multi-million dollar project in the Healthcare space which touched the functional areas of Membership, Claims and Providers. Have developed SME expertise.
  • Project was managed using a hybrid of AGILE and WATERFALL methodologies.
  • Managing the delivery of the Blue Cross and Blue Shield Association mandated innovative health care delivery model Payment Innovations which extends the delivery of local programs to Blue Card hosted members.
  • Managing a cross functional team comprised of Business Analysts, Systems Analysts, Business users and Developers.
  • Was the primary communicator with the program owner, project sponsors and the steering committee by conducting regular status update meetings.
  • Accountable for identifying internal and external dependencies.
  • Accountable for risk identification and their mitigation including escalation to the program owners and project sponsors if necessary.
  • Managing the scope of all the streams while negotiating with the stakeholders.
  • Ensuring that the Change Management Plan is followed.
  • Designing outside the box solutions for particularly sticky situations.

Technical Environment: ORACLE, Informatica MDM, PL/SQL, TOAD, DB2, Visio, SharePoint

Confidential

  • Customer Leads are generated in a multitude of ways. The Leads Management System was designed to collect and integrate the leads data with the sales data to analyze the conversion of leads to sales thereby ensuring marketing dollars are targeted to the appropriate channels. This project was budgeted at 0.5 million with a schedule of 7 months.
  • Project Manager Customer Leads Management
  • Over the years at BMW, I managed multiple projects that were running simultaneously.
  • Responsible for all project management process groups, from initiation through closing.
  • Managed the project using the AGILE methodology.
  • Facilitated sprint pre planning, sprint planning, daily stand ups and spring retrospective.
  • Used Microsoft Project for scheduling and resource management and Excel for budgeting.
  • Responsible for ensuring that the business requirements are properly captured and documented by the Business Analysts.
  • Acquired the development team consisting of architects, DBAs and programmers.
  • Responsible for communicating project status, risks and mitigation plan to the stakeholders.
  • Worked with closely with the data architects to design the data cleansing and data load strategy using MDM principles.
  • Worked closely with the BI analysts and business to understand and document BI needs and managed their development and delivery

Technical Environment: ORACLE, Informatica MDM, PL/SQL, TOAD, DB2, Visio, SharePoint, and Cognos.

  • Virtual Warehouse is BMW's implementation of B2B using the AAIA's IPO standards. This implementation allows dealer orders to be filled directly by the vendors while the billing is done by BMW after the order has been shipped. The development and implementation of VWH resulted in BMW saving on scarce warehouse space and warehousing costs. This project used the WATERFALL methodology.
  • Project Manager Virtual Warehouse
  • Involved in the identification of a business need and creation of the project charter.
  • Responsible for working with the business users and vendors to agree upon the messaging standard and any adaptation and data exchange methodology.
  • Was the primary communicator with the program owner, project sponsors and the steering committee by conducting regular status update meetings.
  • Accountable for risk identification and their mitigation including escalation to the program owners and project sponsors if necessary.
  • Accountable for identifying internal, cross team and external dependencies.
  • Responsible for the creation of a schedule and a high level budget. The high level budget was approximately 1.5 million and the schedule was approximately 12 months.
  • I was responsible for acquiring the development team consisting of experts in logistics, messaging, network security, DBAs and developers.
  • Was involved in the development of the acceptance criteria.
  • Identify both internal and external risks and their timely mitigation.
  • I was responsible for ensuring quality both in internal and external work.

