SUMMARY

• PMP certified Project Management Professional with 9 years of experience as a Project Manager and Senior Business Analyst specializing in business process modeling, business Analysis, business requirement gathering in all phases of various Full software development life cycle methodologies with well - balanced understanding of business relationships. Expertise in system analysis, project management, technology relationships, product demonstration and product training.
• Scrum Certified Professional with comprehensive knowledge on Agile Methodologies.
• Had demonstrated competencies in Business Process Modeling, Oracle Business Intelligence, Requirements Analysis, Data Analysis, Software Analysis, Design, Documentation of Functional Requirements and Cost Benefit Analysis (CBA),
• Have demonstrated excellent communication skills with Customers, Technical and Business Management over various Business processes.
• Has comprehensive knowledge of PMI project management body of knowledge areas, project life cycle, business processes and enterprise independencies, traditional Software Development Life Cycle (SDLC) methodology variants such as Waterfall and Agile, Rapid Application Development (RAD), prototyping model, spiral model and the Rational Unified Process (RUP).
• Excellent work experience on Healthcare systems including insurance claims processing, HIPAA compliant, Facets Billing Enrollment conversion software and EMR (Electronic Medical Record) application. Experienced with Annuity and life insurance claims.
• Extensive experience in writing High Level Design Specifications (HLDs), Technical Requirements Specifications (TRS), Business requirement documentation (BRD), Work Breakdown Structure and Requirement Traceability Matrices (RTMs). Developed structural and functional diagrams using VISIO based on specifications provided by engineers (developers and admins).
• Expertise in performing structured analytical and data analysis, Gap Analysis, Feasibility Analysis, Risk Analysis, Chain management, Impact Analysis. Experienced in developing crystal reports.
• Proficient in interacting with clients (internal/external), gathering and documenting user requirements from the business team members and converting them into technical requirements using documents such as project charters, business requirements documents and feasibility specification documents with standard templates and also helped in conflict and change management.
• Experienced in documenting work flows and business architecture documents using industry standards and various modeling techniques.
• Experience in creating Use Cases, Class diagrams, Activity diagrams, Sequence diagrams, Unified Modeling Language (UML) using MS Visio and Rational Rose.
• Facilitated Joint Application Development (JAD) sessions with Subject Matter Experts (SMEs), UAT, Business User Groups, Top Management Groups and Technical Groups
• Having excellent communication skills to establish working relationship with third party vendors, off-shore and on-shore and management and ability to work in different kind of working environments.

TECHNICAL SKILLS

Business Management Tools: Project Management Tools, Rational Suite (RUP, Rose, Requisite Pro, Clear Confidential, Clear Case), Business intelligence, Waterfall and Agile methodologies, MS Project 2013, Microsoft Office tools- MS Project,Visio, Outlook, Word, Excel, PowerPoint, Technical Report writing, BRD

Programming Languages: C, C++, PL/SQL, HTML

Version Control System tools: Rational Clear Case, MS Share Point

Soft wares: Quality Center, QTP, Bio-informatics tools: BioEdit, VMD, BLAST, Pathway, Win surge and EMR (Electronic Medical Record) applicationFacets

Operating Systems: Windows 7, 98, 2000 and 2003 server /NT/XP/Vista, Mac OS

RDBMS Databases: MS Access, NCBI, PDB

PROFESSIONAL EXPERIENCE

Confidential

IT Project Manager & Scrum Master

Responsibilities:

• Interaction with senior internal and external client contacts. External client contacts include overseeing contractors and providing information to or exchanging information with third parties, such as government, regulatory or customer stakeholders, environmental and land access stakeholders, and project engineering.
• Discussed and set scope and applies best schedule with timely updates to all stakeholders
• Discussions over estimation and authorization of budget and been accountable for costs against budget
• Provided technical and analytical guidance to project team
• Recommended solutions to problems as they arise, implements solutions, elevates issues to leadership when needed
• Created initial schedules and maintains scheduled tasks regularly
• Worked with data scientists to understand and explain the features of current data to the development team to make useful reports from SAS
• Worked in Hadoop big data environment. Lead big data projects with various raw data sources from fields.

