CAREER SUMMARY

• Results driven Certified Scrum Master wif expertise in project management. Assisted wif managing large and complex projects and programs globally.
• Strong relationship development skills wif the ability to bring stakeholders together to improve efficiencies and resolve issues.
• Experience managing project delivery including scope, timelines, resources, budget, risks and issues, relationships, compliance and communication wif the ability to assist in any area of Project Management to ensure project objectives are achieved.

PROFESSIONAL EXPERIENCE

Confidential, Libertyville, IL

PMO Analyst

Responsibilities:

• Maintenance of centralized Project Portfolio to ensure adherence to financial gates, accuracy and integrity of the Portfolio
• Routing Project requests to aligned stakeholders
• Compilation and dissemination of reports on the progress, status and health of the Project and the Portfolio
• Administration, support and maintenance of user access rights in the PPM tool
• Formalize IT PPM processes using standard project and process formalization methodologies. Responsible for gathering requirements, analyzing, designing, documenting, testing, user training and implementing of new processes
• Maintenance and publication of KPIs to report and track the success of Projects, the Project Portfolio and the PMO

Confidential, Lincolnshire, IL

IT Project Coordinator/ Implementation Scheduler

Responsibilities:

• Created a pre - conversion checklist which includes distributing a series of email communications, reviewing business unit deployment criteria, validating application and hardware readiness for each end user
• Balanced implementation scheduling wif end user readiness and technical support availability to meet daily quota
• Responsible for ownership of all customer scheduling issues/needs dat are voiced or observed and acts appropriately
• Generate and publish status updates daily; tracking conversion milestones, rescheduling requests and issues
• Generate daily reports for management providing nightly status on conversions
• Special District staff project - successfully coordinated and provided new laptops for over430 District staff members

Confidential, Lake Forest, IL

IT Project Management Coordinator

Responsibilities:

• Action Item logging and follow-up, Risk and Issue logging and follow-up and Decisions logging and tracking
• Status Reporting: Collection of track status reports; consolidation of project / program status
• Financial: Manage Project Expense reports using Concor Solutions, invoice reconciliation and tracking against PO, Update labor tab of Budget Analysis Workbook (BAW) and update BAW and Post to SharePoint
• Project Planning: Updated and consolidated to track project plans into overall integrated project plan
• Hosting Device Conference Room Pilot (Arrangements for Global Resources, planning week long agenda and negotiating pricing for hotel and other CRP related activities)
• Identify users local and global to schedule resource’s PC to be migrated to Windows 7
• Identify software and input data into Ray Flow to be packaged for virtual deployment
• Generate and analyze reports from SCCM server, dat handles imaging/computer inventory/deployments of applications

Confidential, Schaumburg, IL

Project Administrator

Responsibilities:

• Performed SharePoint team admin functions such as creation and management of lists and workflows. Created SharePoint views so dat each team can find the right data when needed, wifout having to dig through hundreds of items
• Coordinated wif Offshore resources to complete tasks such as project status and issues and risks
• Used Pivot tables to analyze and create reports dat enabled me to better align resources, track budget and make better business decisions by looking at data from different angles
• Updated and analyzed Resource Reports as requested and created PowerPoint Decks for Daily Status meetings

Confidential, Chicago, IL

Project Coordinator

Responsibilities:

• Supported PM activities for multiple projects such as project planning and scheduling, status reporting, financial tracking, resource management, metrics collection and reporting, risk and issue management
• Supported Agile Project Management and assisted wif the transition to Agile Methodology. Conducted daily stand up meetings to establish and coordinated priorities of the day. Created a release plan to identify a high-level timetable for the release of working software. Conducted sprint planning session to determine wat requirements will be worked on and at the end held a sprint review to demonstrate the working product. Once dat was completed held a sprint retrospective to discuss how the sprint went and how we can improve.
• PeopleSoft Financials, PeopleSoft HR and expense reporting and Completed CCB process and approvals
• Created and maintained SharePoint/Wiki site, which is a central repository for all project related information
• Identified and implemented one or more process improvement efficiencies
• Used Clarity to complete budget alignment activities
• Developed curriculum and necessary training aids to organize, plan, prepare, and deliver training
• Identified problem areas, analyzed and determined resolution or process improvement

Confidential, Chicago, IL

IT HElp desk - Technical Support Specialist

Responsibilities:

• Provided desktop/hardware support for 600+ end users; configured and deploying new PCs and laptops
• Developed and maintained Symantec ghost images, including back-up/restore/recover data using GHOST
• Created user permissions, e-mail, UNIX Accounts and Distribution Lists; Marimba Tuner for application support.
• Completed purchase requisitions, processing receiving, Inventory Control, Capitol Logs and bulk order reconciliation
• Supported ISO, Sarbanes-Oxley, and other quality and regulatory standards