SUMMARY

• Professional with 10 years of experience in IT industry as a Project Manager, Storage and Unix Administrator, Java Development.
• Experience with Project Management managing multiple project activities: scope, planning, estimation, deliverables, dependencies, resource management, baselines, production support etc.
• Well conversant with Agile - Scrum Framework. Expertise in Scrum Activities such as Daily Scrum Meetings, Sprint Review & Retrospective and experience with Scrum Artifacts like Product Backlog, Spring Backlog, User Stories & Burn down Charts.
• Proficient in various SDLC methodologies like Waterfall, Rational Unified Process (RUP), Agile, Scrum.
• Expertise in Smart sheet and MS project in maintaining work break down structures and other crucial documents in project life cycle.
• Experience in gathering requirements, analyzing them, modelling business process flows, writing Business Requirements Document (BRD), Use Case Specifications, Systems Requirements Specification (SRS), and Workflows using UML methodology.
• Adept at translating business requirements, reporting requirements and user expectations into detailed system specifications.
• Prepared, reviewed, and issued project cost and schedule reporting.
• Excel at creating and implementing technical and operational plans and strategies.
• Hands on experience on Unix / Linux Administration and Storage products like EMC - Clariion, Celerra, VNX, VMAX, DMX NetApp NAS, Flexpod, Cisco and Brocade Switches.
• Experience working with Perl, Shell scripting (ksh, bash) to automate administration tasks.
• Extensive experience in various domains such as ERP, Networking and Data centre, Storage, Digital, Salesforce, Cloud, Workday.
• Resolved issues as they arise across areas of the project and where they impact on other activities, systems and projects.
• Adherence to standards, guidelines and SLAs cases closed within timeframe.
• Excellent communication, presentation, analytical and problem solving skills.

TECHNICAL SKILLS

Operating Systems: Windows 7/XP/ 2008/2003/2000/ NT/98/95/, MS-DOS, Unix

Programming Technologies: C, DS, Java Tools Eclipse, REST Client UI, MySQL

Microsoft Technologies: VB.Net, ASP.Net, C#.Net

Storage: EMC SAN, EMC NAS, NetApp NAS, Flex pod, Brocade Switches, Cisco Switches, Cloud Methodologies & Service Models (IaaS, PaaS, and SaaS).

Databases: SQL Server 2000/05/08, Oracle, MySQL

OOAD Methodologies: Rational Unified Process (RUP), Rapid Application Development (RAD), SDLC (Waterfall, Agile), Scrum.

Tools: Workday, Salesforce Ticketing Tools - Remedy, Quality Centre, Propel, TOC, Service Exchange Document Management - MS Office, SharePoint, JIRA, IWE, Wiki, Smart sheet

PROFESSIONAL EXPERIENCE

Confidential, CA

Project Manager

Responsibilities:

• Managed Legacy Datacenter migration to NGSDC ensuring modernized infrastructure is properly utilized thus resulting in: Realized cost savings on DC closures, avoid license maintenance renewal for EOL and infrastructure consolidation, improved application and infrastructure performance operational overheads
• Transformation of projects from Waterfall to Agile methodology.
• Leading multiple teams and facilitate Scrum for Project teams.
• Organize and facilitate Sprint planning, standup meetings, reviews, retrospective, demos and other scrum related meetings.
• Maintained the product backlog, evaluated exit criteria and managed technical debt. Reinforced and reminded team of our team's core values
• Facilitated, tracked and completed decommission of 250+ Linux and Windows application servers.
• Responsible for planning, design, reporting, ordering and installation of network infrastructure for expansion projects and Lab migrations.
• Developed and implemented process for Data Center Operations team on for physical server e-waste after decommissioning.
• Responsible for migration of 50 application instances from infrastructure discovery to execution phase
• Worked with engineering managers to identify cross team dependencies and manage inter-team tasks.
• Working with GSO team for Design review and approvals for applications that involved PCI and PII components.
• Responsible for facilitating with Real Estate, Facilities and Network teams for the move of office space locations. Worked closely with Network teams in setting up teleconference rooms and new phone devices as per the standards and requirements.
• Led the effort of configuration of Flex Pod devices in NGSDC from hardware procurement, rack and stack, cabling, configuration.
• Responsible for setting up the ScienceLogic monitoring dashboards for critical applications like Salesforce, eStore.
• Created Project Charters, Business Requirement Document and Project plans.
• Report weekly status to PMO.