Confidential, Chattanooga, Tennessee

EPMO Project Manager

Responsibilities:

• Responsible for coordination with Agile projects or programs.
• Responsible for tracking, documenting, quality testing and assist with the resolution of issues for a project for the full inventory and life cycle of the project/program
• Develop and maintain work plans with leadership
• Responsible for project budgeting and scheduling
• Responsible for establishing a record of accomplishment of solid project delivery, superior relationship building and excellent teamwork.
• Responsible for communication among various parties and stakeholders
• Perform analysis and develop content to support process improvement recommendations.
• Drive for high quality results.

Confidential

EPMO Project Manager

Responsibilities:

• Responsible for coordination between Business, BSG (Business system group), Technical team and Release Management team for projects.
• Worked closed with Release Management for various releases on Agile projects.
• Worked with Business and third party Vendor groups to arrange trainings on various systems for the business.
• Responsible for creating Project Plans and master schedule plans, reviewing them with Business and Scheduling tasks for the project life cycle.
• Responsible for updating the project status in Clear Confidential .
• Responsible for updating the project status on program level for executives.
• Responsible for managing cross-functional teams to deliver defined project outputs on time, within budget, and with quality results.
• Responsible for identifying project and program level risks. Gather stakeholder input and rank the top project risks in terms of total impact
• Managed relationships with project stakeholders, including internal and external clients and vendors, keeping them informed of progress and issues in order to manage expectations on all project requirements and deliverables.
• Worked closely with customer technical and testing teams, stakeholders to develop, prioritize and execute the IT and business enterprise portfolio.

Confidential, Frankfort, KY

Implementation Project Manager

Responsibilities:

• Responsible for coordination, planning and organization of the development and implementation activities for agile projects for Core Medicaid Enterprise Management System.
• Responsible for performing analysis and negotiation of project scope, budget and schedule and perform management of vendor contract.
• Providing input and clarifications regarding KY State policies to the vendor for developing the deliverables.
• Filling gaps between technical and business teams.
• Responsible for defining, planning, tracking and managing the enterprise project, for identifying key resources and providing the direction they require in order to meet project objectives.
• Assist with planning for resources for various projects.
• Monitoring and tracking project risks, issues, budget and schedule.
• Lead creation of a project charter with the team, including the definition of completion and success criteria.
• Ensure that applicable CHFS (Cabinet for Health and Family Services)-OATS (Office of Administrative and Technology Services) system design life cycle processes are followed.
• Working with other Project Managers to know the performance of various resources and arrange training in required areas.
• Coordinate other CHFS resources as needed to support the development and implementation process.

Confidential, Newyork City

Project Manager

Responsibilities:

• Worked as Agile/Scrum PM for Meaningful Use Stage 2 Certification plan.
• Communicating with Providers to join the business, maintaining contract and signoff sheets with the benefit of participating in ehealth exchange.
• Communicating with business/customer teams with updates on project.
• Coordinating and communicating with the technical and managerial teams on a daily basis by setting meetings, calls and conferences to discuss project plans, implementation methods, progress and changes.
• Coordinated with engineers and developers in writing Technical and Functional Requirement Documents explaining specifications of databases, communication systems, computer or storage area networks, security or network programs.
• Tracking down the issues and subsequent decisions and maintaining the sharepoint.
• Updating the project tasks on a daily basis with updates on MS project and MS excel.
• Maintaining communications with third parties and contracts.
• Experienced in tracking and record keeping, handling and maintaining communications with on-site and off-shore teams.
• Communicated clear priorities among project activities.Work with EPMO Support Service Team to ensure implementation of PM standards, processes, and support services.Manage and resolve project issues and risks, escalating as appropriate.Manage vendor relations and procurement related to the project.

Confidential, Addison, Texas

Project Manager

Responsibilities:

