SUMMARY:

• Post - secondary degree or diploma in Computer Science, Information Systems, Business, or equivalent work experience.
• 7 years’ experience in information technology experience or consulting.
• 5 years’ Project Management experience including project experience in IT infrastructure technology projects, enterprise scale application development or COTS product implementation initiatives.
• Proven experience in successfully managing multiple concurrent multi-disciplinary team projects.
• Experience within a structured Project Management environment will be preferred.
• Excellent written and oral communications skills.
• Experience creating detailed project documentation and reporting.
• Demonstrated experience in requirements gathering and request for proposal creation, developing evaluation criteria, analyzing the proposals, and making recommendations.
• Experience with enterprise information asset management systems.
• 4+ years of hands - on end to end IT systems development life cycle management or an equivalent combination of education and work experience.
• 4+ years of requirements/scope analysis and testing methodology.
• 2+ years managing software development and infrastructure projects.
• In depth knowledge of information systems concepts
• Proficiency in project planning and management concepts, methodologies, tools, standards and procedures.
• Effective leadership skills, a demonstrable ability to motivate project teams and maintain effective relationships with business representatives independently.
• Excellent technical/analytical skills (e.g., systems design) and strong programming and design skills.
• Strong communication and presentation skills, ability to translate business needs into technical terms, strong conflict resolution, and problem solving skills.
• Proficient in MS Office apps, Visio, MS Project, Excel, PowerPoint, Browser utilization (IE, Firefox, Chrome, Safari, etc, SharePoint, Clarity, and ALM (Quality Center).
• The candidate must also have working knowledge of SQL, API deconstruction, data mapping and XML
• Excellent interpersonal skills
• Strong decision-making and leadership abilities
• Excellent verbal and written communication skills
• Strong organizational and problem solving abilities
• Must be willing to work some overnight hours for production release coordination and support.
• Experience working with remote teams a plus.
• Oracle Commerce experience a plus

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential

Responsibilities:

• Responsible for management and oversight of project business units and resources, ensuring compliance with all Service Level Agreements (SLAs) and key performance indicators (KPIs)
• Ensure compliance with all internal and external requirements, program business rules, as well as state and federal regulations
• Oversee the quality and timeliness of contractually-required reports and deliverables
• Participate with project and executive management to establish strategic plans, objectives, initiatives, and work plans
• Work with project and executive leadership to develop performance goals and objectives for the project and staff, and monitors the achievement of those goals
• Analyze daily, weekly, and monthly reports for performance measurement and efficiencies
• Identify any potential problem areas, recommend solutions, and work closely and cooperatively with the client to resolve issues quickly and fairly
• Provide direction to team members and resolves problems in a timely and professional manner
• Facilitate communication on project status, to include applicable corrective and preventive actions to leadership
• Ensure project budgets and related financial schedules meet corporate requirements
• Assist in the creation and implementation of innovative methodologies, process improvements, and corrective action plans to continually streamline and improve project operations, outcomes, and quality
• Develop, modify and execute project policies, ensuring all project team members are in compliance
• Assist with issues and risk management, and participates in mitigation and contingency actions to address the risks
• Create and sustain an environment that motivates high performance, recognize and reward excellence of individuals and teams
• Draft GAP analysis through interviews with clientand draft project scope based on GAP analysis
• Manage all client contact throughout implementation of projectand present finalized scope to client and use responses to prepare project plans
• Collaborate with technical implementation staff to ensure completeand accurate technical implementations and track and post all implementation activities and documents to collaboration server
• Perform other duties as assigned by leadership
• Minimum 5 years of related work experience required, specifically in training and/or project management
• Experience in Microsoft Office products required
• Project Management Professional (PMP) Certification preferred
• Excellent organizational, written, and verbal communication skills
• Ability to perform comfortably in a fast-paced, deadline-oriented work environment
• Ability to work as a team member, as well as independently

IT PMO MANAGER

Confidential

Responsibilities:

• Establish Mission, vision, objectives
• Development plan
• Team structure and job descriptions
• Policies & procedures, standards, framework
• Project management tools & practices
• Software engineering tools and technologiesTemplates
• PMO Quality Processes and Standards:
• Quality control policies & practices, ensure that latest quality standards are followed and enforced -within the organization.
• Quality processes engineering
• Quality training planning and strategy
• Monitoring
• Overlookdepartment projects/programs execution
• Define and manage department and projects scope
• Define and manage plans and timelines
• Manage project costs
• Manage department and projects integration
• Develop and manage department and projects budget
• Manage department and projects communication processes to ensure that all processes are applied and followed
• Ensure continuous improvement of the communication stream and apply any new relevant standards
• Risk management, including risk assessment strategy and policies
• Ensure proper execution of the risk strategy throughout the projects lifecycle