Confidential, CA

Project Manager

Responsibilities:

• Managed the Performance of Cash Initiative applications migrating and upgrade of essential Quote-to-Cash (Order Management, Finance, Billing) systems from data centers in San Jose to Richardson
• Responsible for managing the operations activities and leading the integrations with CiRBA.
• Leading Scrum teams and mentoring for Agile behavior
• Facilitate teams from transition from SDLC to Scrum
• Establish trainings and workshops for onsite and offshore teams
• Organize and facilitate Sprint planning, standup meetings, reviews, retrospective, demos and other scrum related meetings.
• Analyzing the VM resizing recommendations and interacting with clients for getting approvals to implement the recommendations
• Provide onsite support during DR tests. Partner with technical and business users internally during the planning, execution and posttest phases. Prepare posttest summary reports for senior management.
• Support initiatives through the constant revision/updates of disaster recovery plans and initiatives.
• Creation of Change requests (CR) and Resource management for activities like Reboot, Patching, Non Reboot Patching, and Firmware Upgrades.
• Facilitated sprint planning as Scrum master for Patching, and Firmware Upgrades.
• Facilitated the execution of RHEL Upgrade, Windows servers upgrade and decommission.
• Managing the operations weekly and Cisco and CiRBA monthly meetings.
• Scope planning and coordinating with Release management teams for Infra releases.
• Resource allocation for Solution Groups for CR activities.
• Reporting service metrics on VM utilization using Smart sheet.
• Managing Solution Groups teams on call schedule and rotation using Xmatters.

Confidential, CA

Project Manager / System Analyst

Responsibilities:

• Managed Workday implementation projects related to on boarding, benefits, job requisitions structure and report by working closely with IT and HR teams.
• Managed Jobvite implementation working with HRIS and staffing teams.
• Worked with teams on implementing few Onboarding steps into Workday.
• Led the effort of SharePoint migration.
• Directed a cross functional diverse team for deployment of data warehouse, associated ETL streams and analytic applications.
• Assisted in constructing data mapping document by identifying source attributes, target destination and business rules to setup ETL process
• Created high level Project Plans to identify different stages within the projects related to scope, strategies, duration, resources and action plan to reach the objective.
• Track progress, prepare case metrics, provide status reports and prepared various presentations for the PMO status reporting.
• Built dashboards for executives for their organization and worked with IT for implementing in Workday.
• Built few statistic dashboards in the Salesforce platform which are used for the case count metrics.
• Created few groups in Salesforce Chatter for the PMO which has been useful for interaction between team members.
• Performed data review, analysis and reporting through Advance Excel - use pivot tables and V-lookup functionality to organize and harness data in a presentable format.
• Documenting step-by-step process of development for future Analysis and successfully created user manuals to help users in understanding process.

Confidential, CA

Project Manager / System Analyst

Responsibilities:

