SUMMARY:

• Project Manager/ Business Analyst with experience in mortgage, finance and infrastructure management
• Certified Scrum Master with experience in backlog tracking, burn down metrics, velocity, and task definition; good knowledge of agile practices, service - oriented environments, better development practices and managing sprint teams.
• Expert in software development life cycle, including analysis, design, development, testing and implementation of software applications.
• Used established project management methodologies/tools to develop and execute project plans including - schedules, milestones, critical paths and scope/ change requests
• Proficient in SharePoint, MS Project and Visio.
• Experience in writing test plans, defining test cases, developing and maintaining test scripts.
• Knowledge of HTML, CSS and SQL queries
• Proficient in transforming business requirements into user stories and Use Cases.
• Expert in using UML for Business Process Modeling, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, Class Diagrams, Wireframe prototypes

PROFESSIONAL EXPERIENCE:

Confidential, Reston, VA

Project Manager

Responsibilities:

• Executed the Windows 8 migration project according to the project plan. Gathered requirements by conducting meetings and brainstorming sessions with end users and SME and documented business requirements and functional requirements.
• Facilitated meetings involving the key stakeholders, management, development and user teams for clarifying requirements and facilitating better communication.
• Created excel and word files to document project activities. Maintained meeting minutes and updated project plan, status update and progress deck for the business on a weekly basis.
• Created action-item lists after client meetings and followed up with the owners to review the checkpoints. Established a communication schedule to update stakeholders on the progress of the project.
• Created SharePoint site to track risks and issues involved in the migration progress. Drive effective risk and issue management, ensuring processes effectively used; ensure problems are resolved and escalate as appropriate.
• Manage risk throughout the project life cycle and make contingency plans to manage issues that pose risk to budget, time delivery or functionality.
• Maintained standard project management documentation and weekly metrics with direction from Program Manager.
• Managed and coordinated interdependencies between project teams. Communicated technical project information to all project team members, sponsors, vendors and IT managers.
• Proactively participated in other multimedia initiatives (e.g., documenting processes, creating manuals, customer, etc.).

Confidential, Philadelphia, PA

Sr. Business Analyst

Responsibilities:

• Identified, researched, analysed and documentedbusiness requirements.
• Facilitated highly interactiveJAD sessions with project stakeholders, subject matter experts (SME),end-users, Developers, Testers and project management team for identifying and resolving issues.
• Extensively usedSharePoint to document project processes and procedures, communicate requirement and version control them.
• As a Scrum Master, efficiently worked with different staff levels and closely monitored client expectations during all phases of SDLC.
• Developed detailedBusiness and Technical requirements documentand Use Cases documents to effectively communicate the requirements.
• PreparedGap Analysisfor the Consumer Website.
• Created and managed Service Centre tickets to initiateSystem Change Request process.
• Worked with relational databases and data management tools (SQL Server) and wrote SQL queries. Created and ran ad-hoc SQL reports and queries for end-users.
• Reviewed test strategy and test plans to ensure that test cases reflects user needs for the functional, user interface (UI), usability and security requirements.
• Developed test cases for User acceptance testing and performedUser acceptance testing (UAT).
• Assisted Project Manager in managing requirements by coordinating and facilitating requirement tracking usingRequirement Traceability Matrix (RTM).
• As a Scrum Master, empowered teams to self-organize and grow cross-functionality. Facilitated Scrum of Scrum for offshore teams.
• Conducted forBusiness and IT team on effectively using Use Cases.
• Completed User Acceptance Testing (UAT) and conducted workshop for the new improved application developed.
• Provided leadership and technical expertise to on going problem identification and resolution and root cause analysis process for database environments. Successfully perform data warehousing and data modeling functions.
• Protected team from over-commitment, manage backlog, prioritize resolution of defects.

Confidential, Fort Washington, PA

Sr. Business Analyst

Responsibilities:

• Worked on their software product development methodology and implemented RUP (Rational Unified Process with Requisite Pro and Rational Rose) in it to reduce product development time.
• Gathered User Requirements and created the Business Requirement Document.
• Transformed Business Requirements into software requirement specification (SRS) using MS Word and Rational Requisite Pro.
• Proficient in using UML to create Activity diagrams, Sequence diagrams, Use case diagrams, Collaboration diagrams, Class Diagrams etc. for analysis and documenting business and systemrequirements.
• Provided leadership in integration issues including process mapping, business process and change management.
• Set-up weekly project meetings internally to develop a strong Traceability Matrix.
• Created business work flows and processes and created management reports based on the analysis performed.
• Developed the test plan and test cases to be used in testing based on businessrequirements and product knowledge.
• Assisted with user testing of systems (UAT), developed, maintained quality procedures and ensured that appropriate documentation was in place
• Identified and documented business rules and created detailed Use Cases
• Assisted and co-coordinated with the development team and the Project Manager in various business processes and tools for developing business requirement specifications and workflows.
• Analyzed business needs, created and developed new functionality to meet business needs.
• Performed User Acceptance Test (UAT) for different modules of the test applications.

Confidential

Assistant Project Manager

Responsibilities:

• Communicated and managed existing and potential clients; gathered requirements and created detailed specifications for the project team.
• Worked as the primary point of contact for management of vendors and made decisions regarding system specification and vendors.
• Created and maintained portfolio and project profiles and managed the IT teams for maintenance of the company website. Facilitated agreement on project objectives and delivery schedules with stakeholders.
• Extensively usedSharePoint to document project processes and procedures and to communicate requirements.
• Assisted Project Manager in managing requirements by coordinating and facilitating requirement tracking usingRequirement Traceability Matrix (RTM).
• Worked with the Project Manager in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations.