SUMMARY:

• Closed to 14 years of experience in IT industry.
• 7 +years of experience in Project Management and 2 years in Agile.
• 9+ years of experience in the Financial Services Industry
• 4+ years US work experience.
• 8 years of experience in PeopleSoft(ERP),worked in multiple implementations, upgrade projects.
• Experienced inleading and managing projects (end - end) for successful delivery.
• Rich experience in collating data and preparing report for various stakeholders.
• Experienced in identifying Risk and track the action plan till the closure.
• Experienced in responding RFP within defined areas of responsibility while progressing on project work.
• Experienced in working with multicultural teams to support heterogeneous applications
• Possess excellent verbal, written, analytical and interpersonal communication skills.

PROFESSIONAL SUMMARY:

• Project Manager closed to 14years of experience in IT industry. Managed large scale multiyear IT projects for Banking, Insurance and Financial services clients.
• Rich experience in managing high visibility, medium, complex software development projects encompassing onshore-offshore planning, feasibility studies, end-end solutions.
• Experienced in Project Planning, Scope Management, Project Progress Tracking.
• Managed critical Production Support Optimization projects with multiple technology based business applications.
• Defined Incident/Problem/ServiceRequest Managementprocedures andimplemented.
• Successfully managed project deliveries implemented on various technologies using ERP(PeopleSoft), ETL(Abinitio) and Reporting Tool(Business Objects, Crystal Report).
• Executive reporting to various stake holders for scope, milestones and statusupdates.
• Proficient in MPP, MS Office Suite (MS Word, Excel, PowerPoint, Visio).
• Prepared Test Plan/Test Strategies .
• Experienced in identifying Risk and track the action plan till the closure.
• Experienced in various SDLC delivery models including Waterfall, Scrum-Agile.
• Having highly matured relationship management skills with customers.
• Involved in Customer tactical planning to address immediate needs.
• Participated in strategic planning to address the long term goals which translated into applications landscape future roadmap.
• Worked on the budget planning for the projects.
• Ability to work on multiple tasks simultaneously.

TECHNICAL SKILLS:

PM Tool: MS Project, MS (Outlook, Excel, PowerPoint, Word) 20072010, SharePoint, MS TFS

ProgrammingLanguage: PeopleTools, Application Designer, People Code, SQR, CrystalnVision, Application Engine, Component Interface, WorkflowPS Query, Process Scheduler, Tree Manager, Data ArchiveManager, PeopleSoft Finance Modules( PO, AM, AP, AR, GL)

Databases: Oracle, DB2

ITSM Tool: Service Now

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Project Manager

Responsibilities:

• Responsible for application development, implementation, including data analysis, detailed technical design, coding, testing, and deployment.
• Directly responsible for all resource management functions for 4 Onshore Leads and 25 offshore team members.
• Managed $4m project.
• Used waterfall methodologies for Warehouse building and Agile for Reporting.
• Participated in release planning, sprint planning, daily standup meeting and retrospectives.
• Track the project progress through Burn up and Burn down charts.
• Responsible for collaborating with other scrum teams and removing any impediments to help the teams meet their sprint commitments.
• Monitored cost, schedule and resources to meet deadlines.
• Collaborated with senior business partners in Developers and Infrastructure personnel to determine how technology can assist in addressing business needs (i.e. Business Intelligence Reporting, hardware/software needs).
• Provide weekly status reporting to stakeholders.
• Motivate Team and do team performance review.

Confidential, Tampa, FL

Project Manager

Responsibilities:

• Project estimation, project plan, WBS creation, tracking project progress against the project plan.
• Participate in requirements analysis and provide the High Level design for release 3.0, 3.1, 3.2, 4.0.
• Managed $2.5m annually.
• Managed 2 Onshore Leads and 15 offshore team members.
• Used Waterfall methodologies for (3.0-3.2) Release and Agile for 4.0 Release.
• Participated in the sprint planning session for Release 4.0.
• Involved in Daily Scrum meeting and track the progress using burn down chart.
• Managed the team of multiple Technology(PeopleSoft, Abinitio, Business Objects).
• Tracking the scope changes, Impact analysis, Identification of Risk, Mitigation plan
• Monitored cost, schedule and resources to meet deadlines adhering to quality standards.
• Prepared the Test plan and monitored the Testing Deliveries.
• Coordinated with various teams i.e. onshore, offshore, DB team, QA, Development and support Team for configurations and deployment.
• Weekly, monthly reporting to Stakeholders.
• Responsible for maintaining all the required artifacts for the project as per QA standards
• Responsible for preparing Lessons Learned Documents after each Release.
• Single point of contact for all the communication to the stakeholders.
• Resource Management including, Knowledge Transitions plan for the new resource.