Project Manager

Confidential, Fairfax, VA

Responsibilities:

• In accordance with IT policies and processes, delivers quality IT solutions with high degrees of customer satisfaction supported by clear, detailed project documentation
• Using workshops, surveys, interviews, site visits, task and workflow analysis on other methodologies develops clear actionable scope from which complete and comprehensive requirements can be created
• Collaborates with developers, architects, subject matter experts, and other IT team members to establish the technical vision and analyze tradeoffs between usability and performance needs
• Creates the Project Plan, which includes but not limited to Project Scope Statement, Work Breakdown Structure, Schedule, Communication Plan, Quality Plan, Resource Plan, and Risk Management Plan
• Supervises the business analyst in developing clear, traceable functional and system requirements (including security, business continuity, and other applicable requirements) generated from best practice requirement-gathering techniques
• Effectively manages project communications and ensures a common understanding by setting expectations in accordance with the Project Plan, in order to align the stakeholders and team members
• Secures funding and resources adequate to deliver the agreed upon scope
• Inspires loyalty and trust, handles oneself ethically following Technatomy core values and beliefs
• Builds mutual trust and encourages respect and cooperation among team members
• Actively executes the Project Plan including managing project scope, completion of tasks, anticipating and managing project risks and ensuring a quality product is delivered to the customer's satisfaction on time and within budget
• Tracks progress of the project schedule, scope and resources (including budget) compares to original plan, works with team to take corrective action if the project is not tracking to plan and regularly communicate status to project stakeholders
• Ensures that appropriate training programs are in place for all client defined support and end-user audiences
• Ensures that appropriate testing (including Systems, User Acceptance, Performance, etc.) and quality assurance activities occurs and that documented use cases, test scenarios, test scripts and other artifacts supporting testing are generated
• Ensures that activities supporting the deployment of deliverables are executed in accordance with IT policies and procedures
• Ensures that appropriate post-deployment support and production support is in place to support the product to meet agreed upon service level agreements;
• In accordance with IT policies and procedures, secure user acceptance of project deliverables
• Conduct project closure sessions including documented Lessons Learned and communicate them to the appropriate audience within IT
• Administratively close projects through contract closure, release of resources provision of feedback to resource managers, and archiving of project documentation
• Participate in project audits, closure activities or other quality initiatives as required by IT policies and procedures
• Works under minimal supervision
• Plans and carries out work assignments; resolves most conflicts which arise; coordinates work with others as necessary; works with Portfolio Managers and System Managers to interpret policy in terms of established objectives
• Keeps client and Technatomy management informed on a regular basis, escalating issues as appropriate to ensure timely delivery of projects with quality
• Interfaces with all areas affected by the project
• Wide latitude for independent judgment
• May assist or even supervise less experienced peers
• Acts as mentor and subject-matter expert on project management to less experienced peers and the business
• Work with corporate development team to strategize on new business opportunities and lead/support proposal efforts with support from the team.
• Assists in compiling, arranging, and formatting data from various sources to prepare high quality, compliant proposal submissions
• Work with the Team in preparing the competitive pricing data in support of cost/price proposal development that matches the scope of work identified during the RFP analysis/assessment
• Support Technatomy in the growth across portfolios by delivering quality, compliant, and winning proposals and task orders.
• Work with the Team in developing and integrating "win" strategy, themes, discriminators, and value propositions into all aspects of the proposal response
• Provides leadership and encourages teamwork, mentors/trains and directs multi-organizational teams in planning, storyboarding and developing an effective customer-focused and forward thinking proposal
• Collaborate with teaming partners external in support of producing compliant, quality and winning proposal development
• Primary responsible for analyzing the scope of work contained in the Task Order request (RFP solicitation) to determine the proposal requirements and work with the proposal manager to develop outlines, and populate compliance matrices to provide guidance to volume leads and section authors
• Continually gather and implement lessons learned, as well as apply new methodologies to aid future proposal development continuous improvements.
• Collaborate with technical subject matter experts to ensure that the scope of work is properly identified in order to respond to technical requirements specified in solicitation documents
• Commit to developing knowledge internally and externally, while continuing to learn and share knowledge with clients and team members.
• Build collaborative methods to develop and share internal reports with peers and subordinates.
• Build client relationships across multiple federal (and non-federal) agencies
• Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Develop and maintain productive relationships with clients and senior management.
• Development of people and teams, providing constructive on-the-job feedback/training.
• Contribute to guidelines and standards used for designing, maintaining, troubleshooting, and testing of environments.
• Demonstrated success as a Senior Project Manager or Program Manager, showing a track record of delivering large, complex projects/programs under budget and on schedule
• Experience managing projects with team sizes ranging from five (5) to fifty (50) members across multiple locations
• Sound business and technical awareness
• Superior verbal and written communication skills to effectively manage project communications and stakeholder expectations at all levels of the organization
• Superior interpersonal and demonstrated facilitation skills including the ability to motivate and influence others, build effective interpersonal relationships, and able to foster and contribute to a positive and productive team environment
• Creative and innovative, demonstrating flexibility and adaptability in his/her work style to better respond to multiple requests/tasks and handle sudden changes in priorities or when encountering new/unique situations. Able to readily embrace and participate in change initiatives
• Makes reasonable judgments quickly, and adjusts thinking to assimilate new information or ideas
• Possesses highly effective analytical thinking ability to gather, understand, integrate, and synthesize complex information in order to develop solutions, make recommendations, or propose action plans
• Possesses a strong customer service ethic consistently exceeding business customer expectations and continually demonstrating an understanding of how IT is ultimately delivered to the Customer
• Demonstrated knowledge of industry best practices for project management, software engineering and business processes, such as: Project Management Institute methodology (PMI's PMBOK) Project Management Maturity Model (OPM3), Capability Maturity Model Integration (CMMI), and Agile/SCRUM
• Ability to understand and communicate interactions among complex computer systems in business terms and express complex technical concepts effectively, both verbally and in writing, to diverse groups of people
• Demonstrated working knowledge of risk management and quality assurance standards and methodologies
• Able to anticipate potential problems and prepare contingency plans

