SUMMARY

• Detailed understanding of Governmental projects and contract implementation
• Worked with minimum supervision while surpassing expectation
• Led Change Management Committees impacting multiple projects and implementing new guidance for identification and business analysis
• Lead & managed multiple teams for numerous projects.
• Worked very closely with Senior Management by conducting weekly/monthly project performance reporting.
• Initiated Change Management, created Change Management documents & plans
• Created and managed matrix to capture the expertise of resources available for projects.
• Implemented Agile Scrum in multiple projects and initiated Sprint Planning, Daily Scrum, etc.
• Provided training on all Microsoft Office products utilized in Windows 7
• Initiated the design of the Change Management Dashboard
• Expertise in managing requirements changes by using Traceability Matrix & Team Foundation Server (TFS).
• Managed resource assignment and deployment by using Skill Matrix
• Strong analytical and problem solving skills, capable of addressing relevant and significant facts, and recommending solutions.
• Flexibility and adaptability skills in handling changing priorities requests and multi - task work environment.
• Experience in federal, state and local governmental agencies
• Utilized compliance from governmental agencies as requirements
• Excellent skills in Business Analysis & Requirement Management.
• Excellent communication, facilitation and mentoring skills.
• Experience with Multiple Software Development Life Cycle (SDLC) involving various phases including Analysis, Design, etc.
• Review of Business and Software Requirement Specifications.
• Extensive interaction with stakeholders, gathering and documenting BRDs and FRDs.
• Experience in conducting Joint Application Development (JAD) and Rapid Application Development (RAD) sessions to converge early toward a design acceptable to the users.
• Lead multiple large JAD Sessions & facilitated group interviews on numerous projects.
• Dataflow analysis using use cases, dataflow diagrams and business process diagrams.
• Experience with requirements management using tools like Team Foundation Services, Microsoft Project and Rational Requisite Pro.
• Extensive knowledge and experience of procurement process.
• Worked effortlessly with budgeting and employee assignment & skill matrix.
• Created use case models and work flow charts in MS Visio, Ab Initio, etc.
• Conducted Requirement Gathering Sessions, Feasibility Studies, Impact Analysis, Cost/Benefit Analysis, and Risk Analysis.
• Facilitated UAT with stakeholders, senior management, and the business users.
• Experience in Fixed Income, Bond Pricing, Equities, Trading Cycle, Derivatives, and Portfolio Management & Optimization.
• Extensive knowledge of Windows and Unix/Linux.

TECHNICAL SKILLS

Methodologies: Waterfall, Spiral, Agile, Scrum, Prototyping, RUP, XP, RAD, ETL

Operating Systems: UNIX, Windows XP, Windows 7, Solaris, DOS

Databases: MS Access, MS SQL Server, DB2, TOAD, Oracle 8i/9iProgrammingFoxPro, Lua, C++, C, SQL, PL/SQL, Java, Visual Basic 6.0, Visual Basic 10.0, VBA

Network Protocols: TCP/IP, SMTP, UDP

Web Technologies: Web 2.0, Microsoft FrontPage, XML, HTML, ASP, Dreamweaver

Tools: Confidential ALM, Confidential Fortify, SharePoint, Clarity, Team Foundation Server (TFS), SnagIt, Adobe Suite, Adobe Fireworks, TestTrack, Rational Test Suite, Test Director, Test Script, Win Runner, Load Runner, Rational Clear Quest, Clear Case, MS Visio (Swim Lane & State Diagram), MS Office, MS Excel, MS Word, MS Project, MS Visio, Rational Rose, Rational Requisite Pro, Mainframe, Lotus Note, Outlook, Crystal Reports, SODA, QTP, SAP

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Project Manager

Responsibilities:

