Technology Project Manager Resume Profile

Project and Portfolio Manager

Project Execution Team Building Risk Management

Analytical and results-driven Certified Project Management Professional PMP with over 15-years of experience in establishing and guiding teams in design and delivery of value-added technology solutions, on-time and within budget. Collaborative and client-focused manager recognized for meeting client deliverables and all facets of project life cycle, from initial collection of requirements through development, testing, and closure. Natural communicator and team leader with proven ability to forge solid relationships with team members, users, management and partners, and build consensus across multiple organizational levels. Experienced teacher with solid skills in critical thinking, problem solving and judgment. Possesses Master of Science Degree in Project Management and track record of anticipating business needs and leading the implementation of complex applications, systems, and infrastructures

Relevant Experience

Project Manager/Consultant Confidential

Served as Project Manager on efforts related to separation of McGraw-Hill Financial and McGraw-Hill Education corporations. Used Ms Project, HP PPM and Quality Center tools. Operated as project manager handling 11 application migrations. Collaborated with project managers from McGraw-Hill Financial.

Actions and Results:

Managed 11 projects for the split to create copies of corporate applications for the new McGraw-Hill Education Company.
Oversaw tower infrastructure split, moving 150 applications to the new datacenters.
Kept projects with hard deadline on track to on time completion.

ESL Volunteer Tutor Confidential

Assist immigrant students in learning English.
Address questions and assist in learning barrier removal process

Project Manager/Consultant Confidential

Engaged to manage application projects for Retail Line of Business in support of new products. Shifted to support major ATM effort with background and expertise in infrastructure projects.

Actions and Results:

Managed upgrades and migration of bank external ATMs to new network and control of ATMs from internal system to MasterCard.
Coordinated work for 12 different vendor/suppliers for over 400 ATMs over 4 month period to ensure ATMs were updated on new system before final due date.
Led and managed creation of process flow documentation for lifecycle of ATM to ensure new processes and roles were clear.

Senior Technology Project Manager/ Program Manager Confidential

Coordinated geographically diverse teams across both infrastructure support areas and application development areas to provide new solutions to older hardware and version needs. Established, prioritized, and achieved project objectives. Developed and managed project charter, business case, and expenditure approvals. Defined and monitored budgets, resources, and deliverables. Directed all aspects of projects and delivered status reports to impacted teams, stakeholders, and management.

Actions and Results:

Oversaw mainframe program across Commercial Banking and Corporate Technology lines of business.
Planned and managed program for new shared server farms including capacity planning, forecasting needs and ongoing costs for Commercial Banking along with managing the migration of several applications from stand alone hardware.

Spearheaded migration of multiple applications from WaMu merger onto the JPMC infrastructure. Efforts included working closely with application teams to integrate/adjust their processes to fit the JPMC models.
Led hardware refresh projects for over 25 applications for Commercial Banking, Centralized Transaction and the Shared Services lines of business. Led cross-functional teams of up to 40 and projects valued at up to 3M.
Developed and managed new process to economically replace desktop computers across the Commercial Banking Line of Business.
Managed risk assessment, issue resolution, audit compliance and change management initiatives.

Project Manager/Consultant Confidential

Collaborated extensively with team members, management, business/technology support groups, and stakeholders to establish, prioritize, and achieve project objectives. Managed full range of project responsibilities from concept to post-implementation support.

Actions and Results:

Oversaw delivery of multiple, simultaneous projects to support company's Strategic Data Center
Migration Program.
Led migration of multi-tiered applications to centralized Data Center for 4 separate lines of business. Solutions were recognized for increasing overall security, reducing costs and enhancing support.

Application Development Project Manager Confidential

Provided leadership and framework to actively identify needs and respond to critical issues. Managed functional areas of accountability spanned team building and training, project scope and budget, functional/technical analysis, change control and management, risk and cost assessments, and customer/partner relationship management. Selected as member of PMO Project Management Office to oversee process improvement projects and increase overall efficiency. Participated in Six Sigma training for department and managed projects needed.

Actions and Results:

Spearheaded efforts to deploy technology project management standards and processes into the Public Sector Retirement Fund Division.
Defined, educated, and mentored technical and business teams on Best Practices to clearly define business needs, reduce defects and ensure the on-time delivery of projects.
Led design of new and enhancement of existing statement formats for COMPAS public employment retirement processing system to meet customer and federal compliance regulations.
Delivered 9 key projects utilizing newly deployed project management methodology, minimizing overall defects during testing phase by 75 .
Managed development of interfaces between COMPAS and 5 additional systems within 3 months to meet new SEC regulations assisted organization in satisfying regulatory requirements to effectively process more than 2 million public employees' retirement accounts within 5 days.
Project manager for the development of major enhancements to the Service Center Support System SCSS , the client-server front-end for PALLM Individual Annuities Engine System. Completely expanded SCSS system and oversaw the deployment of new servers, increasing systems processing capacity for investment funds from 60 to more than 300.

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