Project Manager

Confidential, Eatontown, NJ

Responsibilities:

• Create project calendars, accurately estimating time and resources required to complete each project, organizing and communicating information to key stakeholders, and assigning resources to each phase
• Monitor a project’s progress throughout its duration, and communicate project status to senior management and staff through reports and presentations
• Mitigate risk by analyzing data, anticipating, identifying and mitigating risk factors.
• Senior PM’s act quickly to determine problems and make decisions to solve them; these aspects of the job are vital to successful project deployment.
• Develop budgets, negotiate contracts and manage external vendors Lead project teams for larger projects including identifying necessary resources, training and supervising team
• Provide coaching and guidance to team members about every aspect of the project so that team members can understand their tasks fully and act on them efficiently
• Identify all internal and external resources whether financial or human resources required to complete projects successfully
• Collaborate with senior leaders to develop sound business cases for strategic priorities and initiatives, including cost and benefit analysis.
• Where required, support leaders in presenting to Senior Management for approval

Confidential

Strategy Project Manager

Responsibilities:

• Telecom Experience in business analysis and project management with demonstrated ability to execute projects successfully
• Track record of successful relationship management
• Knowledge of Scrum and waterfall development methodologies
• Engineering or Computer Science Degree required
• Experience leading remote teams internationally required
• ASQ SSBB certification a plus
• IIBA Certification or equivalent a plus
• PMI & Scrum certification required

Business Process Manager

Confidential, NJ

Responsibilities:

• Manage the submissions of multiple concurrent FTP/SFTP migration request documentation as part of an Enterprise wide FTP migration.
• Create, submit and maintain all documentation associated with specific FTP requests.
• Gather and document FTP details from legacy FTP team.
• Create spreadsheet that captures all FTP s for a particular TPA
• Analyze FTP detail. Identify GAPS. Report to Manager.
• Interact with FTP team to facilitate migration.
• Resolve FTP GAPS.
• Facilitate migration with external business partners.
• Develop migration paperwork, and store in a central repository.
• Report status to manager in a timely, accurate manner.

Confidential, Eatontown, NJ

Project Manager

Responsibilities:

• Oversee and supervise daily operations of Access Control and CCTV projects.
• Coordinate all aspects of the project with management and customers.
• Create and institute project timelines.
• Ensure profitability of projects.
• Assist in customer invoicing for projects.
• Attend client/ construction meetings as needed.
• Coordinate vendor resources to resolve issues.
• Coordinate contracts and schedules with subcontractors.
• Coordinate appropriate resources including but not limited to engineering, CAD, programming, technicians, subcontractors, and other trades as needed.
• Manage installation technicians and subcontractors.
• Work with purchasing department to provide timely cost effective purchasing for projects.
• Ensure project quality and customer satisfaction.
• Interface with customers ensuring that the customer s expectations are met in accordance to the purchase.
• Interface with sales team to promote a successful project.