• Created the master Project Plan for the execution & tracking
• Created internal Project Plan with different streams (Java, Mobility, SOA, Data Migration, UI/UX, Assurance, etc.)
• Managed a team of 45 personnel
• Created Risk register for risk resolution mitigation plan
• Created & maintained Issue log to track progress
• Identified of resources & resource allocation
• Supervised the selection of resources for different positions (Enterprise Architect, Solution Architect, Business Analyst, UI/UX Expert, developers, etc.)
• Supervised the development of the application utilizing all streams
• Prepared documentations for implementation of Change Requests
• Authorized execution of project after approval from all stakeholders
• Created Authorization for Expense (AFE) and supplemental AFE in SAP for the project
• Worked as a liaison between the client and the offshore technical team
• Supported sanity testing before the iteration release of the codes to the SIT environment
• Co-created design deliverables and designs
• Created Requirement Traceability Matrix (Simple & Bi-directional) for tracking of requirements in concert with Design Documents, Test Cases, Use Cases, etc.
• Managed release documents for each iteration
• Utilized Confidential ALM to track requirements, test cases, bugs/defects, etc.
• Assisted in the finalization of requirements
• Created Design Document Review documents & documents for Gate review

Environment: Waterfall Methodology, Agile Scrum Methodology, BHI Project Deliver Management, SharePoint, SQL, MS Office Suite-(Word, Excel, PowerPoint, Access) Outlook, MS Visio Professional, MS Project, .NET, SAP

Confidential, Chicago, IL

Senior Business Analyst

Responsibilities:

• Scrum Master on the project
• Created User Stories (30) for the development of the system
• Created information security documentation for signoffs
• Created Mock-up & GUI screens for multiple environments
• Created test plan, test cases and test scenarios
• Analyzed the survey of advanced feature catalog for the new dashboard
• Assisted the Project Manager in handling budgetary & resource allocations
• Analyzed the daily operations of the legacy system before the implementation of the new system for automation of multiple integral parts
• Worked as a liaison between the product owner and the technical team
• Gathered and Analyzed requirements utilizing TFS
• Utilized the expertise of the SME towards finalizing the requirements
• Worked with Technical resources to ensure alignment with Project Charter
• Managed the Issue and delegated the bugs to the development team
• Supported testing and release activities

Environment: Agile Scrum Methodology, SharePoint, SQL, MS Office Suite- Word, Excel, PowerPoint, MS Outlook, MS Visio Professional, .NET, Team Foundation Server (TFS)

Confidential, Tallahassee, FL

Senior Business Analyst

Responsibilities:

• Scrum Master to the projects assigned and lead the projects under Agile methodology
• Created the project charter from the inception of the project
• Initiated the “AS IS” analysis for the legacy system
• Initiated the GAP analysis for the project
• Handled the document delivery
• Worked on the budgeting, time and resource allocation for the project
• Analyzed the daily operations of the legacy system before the implementation of the new system for automation of multiple integral parts
• Worked with the Director of Legislative Council for the department for utilizing the laws and regulations as major requirements for the application development
• Gathered and Analyzed requirements utilizing multiple requirement tools
• Utilized the expertise of the SMEs towards finalizing the requirements in alignment with the Department’s business strategies, mission and goals
• Weekly & monthly presentations and status for FHS Committee
• Identified Risk sources and risk control management
• Worked closely to mitigate factors dat may jeopardize the project (Risk Analysis)
• Created information security documentation for signoffs
• Created Architecture designs & deliverables
• Worked with Technical resources to ensure alignment with Project Charter
• Created issues logs and manage their resolutions through all phases of the project
• Created Test Plan and Test Strategy for the project

Environment: Agile Scrum Methodology, SharePoint, SQL, MS Office Suite (Word, Excel, PowerPoint), MS Outlook, MS Visio Professional, MS Project, .NET, Team Foundation Server (TFS), FoxPro

Confidential, Houston, TX

Senior Business Analyst

Responsibilities:

• Worked with the Project Team geographically located (US, Egypt, Netherland, China, Greece, etc.)
• Led the Change Management Committee which impacted over 200 Manufacturing, Supply Chain Management, Shipping, Distribution, and Retail projects
• Worked on daily operations of the project implementation utilizing Arms-Length financial reporting
• Initiated projects with detailed understanding of the business needs and strategic analysis
• Worked with the Finance team all types of reporting (Public, Legal and Management)
• Conducted meetings with Internal Customers and Stakeholders for the printer division SCM
• Worked with the Business Requirement Document (BRD) to develop information and data flow documents
• Weekly status update meeting of the projects with senior management (IT Manager, Program Manager, Senior Project Manager, etc.)
• Conducted multiple production meetings for solutions
• Created database architectural designs as a blueprint for future Supply Chain Management projects
• Created issues logs and manage their resolutions through all phases of the project
• Created Test Plan and Test Strategy for multiple downstream sites (e.g. China, Denmark, Greece and Egypt)

Environment: Waterfall Methodology, Agile Scrum Methodology, SharePoint, SQL, C#, C++, MS Office Suite - Word, Excel, PowerPoint, MS Outlook, MS Visio Professional, MS Project

Confidential, Houston, TX

Senior Business Analyst

Responsibilities:

• Worked with the Project Team geographically located (US, Singapore, Malaysia, Australia etc.)
• Worked on daily operations of the project implementation in 3 refineries
• Met with Internal Customers, Stakeholders and the Refinery application super users
• Gathered Requirements utilizing multiple requirement tools
• Prepared Stage Gate deliverables in accordance with Confidential Project Delivery Framework
• Monthly presentations and status for Steering Committee
• Created information security documentation for signoffs
• Created Architecture deliverables and designs
• Oversaw application modification request and development with teams in US & Malaysia
• Worked with Technical resources to ensure alignment with Project Charter
• Created issues logs and manage their resolutions through all phases of the project
• Created Test Plan and Test Strategy for all downstream sites before implementation
• Supported testing and go-live activities
• Worked with multiple vendor towards Wi-Fi and Server implementation to for maximum utilization of the application with minimal effort from the field operators
• Worked with information risk management (IRM) and IRM sign-offs for the project

Environment: IntelaTrac 4.2, Confidential Project Delivery Framework, Stage Gate Methodology, Waterfall Methodology, SharePoint, SQL, MS Office Suite- Word, Excel, PowerPoint, MS Outlook, MS Visio Professional, MS Project

Confidential, Chicago, IL

Senior Business Analyst

Responsibilities:

• IT Liaison between the client and the vendors for embedded applications
• Conducted all responsibilities of a Project Manager for the migration site
• Conducted Impact Analysis of the all application remediation to achieve a better understanding of Cost/Benefit of the remediation.
• Coordinated all communication and Change Management throughout the project at the site
• Created and managed Deployment Management plans & documents
• Created Swim Lane deployment and State Diagrams using MS Visio to communicate and validate the potential design to the IT Global Initiative Team
• Designed & assisted in development of the interface for the dashboard for Deployment Management & Change Management
• Analysed the gathered data for the scope of the project
• Supported the Service Delivery Manager (SDM) in the Identification, Analysis, Design, Planning and Implementation of business process improvement initiatives.
• Participated in Initialization, Design, Development and Implementation of business process and documented system flow.
• Conducted data gathering initiative from the client to identify applications dat are supported by the IT team & the IT Infrastructure
• Elicited better understanding and streamlining the data gathering process using JAD sessions
• Initiated weekly project performance reporting to Client Senior Management, the Project Management Office (PMO) and other Vendors
• Utilized MS PowerPoint & MS Excel for multiple presentations for the client and the vendors
• Initiated the issue log, kept close look on complex issues & presented possible solutions to Senior Management & PMO
• Introduced the Concept of Cloud Computing to the client for all business-critical applications
• Presented the analysed data in an easy identifiable format to the client
• Recommended changes and remediation for the business-critical applications
• Initiated remediation for all business critical applications not supported by the IT teams and approved vendors
• Personally handled the migration of VIPs & their Assistants
• Provided bubble support for all the 400 migrated users
• Provided hands on training to users for Windows 7 in all Microsoft Office products
• Documented the process and communication data flow through different business units
• Worked with the PMO to discover over 1200 application utilized by the client and the vendors; not supported by the IT team
• Identified key users and super users of unsupported (embedded) applications
• Documenting and assisting in all HSSE (Safety) issues for the progress of deployment at the client site.
• Supervised in the creation of Test Plan and Test Cases
• Created & Worked closely with the UAT plan
• Supervised the UAT team through successful testing phase
• Conducted various types of testing such as Functional testing, System testing, Performance testing, GUI testing, Usability testing, End-to-end testing, Regression testing, and User Acceptance testing
• Worked with VB scripts, MS Excel & MS Access macros
• Mentored & Trained 4 junior Business Analyst (BA) in different aspects of Project Management, JAD Sessions & requirement gathering with the stakeholders, & technical aspects of requirement gathering and process improvement methodology

Environment: Waterfall Methodology, SharePoint, SnagIt, SQL, MS Office Suite- Word, Excel, PowerPoint, MS Outlook, MS Visio (Swim Lane & State Diagram), MS Project.