• Lead cross-functional and/or cross divisional task forces to identify, collect and document the current and future states of business and functional requirements, user workflow and system specifications for various agile projects.
• Building HL7 Interfaces with ICD-9 and ICD-10 codes with various IT, client and vendor business teams for Healthcare applications including feature enhancements with an Electronic Medical Records (EMR) applications.
• Detailed Analysis of the HIPAA 4010, 5010 along with the 6020 version of the 834 and 820 and Facets Companion guides.
• Managed projects and served as intermediary between the lab and clients.
• Dealt with big clients like large hospital groups and organizations and worked on implementing electronic ADT, Results, Orders and Billing EMR interfaces with HIPAA standards.
• Defined and maintained project plan and schedules ensuring compliance with project scope, timeliness and deliverables.
• Familiar with data analysis based on in-build tools of the company and ISO reporting.
• Translated business requirements and functional specs into specific LIS systems, vendor applications and internal designs for creating and secure deliver electronic medical records.
• Performed and facilitated research and testing, provide overall project leadership to ensure hospital and Physician client interfaces conform to company HL7 standards.
• Helped Quality analysts and MIS staff to resolve system and testing issues.
• Participated for information gathering for interface requirements and working with Confidential / Dermpath Labs. Responsible for multiple implementations or conversion projects.
• Educated and directly interacted with the client to help them understand the benefits and limitations of their specific EMR/LIS-Interface during implementation.
• Designed interface implementation project plan and responsible for providing project status updates. Implementation of communication scripts and protocols.
• Provided communications such as go-live notices, support documentation and operational checklists to our internal organization relative to any new or change to existing client interface.
• Provided 3rd tier support to EMR/LIS-Interface related problems, post implementation support and responsible for escalating implementation and support issues to appropriate persons or groups for resolution.
• Coordinate user-group sessions with EMR/LIS-Interfaced clients and internal staff to provide a forum for exchange of ideas to improve the overall delivery of our services.
• Experienced with Facets in implementing business solutions.
• Provided Product demonstrations to: analysts, partners, media, customers and consumers using B2B integration and XML messages.
• Experienced in tracking and record keeping of 401K plans.
• Met productivity requirements for this position and all other duties as assigned coordinating with on-site and off-shore teams.

Environment: Windows, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), MS Access, MSProject, Winsurge, Pathway tools, HIPAA 4010, 5010 along with the 6020 version of the 834 and 820 Companion guides.

Confidential, TX

Project Manager

Responsibilities:

• Articulate business requirements from user interviews, and discussions with SME’s to define ‘AS IS’- ‘TO BE’ process.
• In the process of developing new methods and procedures, implementation plans and schedules and written reports
• Expertise in examining the methods and processes of the business flow within a diverse public or private service delivery organization
• Document Project Charter, BRD and Business Rules according to the NY state DOH data systems security and IT compliance
• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures.
• Well experience in path way and win surge tools. Well experience in manual testing.
• Conduct JAD sessions with stakeholders to gather the requirements.
• Documented the Project Charter/Plan for the module that will help the state users.
• Experienced with Facets in implementing business solutions.
• Support the ECLRS Helpdesk calls from Labs for reporting and also from state program areas.
• Finished write up of the Business Requirement document for a new module for the state users.
• Complete and thorough testing for the entire software life cycle and across client server and web platforms, including version and change control.
• Responsible for writing Functional Requirement Specification (FRS) and User Requirement Specification (URS) and ISO reporting.
• Experienced with Insurance Domain, Property and Casualty experience.
• Experienced with documenting Enterprise Health Care Management (EHCM) projects
• Have knowledge on ICD-9 and ICD-10 coding projects.
• Maintaining medical records using EMR application software.
• Act as a liaison between the business team and technical team and be instrumental in resolving conflicts between them.
• Involve in Project Management including documenting and scheduling in the system life cycle.
• Worked with Annuity and life insurance claims and worker compensation.
• Analyze Business requirements and System specifications.
• Introduced innovative method of segmenting customer base resulting in a better recreational experience for customer while optimizing facility use using EDI and B2B and A2A integration.
• Work closely with the QA and developers to clarify/understand functionality, resolve issues, nail down bugs and resolve them, provide feedback and find tune the entire development process.

Environment: Sybase, SQL Advantage, Rational Rose, MS Visio, MS Office Suite, MS Project, UML, Test Director, RUP.

Confidential, Princeton, NJ

Business System Analyst

Responsibilities:

• Worked in planning, designing, developing and delivering software products which meet project specifications.
• Documented and delivered Functional and Non Functional Specification Document to the project team.
• Assisted the Project Manager to develop both high-level and detailed application architecture to meet user requests and business needs.
• Responsible for business requirements review, functional document review, testing review and key resource for application analysis.
• Created business/user and functional requirement specifications.
• Prepared Traceability matrix report to ensure each and every Business requirement is adhered to achieve performance.
• Developed check list for GUI and browser compatibility analysis and testing.
• Interacted with business and development team in requirements analysis, design review, testing and documentation for application developed in agile environment.
• Experienced with Insurance Domain, Property and Casualty experience.
• Responsible for documenting various types of project artifacts like Scope documents, Business Rules, Use Cases, Process Flow Diagrams, Content Analysis, Page flow and Navigation requirements, Technical Specification, Performance Requirements, User Guides.
• Gather final requirement and draft the BRD and Business Data Flow Diagrams.
• Acted as a facilitator for Joint Application Development (JAD) sessions with Business Users and Technical Architects.
• Closely coordinated and tracked the IT and UAT phase, B2B and A2A integration and generated status reporting to senior management.