Confidential, Piscataway, NJ

IT Project Manager

Responsibilities:

• Agile and non-Agile Project Management:
• Understand and communicate Agile and other project management methodologies.
• Be responsible for E2E delivery of project - tactical or strategic - coming through any stakeholder.
• Identify, understand, create dependency matrix and accordingly create the project plan for success.
• Periodically perform critical path dependency analysis and take appropriate action to ensure delivery.
• Understand the domain and know the SMEs to ask the right questions to prioritize and perform necessary follow ups to resolve any issues and drive progress.
• Integrate project tracking and communication with business and IT organizations to deliver in Verizon paradigm and develop necessary partnerships.
• Provide management PM/ PMO support.
• Perform PM functions necessary for online programs and delivery.
• Manage all facets of technical projects to ensure deliverables are met within schedule, budget and quality goals with minimal direction from senior staff and management. Provide technical leadership and subject matter expertise.
• Coordinate activities with multiple internal/external interfacing systems and 3rd party vendors to deliver business solutions. Utilize project management tools to create/maintain project charter and planning docs, work breakdown structures, dependency based schedules, tracking logs, scope and risk management artifacts using MSWord, MS Project, Excel, VISIO, PowerPoint, Clarity, Quality Center, and online collaboration tools.
• Create, design, deliver and facilitate meeting agendas, meeting minutes, status reports and stakeholder notifications. Create and lead presentations to senior leadership and management.
• Developing and facilitating contingency and mitigation plans for critical schedule dependencies, resources, tools and technologies. Independently and proactively make decisions and manage impacts to overall project.
• Oversee test plan(s) development, test cases, tracking issues & resolution, go/no go checkpoints
• Building implementation guides and schedules, mitigating risks and building contingency/back-out plans managing cross functional business teams including utilization of new systems, user assistance, issue resolution, and post production support for new functionality delivered
• Knowledge of data analytics tools used at VZW and new ones we should use.
• Identify measurable and experience opportunities. Be able to assess value of ideas/ opportunities.
• Work in a matrix organization to drive data analytics powered progress.
• Over jointly agreed time develop the discipline and expertise in area of data analytics.
• Requirements Analysis and Benchmarking:
• Responsible for all aspects of requirements, documentation and communication.
• Provide approach and systems requirements/ specification document for IT teams to develop, test, deploy and other functions.
• Business value assessment, ROI calculation, rationalization and communication
• Acts as IT liaison between business/ stakeholders and ESP IT (Development and QA).
• Perform technical analysis activities including design and documentation of Business, System, and functional related requirements. Perform gap analysis, identify and mitigate site performance concerns, perform look and feel, usability, experience and functional assessment. Perform internal and external benchmarking and work with business and agency teams to drive best in class design.
• Identify opportunities to deliver large projects in an iterative fashion and present those options to the IT project team.
• Act as SME and advisor for other employees and contractors for PM, BA roles/ tasks and deliveries.
• Support Production Releases; create overall Release Implementations plan, manage and track release issues to resolution, track project statuses, facilitate Release meetings, update the Enterprise Portal with application status and facilitate the production release.

Confidential, Kenilworth, NJ

IT Project Manager

Responsibilities:

• Previous experience working with a diverse multi-company team; ability to prioritize and manage multiple projects and tasks.
• Directs and coordinates activities/performance objectives of project personnel to monitor project(s) so that they progress on schedule and within budget
• Knowledge of project management principles, practices, techniques and tools (e.g.: PMBOK)
• Experience producing project reports, project documents, and evaluating risks for escalation to PMO management for mitigation.
• Proven ability to build motivated, collaborative and productive cross functional teams
• Proven ability to effectively communicate verbally or in written form, with all levels of the organization, and able to influence a larger team to perform toward the same goal
• Excellent organizational and time management skill
• Hands-On Network Telecom Experience and a minimum of one project involving telepresence
• Expertise with MS Project and Excel
• Demonstrated success tracking project budget, resources, revenue potential, expenses, and other associated key performance indicators
• Ability to work under pressure, managing competing priorities, and building a team of professional who can complete tasks on time within a fast paced environment
• Working knowledge of technology, vendors, products, development and support alternatives
• Proven business skills including financial analysis and budgeting
• PMI/PMP certification, preferred but formal PM training is required
• Understanding of IT process and infrastructure/data related projects
• Ability to establish effective working relationships with associates, counterparts and external customers.