• Managed and Lead multiple CITS (Time Entry & Oracle projects, ERP - OM, CRM - SFDC (salesforce.com), Cloud based - CSC, Licensing, BI, and Cisco Commerce Workspace (CCW) projects deliverables from scope and requirement gathering to E2E testing.
• Managed SCLSS (Supply Chain Large Scale System) performance testing which includes testing of all transactions along with creating orders in ERP using Load runner.
• Managed the initiative of DRP to mitigate risk of business downtime, availability of ERP applications during system failure.
• Contributed by playing role of Scrum master for globally distributed team by facilitating release planning, sprint planning, backlog grooming, and retrospective meetings.
• Ensure integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources.
• Collaborated with multiple core functions, ERMO and unified PMO for cross functional support needs and shared activity tracking handled multiple project escalations and drove critical discussions with Executive Management committees and ensured their closures within accepted SLAs.
• Assess project issues and identify solutions to meet productivity, quality and customer goals
• Manage resource allocation across multiple project including tracking resource bandwidth and forecasting future availability for scheduling new projects.
• Successfully managed and delivered multiple critical cross functional tracks for Cisco ATS. Provided Front end and DB tuning recommendations to few applications and assisted development teams.
• Conduct planning and operational readiness assessments to provide an effective transition into production.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Executed several projects in quarterly and monthly releases and provided support to team during the execution phase.
• Weekly status reporting to internal, external teams and higher managements on the project status.

Confidential, CA

Project Lead / Storage Administration

Responsibilities:

• SAN Administration of a complex storage environment consists of EMC DMX4, Clariion and Celerra storage arrays including file system configuration in Linux and Windows servers/clusters
• Provisioning storage to Windows and ESX servers from DMX4/DMX3 arrays using SYMCLI/ SMC
• Configuration and management of Cisco Fabric environment. Tasks include creation of device alias, zones, adding zones to zone set and activating zone set.
• Created data devs, thin pools, tdevs, Meta volumes using SMC and Symcli
• Implemented SRDF/A on DMX for disaster recovery setup between local and remote datacenters.
• Cleaning up the unused luns and storage groups, registering the HBAs on clarions.
• Data collection and host grabs on the windows hosts for environment health check.
• Unmasking the luns and unmapping for the decommissioned servers attached to DMX.
• Zoning, merging of new switches to existing fabric on cisco switches.
• Data migration from CX600/CX700 to CX-480 using SAN Copy
• Shell Scripts for automation of administration tasks
• Managed migration of several application instances from infrastructure discovery to execution phase.
• Facilitated, tracked and completed decommission of 500+ application instances and servers
• Reporting of Data Centre Migration Project data to PMO and VP level using Excel work books and proprietary databases.
• Extensively used MS Project to manage schedules via Gantt Charts, deadlines, resources and collaborate on the project.
• Facilitated on-time and efficient completion of projects by understanding critical activities and alerts
• Tracked and reported labor, material, and project costs.
• Resolved issues as they arise across areas of the project and where they impact on other activities and systems.

Confidential, NJ

Storage Administrator

Responsibilities:

• Management, maintenance and implementation of data storage solutions, utilizing EMC Clariion and Symmetrix / DMX arrays.
• SAN switch technology management, storage provisioning, LUN masking, zoning, performance and volume management
• Management, maintenance, and implementation of EMC NAS architecture.
• Extending the file systems and the quota limits in Celerra (NAS).
• Configuration of Raid Group, LUNS and Storage groups.
• Data Centre Migration supports.
• Performance monitoring, tuning and troubleshooting of EMC SAN.
• Created Shell Scripts for Automation of Start-up and Shutdown Processes.
• Configuring and implementing PPRC and Flash Copy on DMX and VMAX systems.
• Flare code upgrades in CX3 and CX4 series.
• Dart code upgrades on NS40/NS80/NS120 series.

Confidential

Software Engineer

Responsibilities:

• Implemented various OOP concepts and design patterns.
• Implemented SpringBatch and Spring MVC for user request processing and data acquisition.
• Configured Spring Batch job for reading, processing and writing data to MySQL.
• Front end development using HTML and CSS.
• Involved in developing RESTFUL Web services, deployment and testing.
• Involved in updating database schemas using MySQL database.
• Used JDBC for database connectivity to MySQL.
• Dveloped Junit test cases for unit testing and used various mock up frameworks like Mockit, Rest Client UI.