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Systems Analyst Resume Profile


13 years of experience in the Information Technology IT industry.

  • Strong experience in application development and business process design.
  • 5 years of experience in banking and financial transaction processing business.
  • 3 years of experience in the Healthcare business.
  • 5 years of consulting experience
  • 4 years of Software Architecture experience
  • Able t establish excellent relationships with clients and users through effective communication and negotiation skills.
  • Knowledge of Agile Software Development Methodologies.

5 year of Project Management experience

  • Trained in Keane's project management methodologies.
  • Technical leader for virtual team with clients across multiple countries of Latin America.
  • Industries:

Banking, Ticketing, Insurance, Healthcare, Pharmaceutical, Communications.

  • Functional Areas:

Software Architect, Systems Analyst, Senior IT Consultant, Technical Project Manager, Developer.

Skills Profile

  • Personal Skills:

Results oriented. Highly developed leadership skills. Ability t exercise initiative, tact, discretion and independent judgement. Fully bilingual English/Spanish . Good analytical and troubleshooting skills. Excellent communication, presentation and problem solving skills. Great requirements gathering and documentation skills. Ability t listen t people and integrate multiple perspectives in decision making process.

  • Application Development Tools/languages/products:

XML and JSON formats, MS Visual Studi .Net, ASP.Net, C , Visual Basic 6 and .Net. Middleware and ESB solutions from various vendors. Queue platforms MSMQ, MQ Series , OR Mapping and code generation tools. ISO8583 financial transaction message standard. Vast knowledge and experience in Web Portals for multiple platforms.

  • Databases / DB Tools:

MS SQL Server, Oracle, PL/SQL Developer, MySQL. Design and Development of TSQL code for high performance.

  • Methodologies / Techniques:
  • Application Security:

Agile Software Development Processes with iterative development. Business Process Design, Organizational Structure Development, SOA SOAP and REST web services, Test Driven Development TDD , Object Oriented Design OOD , Software Architecture using multiple tiers, Software Design Patterns, Code Generation with ORM tools. Project/Program Management.

Knowledge of PCI Data Security Standards DSS and OWASP guidelines, OAUTH Secure Authorization standard, data encryption.

Professional Experience

IT Consultant Confidential

Systems Analyst Health Care client

Analyze business requirements and produce Functional and Technical specifications for an outsourced team of developers. Coordinate and oversee all phases of the development process. Helped client achieve full visibility of project portfoli status by implementing a collaborative Trell project board.

Confidential Financial Transactions

Software Architect / Technical Project Manager

Lead a team of 5 developers, 2 of them as a virtual team on Dominican Republic, t create transaction processing services for clients on over 5 countries in Latin-America. Oversee all aspects of the software development lifecycle. Manage relationship with customers t gather requirements for new developments, brainstorm possible solutions t problems and provide technical assistance t developers and clients. Assure PCI DSS compliance and implement OWASP coding guidelines. Design and architect new transaction processing platform.

Confidential Entertainment/Ticketing

Web Developer/Systems Analyst

Analyze, design, code, test and deploy new systems and changes t existing Ticketpop applications including ticketpop.com portal and web services used by kiosks in remote locations t purchase and print tickets. Implement application security standards.


  • Architect, design, test and deploy an access control system for ticket validation in the Coliseum of Puert Rico.
  • Assess and remedy security issues in Ticketpop's web services and web applications.
  • Implemented an automated software delivery process reducing significantly the time required for software deployment and the human error involved in manual delivery.
  • Development of business logic for the processing of credit and debit cards through Evertec's payment processor system using ISO8583 Interchange Message.

Confidential Health / Life Insurance

Systems Analyst / Developer

Technical leader for the healthcare business unit. Analyze client's business needs and recommend appropriate software solutions. Architect, design, code, test and deploy software solutions for web, windows and automated console applications. Develop coding standards and perform code reviews. Support programmers with their technical problems.

Technical Project Manager

Responsible for evaluating the performance of up t 7 consultants. Manage web development projects in teams with up t 4 developers. Keep track of risks and issues. Prepare and update project plans.


  • Design, code, test and deploy multiple automation applications for sending and receiving health files t and from a Clearinghouse company using PGP encryption, file transfer via FTP, automated backups and database synchronization.
  • Technical lead and Project Manager of a 3-developer team that created a web application t automate the quoting process of the Healthcare business unit. Led the design, code, test and deployment phases.
  • Design, code, test and deploy a Windows application t quote life insurance for aut loans, generate certificates for clients and exports data t a central system using a Web Service. This program has been installed in aut dealers throughout Puert Rico.
  • Co-develop and maintain a healthcare reporting web portal for over 50 reports with parameter screens for internal use of commercial and Medicare personnel. The portal was developed in C and implements Active Directory security.



Project Coordinator, Keane

  • Manage project t enable Local Number Portability regulation in a web application t create tickets for telephone equipment.
  • Coordinate work for 3 projects and over 10 programmers. Prepare project plans, estimates, progress reports and issue logs.



IT Consultant, Web Developer, Keane

  • Calibration Drift Report, End of Line Reports, Waste Water Reports Design, code, test and deploy several web applications t acquire and process data and show detailed reports for environmental auditing by the EPA agency.
  • Automate the process t extract data from a legacy database consisting of environmental data ranging in the millions of records weekly via DTS, in order t store it on a SQL Server 2000 database for reporting purposes.



Web and Windows Developer and Systems Administrator

  • Design, develop, test, document and deploy database driven windows and web applications.
  • Provide localized versions of tw programs Fine Print and PDFFactory in Spanish for Hispanic markets and in charge of providing technical assistance for users of these programs.
  • Developed a Web Application t generate tickets and gather statistics about waiting time of clients for healthcare services.
  • Designed, developed and implemented an automated software solution t synchronize the sales, contacts and supplies databases of the 30 branch offices with the central office of a Gas company using VB6 and network programming techniques.

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