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Infrastructure Consultant Resume Profile

  • SUMMARY I am a senior-level professional with proven business analysis, release management and testing experience. I have worked for many financial services, manufacturing and government organizations utilizing these skills such as JPMorgan Chase, Bank of America, National City Corp, KeyCorp, PNC Bank Corp.,Vitamix and The Department of Defense DoD . I have worked on many regulatory projects, government contracts as well as enterprise wide projects within manufacturing and financial services. I am a team player that utilizes effective communication and organizational skills with accompanying determination to drive requirements gathering and testing from conception to completion. I have experience with many banking mergers and acquisitions during my career in financial services. My experience ranges from integrating tax departments in the Society Key merger to integrating ATM systems, Online banking systems at National City and the integration of data warehouses for First Niagara and HSBC integration.
  • I have experience in leading testing teams and strategy as well as data gathering and case development. I have experience with release management after being a release manager for the model deposits group of Bank of America.


  • Oracle SQL
  • Requirements Management
  • Change Management
  • Banking
  • Insurance
  • Government
  • Healthcare
  • Manufacturing
  • General Ledger Conversions
  • Business Analysis
  • Requirements Gathering
  • Business Process Design
  • Elicitation
  • Experienced Business Analyst
  • Business Intelligence
  • Technical Project Leadership
  • Data Analysis
  • Data Warehousing
  • Testing
  • Integration
  • Gap Analysis
  • Project Management
  • SDLC
  • Business Requirements
  • Business Process Improvement
  • Software Documentation
  • SharePoint
  • Process Improvement
  • Agile Methodologies
  • Requirements Analysis
  • Business Process Re-engineering
  • Visio
  • Oracle
  • User Acceptance Testing
  • Project Planning
  • Systems Analysis

EXPERIENCE Confidential

Senior Business System Analyst

Responsible for end user support on a wide range of issues. These issues include: Baseline adjustments of project baseline to master project baseline for budgets in Clarity, Total re- baseline of budgets in Clarity due to scope changes with project Analysis of Clarity technical issues and provide resolution Other duties as assigned


Senior Consultant

  • Specializing in Data Warehousing, Business Intelligence, and Financial Services Proficient in MS Word, Excel, PowerPoint, Visio, Project, and Quality Center. Jeffrey has experience with environments utilizing SQL, SQL Server, Oracle, UNIX and SharePoint. He has also worked on numerous implementation teams of both COTS Commercial Off The Shelf products as well as several internally developed software projects.
  • Jeffrey has been involved in all levels of testing from System Test-Integration Testing-User Acceptance testing to roll out and implementation of solutions. He also is experienced in requirements definition, scope, schedule, and procurement and vendor selection analysis. He also is experienced with: formal System Development Life Cycle and Rapid Development, Supervising testers, analysts and developers, status reporting, deliverable schedules, change control, Implementation planning, and Post-implementation support. He also has project management as well as program management experience as demonstrated in his latest



Lead QA Tester

Test Lead Global Web Platform Implementation Responsible for Agile testing of an implementation of Oracle ATG Managed a team of 3 test analysts Work with development team and Business Analyst in development of test cases, scripts and defect resolution Performed web testing in addition to back end testing utilizing the Oracle Business Control Center BCC Conducted testing efforts in a 2 week sprint cycle in alignment with development efforts


Infrastructure Consultant

Business Systems Analyst for Infrastructure IMPACT Project

Gather infrastructure requirements for all environments built in project Develop technical diagrams for all environments Coordinating of Failover testing for SIT Production environments Coordination of Vulnerability testing for SIT Production environments Develop and coordinate the SLA scheduling and batch timeframes Troubleshoot issue with Infrastructure team and project team


Program Manager Information Quality Management IQM

Information Quality Management IQM Program Manager Title

  • Liaison between the ICDW PMO and the ICDW Information Quality Management team. o Chair weekly meeting between PMO and IQM to discuss issues between the teams o Attend twice weekly ICDW PMO meetings o Single point of contact for IQM and attend all project team meetings to provide IQM status. Responsible for overseeing that IQM tasks are being adhered to by PMO project team's o Manage at a program level IQM tasks for all ICDW
  • projects o Responsible for keeping IQM informed of new projects or changes to in flight projects o Forecast and plan along with IQM team what resources are needed and when Responsible for maintaining dashboard for PMO and IQM o IQM dashboard List by environment of key deliverables by project o IQM tasks on PMO RAG Tracker responsible for updates to rag tracker showing progress of key IQM deliverables Responsible for maintain and updating of IQM SharePoint site Follow responsibilities and accountabilities as outlined in IQM RACI chart Responsible for answering ASK IQM questions sent to IQM team Responsible for advising IQM of upcoming projects for resource planning Maintain and update IQM SDLC diagrams and flow charts Provide input on the IQM assessment and responsible for planning and implementing some of the suggestions SharePoint Responsible for the establishment, maintenance and implementation of IQM metrics

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