Technical Environment: ORACLE, Informatica MDM, PL/SQL, TOAD, DB2, Visio, SharePoint, JAVA J2EE

Project Manager Data Warehouse

  • Was responsible for the complete SDLC of the project. The project was implemented using the WATERFALL methodology. It was felt that the database modelling could not be efficiently done using the AGILE approach.
  • Created the Project Management Plan and all its subsidiary plans to ensure that the project met all the requirements and is delivered on time and budget.
  • The migration of the Parts Logistics System from legacy to SAP necessitated the development of a new Data Warehouse to support the enhanced Business Intelligence needs. The project budget was approximately 1 million and the timeline spanned about 2 years. The Parts Logistics Migration was managed under a PMO structure with 2 PMs.
  • Managed a team of 15 developers working onsite and offsite.
  • Managed the gathering of the business requirements by partnering the team of Business Analysts with the business users, SMEs and other project stakeholders.
  • Was responsible for managing stakeholder expectations.
  • On-going emphasis on the development team to build only the scoped items and no gold plating.
  • Responsible to ensuring that the established change management processes are followed.
  • Responsible for identifying risks and avoiding or mitigating them.
  • Responsible for managing schedule and budget and generating and distributing the Earned Value Management reports.
  • Responsible for BI analysis and requirements documentation
  • Worked with BI analysts and business to develop drill down requirements
  • Managed the BI development and delivery phase

Technical Environment: ORACLE, Informatica MDM, PL/SQL, TOAD, DB2, Visio, SharePoint, UNIX scripting, System Architect, Cognos 7 and Cognos 8, JAVA J2EE

Confidential

  • A major SAP ATLAS implementation in BMW AG resulted in substantial change to how BMW AG communicates with BMW NA and how car parts are delivered to dealers near the Canadian border. This project was developed using the AGILE approach.
  • I was involved in the conceptualization phase after a business need was identified.
  • Used the project charter to define the scope of the project.
  • Acquired a team of analysts and developers to create the WBS.
  • Performed bottom up costing and determined the ROI and the payback period.
  • Identified risks to the project, both internal and external and helped mitigate them.
  • Manage the development resources to ensure that the development is on target both in terms of time and money.

Technical Environment: ORACLE , Informatica, PL/SQL, TOAD, DB2, UNIX scripting, System Architect, Cognos , Visio, JAVA J2EE

Confidential

  • BMW pays bonuses to dealers who meet specified performance criteria. This project is a migration from a legacy based system to an Oracle 10g PLSQL / Java based system. As the Project Manager and technical lead on the project, my main responsibility was to ensure that the project was delivered on time and within budget. This required me to ensure that:
  • Requirements were adequately defined.
  • Resources with the appropriate technical skills were assigned to the project.
  • Effectively manage user expectations and not allow scope creep.
  • Communicate at all levels and escalate issues as and when they arose to the appropriate level and get timely resolution.
  • Effectively manage day to day performance of the team.
  • Create project plans at a very detailed level and continuously monitor them.
  • Create a plan to transition to support structure for the day to day maintenance and smooth functioning of the system.
  • My main role in working with the developers as hands on technical lead was in the area of performance tuning of queries, stored procedures and PL/SQL. The system extensively used Triggers, Stored Procedures, Packages, Sequences, and user defined types.

Technical Environment: ORACLE , Informatica, PL/SQL, TOAD, DB2, UNIX scripting, System Architect, Cognos , Visio, JAVA J2EE

Confidential

Project Manager

  • Merck-Medco Managed Care now Medco Health Solutions is the largest Pharmacy Benefits Manager in the US.
  • Was the Project Manager of the Billing Systems leading a team of 15 analysts and developers and was responsible for ensuring accurate billing of the insurance companies based upon the vastly diverse terms of their contract. The insurance companies were also provided electronically the claims in HIPAA compliant format. The system was developed with completely automated re-run process resulting in substantial savings to the company.

Environment: IBM mainframe, COBOL, CICS, DB2, MQ Series, VSAM, JCL, FILEAID, ORACLE, PL/SQL, TOAD.

Confidential

Consultant

  • Worked as a Consultant at SYNTEL providing consulting services at various client sites. The clients were AIG, Yale Manufacturing and Unisys. During this timeframe, was a Developer responsible for coding and testing individual programs.

Environment: IBM Mainframe and UNISYS A series, COBOL, CICS, DB2, DMS, JCL, WFL, VSAM.

Confidential

Consultant

  • Consultant providing development services to UNICEF, a client of Tata Consultancy Services.

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