Environment: Microsoft Visio, Clear Confidential, Microsoft Project, Microsoft Office suite, Microsoft Sql server 2008, Mercury quality centre

Confidential, Virginia Beach, VA

Business Analyst

Responsibilities:

• Gathered business requirements by driving user-group meetings and working with various global, cross-functional and virtual teams
• Interacted and arranged meetings with Business and End users to gather business requirements for changes triggered by Government regulations and HIPAA and ICD -9 codes, Business needs and Process improvement
• Worked closely with project manager in setting realistic project expectations and in evaluating the impact of the changes of the organization and plan accordingly
• Received the Client and Business users appreciation for the implementation of Prescriber NPI update and E-prescribing changes
• Developed Flowchart and process diagram using Microsoft Visio
• Performed Unit Testing and User Acceptance Testing and documented detailed defects.
• Developed Test Cases to validate the requirements and documented the Traceability Matrix for Test Cases and Requirements
• Followed the RUP based methodology using Rational Rose to create Use Case, Activity/ State Chart, Sequence, and Collaboration Diagrams, ISO reporting.
• Worked on Required Traceability Matrix (RTM) in Rational Requisite Pro for traceability of requirements through test cases
• Conducted GAP analysis by understanding the AS-IS system and the TO-BE system requirements with the support from SME’s.
• Defined and clarified specifications for EDI software enhancements through communication with various departments both on-site and off-shore.
• Ensured the accuracy and consistency of the data during the data loading process Was in regular contact with Business partners on the status of issues, action plans and timeframe for resolution throughout the development cycle
• Involved in the peek review of Test Plans, Test Cases with the QA team to verify implementation of new features and enhancements

Environment: Windows, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), MS Access, MSProject, Rational Rose, Community Manager, BPML, SQL, Clear Case, Agile

Confidential

Business Analyst / Project Manager

Responsibilities:

• Specializing in healthcare business process modeling, business Analysis, business requirement gathering in all phases of various Full software development life cycle methodologies with well-balanced understanding of business relationships.
• Has comprehensive knowledge of traditional Software Development Life Cycle (SDLC) methodology variants such as Waterfall and Spiral as well as more recent ones such as Agile, Rapid Application Development (RAD), prototyping model, spiral model and the Rational Unified Process (RUP).
• Experience in creating Use Cases, Class diagrams, Activity diagrams, Sequence diagrams, Unified Modeling Language (UML) using MS Visio.
• Facilitated Joint Application Development (JAD) sessions with Subject Matter Experts (SMEs), Business User Groups, Top Management Groups and Technical Groups.
• Wrote detailed Functional and Integration User Acceptance Test (UAT) Plans, Business requirement documents and Test Cases helping satisfy Business Requirements and Functional Specifications.
• Identified high-level requirements for developing and documenting detailed business requirements using Rational Requisite
• Analyzed, defined, and verified Project is within the business requirements and technical requirements using composed User Requirement Specification (URS), Software Requirement Specification (SRS)/SRA, Business Requirement Document (BRD), Technical requirement document (TRD), Functional Requirement Specification, Non-Functional Specification.
• Involved in the meeting with Business process owners, SME (subject matter experts) and Marketing Team for Requirements gathering in Definition Stage.
• Gathering Business Requirements, Writing scope documents and Use Cases.
• Utilized RUP (Rational Unified Process) to create use cases, activity, class diagrams and workflow process diagrams.
• Prepared the Business Workflow using MS-Visio with input, output, and Pre and Post conditions.
• Strong ability to understand and develop requirements by analyzing business rules and integrating data tables within diverse databases.
• Verified the correlation between the UML diagrams and develop detail diagrams.
• Analyzed team performance with the QA manager and implemented the changes if any with respect to raising the efficiency of the entire team.
• Participated in data analysis for verification purposes.
• Accomplished migration of EDI client base ahead of projected schedule.
• Used Quality Center to report defects and chain management.