SUMMARY:

Result oriented IT / Business professional seeking a position with an organization where my ability to produce quality work and meet deadlines will add value and effectively contribute to the company’s success. I have proven experience in project management/coordination, waterfall and agile methodologies, web, mainframe and client server systems, IT risk assessments, SDLC, business analysis, requirements management, testing, data migrations. I have worked within the telecommunications, insurance and banking industries. Excellent analytical, organizational and communication skills.

PROFESSIONAL EXPERIENCE:

Confidential, Basking Ridge, NJ

Sr. Project Manager

Responsibilities:

• Manage the User Acceptance Test effort working with the cross - functional teams (marketing, customer care, web, retail channels) to ensure the integrity of the national launch.
• Analyze, track defects to closure and reporting utilizing HP Application Management System (QC)
• Manage/lead the overall projects for new marketing promotions utilizing Waterfall Methodology. Manage critical relationships with IT, consultants and vendors, internal end users, and business customers.

Project Manager

Confidential, Bedminster, NJ

Responsibilities:

• In an Agile Methodology environment, manage the development of eCommerce and Self-Serve projects and strategies. perform analysis of requirements / use cases and defects, end to end management of cross-functional teams, working with the project teams (internal/external) to identify and facilitate resolution of issues to minimize impact of project plans, communicate progress to VTF, Business and IT Management; create schedules, monitor deliverables from external vendor, lead various types of meetings including daily touch points that cover various functions, document meeting minutes.
• In a Waterfall Methodology environment, manage projects that enhance the self-serve customer experience; perform analysis of requirements, design, issues/risks and defects.
• Requirements Review and Analysis: weekly team review meeting to review requirements from various business units to ensure they meet the initial project objective(s) and provide high level estimates to the business sponsors.

Confidential, Morristown, NJ

Project Manager / Business Analyst

Responsibilities:

• In an Agile Methodology environment, plan, coordinate small scale projects for Commercial Property & Casualty Insurance data warehouse/business intelligence projects (risk management, claims data).
• Document the business / technical process of the Actuarial department.
• Responsibilities included: meeting with the appropriate Actuarial and technical team members to understand their process, analyze the process and document the end to end flow in Visio format.
• Document requirements, charter and test documents

Confidential, Jersey City, NJ / Berkeley Hts., NJ

Business Analyst

Responsibilities:

• Major strategic program of work to develop the future state underwriting process and supporting systems for the Executive Liability and Growth Enterprise organizations utilizing Camilion technology.
• The effort is to replace the company’s current mainframe/db2 underwriting application system to include a) Policy Administration, b) Business Intelligence, c) Product Development, d) Broker Servicing
• In an Agile Methodology environment identify issues, risks and process improvement opportunities; provide status to management on a regularly scheduled basis
• Provide training to business analysts and management consultants from account set-up through policy creation/delivery process to help facilitate the ‘to be’ requirements; apply knowledge of system capabilities and business needs and work with development team to identify system solutions
• Perform system/quality assurance testing for organization’s Foreign Casualty system, as requested
• Maintenance Projects (current mainframe/db2 system ) - document Business/Functional requirements; perform testing, as required.
• Documentation analysis and coordination of work for attorneys; prepare and create reports and required legal documents.

Confidential, New York, NY

Consulting Business Analyst

Responsibilities:

• Perform Feasibility and User Acceptance Test efforts for the Property Practice Submission portion of the internal (system A) and vendor (system B) Placement systems and liaise among the PMO, Business Unit, Senior Management and Information Technology teams in a professional manner.
• Perform analysis for implementing standard Coverage templates for the Casualty Practice as an interim solution to help facilitate the Placement process.
• The end users (Brokers) would have the ability to generate a practice-specific proposal to the Underwriter in MS Word format.
• Enhanced Commissions and Hub initiatives - document project status for each Market in Excel report format for review by Senior Management at weekly meetings.

Confidential, Roseland, NJ

Business Analyst / Project Manager

Responsibilities:

• Assigned by Executive Management to focus on the identification of technology risks, control gaps, process improvements for projects/initiatives within the organization’s Tax, Financial (Informatica) and Agency Compensation mainframe and distributed systems.
• Point of contact for all Audit activities and ensure closure of issues in a timely manner.
• Assigned as Business Analyst to support new enhancements/maintenance requests
• Software Quality Assurance: performed quality audits to ensure the prescribed standards are followed and to mentor the teams, as needed.