SUMMARY

• Extensive knowledge of various Software Development Life - Cycle (SDLC) models such as Waterfall, Agile (Scrum, XP, Lean), Scaled Agile Framework (SAFe v3.0) Rational Unified Process (RUP), Spiral and Dynamic Systems Development Method (DSDM).
• Experience working with the Project Management Office (PMO) for documentation, guidance and metrics for running the project according to organizational standards.
• Experience managing not only large-scale projects but also multiple projects concurrently towards successful completion.
• Experience in Change Management. Created WBS and successfully managed scope creep and issued change requests for scope changes for approval from Change Control Board (CCB).
• Significant experience creating the schedule baseline, setting milestones and closely managing the critical path. Extensive experience in schedule compression techniques (Fast-Tracking and Crashing) and Resource Leveling.
• Experience estimating activity costs (analogous, parametric, PERT), determining budget, setting baselines and forecasting using EVM and variance analysis.
• Expert at managing risks. Performed risk identification, qualitative and quantitative risk analysis and planned contingent risk responses
• Managed quality throughout the project life cycle through extensive use of the KPIs, metrics, checklists, 7 basic tools of quality, and other quality concepts such as TQM, JIT, Six Sigma and Kaizen.
• Adept at managing procurements and working with vendors on contracts, Statement of Work (SOW), Request For Proposal (RFP) and Service Level Agreement (SLA).
• Ability to coach and mentor teams to reach their highest potential with agile values as expressed in the Agile Manifesto.
• Proficient in writing user stories (INVEST) and working with the Product Owner in grooming and maintaining the product backlog.
• Proficient at agile ceremonies with the ability to facilitate Sprint Planning meetings, Daily Stand-Ups, Reviews, Retrospectives and Scrum of Scrums as required.
• Expertise in various agile metrics and reporting techniques such as Velocity, Cycle Time, Burn Rate, Burn Down / Burn Up charts and Kanban boards.
• Proficient in agile engineering practices such as Iterative Development, Incremental Delivery, Continuous Integration, Continuous Improvement, Refactoring, Pair Programming, Test Driven Development (TDD), Acceptance Test Driven Development (ATDD), Behavior Driven Development (BDD) and Feature Driven Development (FDD)
• Ability to nurture self-organizing, self-managing, high performing teams through servant leadership and mentoring.
• Experience creating a fully transparent development process by effective use of information radiators and open team space (War Rooms)
• Strong problem solver with the ability to quickly identify obstacles/impediments and facilitate effective resolution or escalate issues when required.
• Proven ability to manage co-located/distributed, multicultural and cross-functional teams in functional/matrix/projectized environments.
• Excellent communication skills with the ability to use formal/informal, verbal/non-verbal, paralingual and active listening skills to effectively communicate with project stakeholders.
• Proven ability to lead, train, influence, motivate, recognize and reward team members to improve team performance.
• Excellent leadership skills with substantial experience negotiating with vendors and functional managers and resolving conflicts between team members to prevent further escalation.
• Adept at generating and analyzing detailed status reports and customizing them for high-level overview for senior management.

TECHNICAL SKILLS

SDLC Methods: Waterfall, Agile (Scrum, XP, Lean), RUP, Spiral

Project Management: Traditional:MS Project, CA Clarity PPM Agile: VersionOne, Rally, JIRA, TFS

MS Office Suite: SharePoint, Outlook, Excel, Word, PowerPoint.

Modeling & Designing Tools: MS Visio, IBM Rational Rose, CA ERwin

Requirements & Configuration Management: IBM Rational RequisitePro, IBM Rational ClearCase

Web Technologies: HTML

Operating Systems: Windows, Mac OS

PROFESSIONAL EXPERIENCE

Confidential, Santa Clara, CA

Agile Project Manager

Responsibilities:

• Managed the development of Executive KPI Dashboard from concept to completion. Executive Dashboard Phase-I delivered full one week ahead of schedule and Phase II on time.
• High-performing and motivated team created with record close to 95 % participation in agile meetings.
• Evangelized agile methodology and was successful in getting buy-in from project stakeholders.
• Scrum Master for a team of 9 team members. Led a team of onsite (US) development team and successfully managed offshore (Singapore) customer requirements.
• Facilitated Sprint Planning meeting by working with the Product Owner and the Development team by estimating user stories and creating a Sprint Backlog from the Product Backlog based on the team’s velocity.
• Facilitated daily Stand-Ups and updated and communicated using Information Radiators such as Burn Down charts to project stakeholders.
• Proactively tracked risks by maintaining a risk register, risk management plan, mitigation plan and contingency plan.
• Spearheaded weekly project status, task review meetings to identify bottlenecks in meeting project deadlines.
• Developed high-level status reports to present to the director/program manager of Business Analytics and Enterprise Reporting.Was instrumental in project validation, stakeholder buy-off and UAT signoff.
• Responsible for incorporating agile practices such as automated builds, deployment, gated check-ins, continuous integration and Test Driven Development.
• Managed the project transition by organizing demos. Conducted pilot release to cross-functional stakeholders and getting their feedback before the actual launch to ensure better acceptance.
• Successfully delivered two releases with zero major defects.
• Worked with the PMO in the development and refinement of internal processes and tools.

Environment: Ab Initio, QlikView, Java, Oracle

Confidential, Virginia Beach, VA

Scrum Master

Responsibilities:

• Oversaw successful data integration of the Medicare claims records between the two companies.
• Scrum Master for a team of 7 associates.After the burn-in period, the team was able to execute 80% - 90 % of user stories over multiple sprints.
• Data migration accuracy close to 90% with no major defects.Maintained with-in control closure of all priority 1 (P1) issues very close to the set limits.
• Responsible for transitioning the team from waterfall methodology to agile (Scrum) methodology.
• As a servant leader ensured that dependencies/obstacles/impediments are resolved as soon as possible.
• Worked with the Product Owner in prioritizing user stories for the next sprint, lasting 2 weeks in duration.
• Coached the entire team to follow XP engineering practices such as Test Driven Development (TDD) and Automated Testing.
• Facilitated Sprint Review and Retrospective meetings at the end of each sprint and ensured Continuous Improvement through every sprint.
• Scrum team forming, norming and performing on-site team and handling distributed team.
• Displayed team achievements, communication board, and burn-down chart and progress displays.
• Participate in Scrum of Scrums with development teams and vendor.
• Used Rally software to manage the entire Scrum process and to generate reports.

Environment: MS SQL Server, Informatica, JIRA, Pega Systems, Trizetto FACETs

Confidential, Chicago, IL

Project Manager

Responsibilities:

• Performed root cause analysis for the errors in dairy section pricing and proposed a novel solution using existing store infrastructure to improve the pricing process.
• Facilitated UAT and successfully deployed the new system to 8000+ stores, which resulted in increased efficiency and improved profit margins.
• Helped the department save at least $80K per month by implementing and standardizing the new system.
• Responsible for successfully managing vendor relations with one of the vendors whose products were underperforming in west and northwest Chicago area stores.
• Successfully created shelf space for new products thereby increasing profits.
• Was instrumental in creating the Project Charter and developing the business case using ROI and Cost-Benefit analysis.
• Created the PM plan, which included the scope, schedule and cost baselines and other plans such as quality, risk, procurement, communication and stakeholder management plans.
• Proactively managed changes in project scope, identified potential issues and devised contingency plans.
• Interact with senior leadership, PMO and development team on a weekly basis to provide overall project status, risks and issues.

Confidential, SFO, CA

Sr. Business Analyst

Responsibilities:

• Acted as a liaison between IT and the user community and identified the business needs of the users and stakeholders to help determine the technical solution.
• Performed GAP analysis for new functionality requirements as well as prioritized them based on actual business needs. This helped optimize the business processes.
• Extensive experience in working closely with teams and budgeting and forecasting project timelines.
• Analyzed and collected business requirements, identified system interfaces and created the BRD by user interviews identifying ambiguous, incomplete and incorrect requirements.
• Prepared vision document for defining the scope of the project and the various functional and non- functional requirements involved in it.
• Interviewed Subject Matter Experts, which included asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.
• Actively involved in walkthroughs and meetings with development team.
• Interacted extensively with development and QA teams in order to resolve technical and implementation issues.