Confidential

Project Manager/Delivery Manager

Responsibilities:

• Managed the delivery for all the applications under Portfolio using various technologies ERP (PeopleSoft), ETL (Abinitio) and Reporting Tool (Business Objects).
• Managed 4 onshore Leads and 2 Vendor resources and 15 offshore team members.
• Responsible for overall L2 /L3 support delivery for all the applications under portfolio according to Incident Management, problem Management, Service Request Management.
• Daily tracking of (Priority1, 2,3)incidents, service requests, problem records, SLA and Aging through Service Now Tool.
• Maintaining shift roaster for 15 applications as per support hours and managing team of 30 members.
• Presenting weekly status report to Production support and Application Managers and monthly Reporting to Senior Management.
• Monthly tracking the progress of Root cause analysis recommendations and identifying new recommendations.
• Analyzing the capacity planning through baseline exercise.
• Communication and Stakeholder Management techniques have been used extensively as it has high number of stakeholders’ visibility.
• Prepare the change request for newly added scope.
• Monitor the transition activities for newly added scopes through (GP, AP, PP, SS).
• Identifying risks and tracking the actions appropriately through weekly RAIL call.
• Created process improvement documents for Service Request Management.
• Created problem Records Report for all the portfolios as a new initiative and used to track the progress through problem management call.
• Responsible for timely Resource allocation.
• Responsible for maintaining quality artifacts for Internal /External Audit process
• Used SharePoint for Team collaboration and to build Knowledge base
• Managed and facilitated project meetings with Stakeholder and Project Delivery team.
• Acted as a single point of contact for the applications supported under portfolio.

Confidential

Senior Project Lead

Responsibilities:

• Involved in Analysis of Business Requirement and Technical solution for Data Archival, Review of Development & Testing.
• Guided Team in creating History Records and Archive Templates, Archive objects, Archive queries, creating PS Jobs.
• Prepared the Test Plan for the archival process (Finance and HRMS).
• Prepared Administrator Release Notes and End-User Manual.
• Involved in resolving performance issues.
• Involved in resolving other projects issues (in ANF), like conversion project and eProcurement project.
• Involved in project Management activities like Invoices generation, Preparing Quality Documents according to organization standards.

Confidential, Boston, MA

Technical Lead consultant

Responsibilities:

• Analysis of Business Requirement and created Technical Design documents.
• Majorly worked on the data conversions from legacy system to PeopleSoft using App Engine and CI for Finance Modules (Accounts Receivable Modules i.e. AR Invoice, Payment, Customer).
• Involved in security setups, creation of user profiles, maintaining the user id/password including Audit option, adding user profiles to specific Roles, permissions which will provide them to access specific pages, components, processes using PeopleSoft Security. Providing option to users for resetting the password.
• Prepared Test Cases for each conversion and customization and involved in unit testing.
• Used Waterfall Methodologies for this project.
• Involved in Onshore-Offshore coordination.

Confidential, Bloomington, IL

Technical Lead Consultant

Responsibilities:

• Worked on the change Requests of PS FIN/HRMS applications.
• Interacted with different end-users and Business Analysts to gather the requirement.Worked in ePro Workflow Customization.
• Worked on the various Production problems and Defect resolution in PS FIN/HRMS.
• Involved in PS Fin/HR Tools upgrade from version 8.45 to version 8.47.
• Involved in HR Tax Update which happens 5-6 times in a year.
• For each customization Technical Design, Test plan and Migration request form completed according to the client’s standard.

Confidential

Technical Lead

Responsibilities:

• Analysis of Business requirement and created Technical Design Documents.
• Involved in major page customizations for all the modules ( AP, AM, AR, GL) as per requirement.
• Created new interface between PeopleSoft HRMS and PeopleSoft AP module for interfacing Vendor and Employee data using SQR.
• Created new interface between PeopleSoft Student Finance and PeopleSoft GL module for interfacing deferred revenue and Tuition Fees generated in Student Finance.
• Created new interface between PeopleSoft HRMS and PeopleSoft AP for interfacing payable data using Quick Invoice.
• Created new interface for the Web Bank which will sendthe data to the bank when Pay cycle runs.
• Customized Dunning Letters crystal reports to meet the business requirement in AR module.
• Created new nVision reports to meet the business requirement.
• Used Waterfall Methodologies for this project.
• Prepared Test Cases for each conversion and customization and involved in unit testing.
• Involved in preparing User Manual.

Confidential

Technical Consultant

Responsibilities:

• Analysis of Functional Requirement and prepared Technical Design Documents.
• Used Waterfall Methodologies for this project.
• Developed new crystal report which will calculate Earned Value for fixed Price Project based on Revenue, Cost and Effort in projects module.
• Developed new SQR report which will calculate the vacation hours used by the employee in Travel and Expense module.
• Developed new crystal report to show all the Unposted and Recurring journals.
• Developed a new Application Engine Program to interface the Pending Item data from legacy system to PeopleSoft AR Module.
• Created new nVision Reports to meet the business requirement.
• Worked on Tree Manager to analyze the tree used for reports.
• Preparation of Test cases, User Manuals.
• Involved in Peer Review and Unit Testing.
• Involved in the Data Migration using STAT tool.
• Responsible for maintaining the Quality documents related to the project.