Confidential, Omaha, NE

Business Analyst

Responsibilities:

• Managed for 4 projects simultaneously
• Managed on-time delivery schedules with other deadlines.
• Conducted the development process using Agile Scrum as a Scrum Master.
• Conducted multiple Sprint Planning, Daily Scrum, Iteration Retrospective etc.
• Initiated Extreme Programming (Agile XP) during JAD sessions.
• Utilized SaaS (Software as a Service) delivery model to access data from the cloud
• Successfully completed delivery within time & resource constraints.
• Created and managed skill matrix to capture the expertise of resources available for multiple projects.
• Managed requirements changes by using Traceability Matrix.
• Created knowledge base for all the projects using SharePoint.
• Conducted multiple JAD sessions for the creation of business & functional requirements.
• Constructed complex SQL queries to generate reports
• Established training sessions for developers to handle the learning curve for projects.
• Initiated Gap Analysis before the start of each project to understand the impact of the project in the future and how it will replace the existing application
• Handled assignments appropriation of different resources using Agile & ETL methodologies and documented the assignments using Team Foundation Server (TFS) and Skill Matrix.
• Worked as an Advisor to the client about the team and its functionality.
• Authored Change Management documents and engineered the change management process.
• Co-Authored high level business and functional requirement specifications use cases diagrams, data flow diagram, workflow diagram and supporting documentation for business systems and processes.
• Gathered client specific business requirements document
• Created functional & technical requirements for the developers
• Created Requirement Understanding Document to ensure dat the requirements were fully tested and implemented accordingly for each production cycle by creating Traceability Matrix.
• Implemented a high priority Business Process Management project to simplify the Business Requirements process, Technical Requirements process - by identifying systems, resources and process changes.
• Responsible for creating an understanding between the Business and Development teams to agree upon the requirements stated in the Business Requirements Document.
• Highly involved with technical team to design database and user interface.
• Negotiated with Management, Project Managers and Stakeholders on timeline, resources and solution planning.
• Identified issues, designed solutions, timelines, and created documentation for future reference.
• Used SharePoint extensively for documentation.

Environment: SAP BI, Agile Scrum Methodology, Waterfall, ETL. SharePoint, MS Project, SQL, MS Office Suite- Word, Excel, PowerPoint, MS Outlook, MS Visio, Ab Initio, Lua, Team Foundation Services (TFS).

Confidential, Baton Rouge, LA

Business Analyst

Responsibilities:

• Authored high level business and functional requirement specifications and supporting documents for business systems and processes
• Implemented a high priority Business Process Management Project to simplify the Business Requirements process, Technical Requirements Process - by identifying systems, resources and process changes
• Responsible to get the Business and Development teams to agree on the requirements stated in the Business Requirements Document
• Utilized Joint Application Development (JAD) in gathering Business Requirements with diverse group of super users.
• Organized & Facilitated meetings with Architects, Programming Leads & Senior Management
• Highly involved with technical team to design database and user interface
• Conducted the development process using Agile Scrum
• Used Agile Prototype methodology to create the first fully function prototype
• Conducted multiple Sprint Planning Meeting, Sprint Review Meeting, Daily Scrum, etc.
• Used UML for modeling in conjunction with modeling processes for the project
• Worked with Program Management, Project Managers and Stakeholders on timeline, budget, resources and solution planning for RFP’s.
• Received $5 million CDBG funds allocated from LRA.
• Co-Authored Change Management & Deployment Management plans and documentation.
• Co-Authored Disaster Recovery Plan for EBRP.
• Worked on and balanced multiple projects, tasks and managed their schedules.
• Worked on Change Management Process, analyzed existing processes and recommended changes, developed and maintained change management process documents.
• Identified issues, their solutions, timelines, and documented them for customer and stakeholder meetings.
• Collaborated with federal, state and local governmental agencies for compliance.
• Used compliance as requirements for development of the software.
• Worked extensively with the QA team for designing/writing Test Plan and Test Cases for the Unit/system/regression/User Acceptance testing.
• Supervised and approved a complete set of UAT test scripts to ensure completeness of project
• Gathered client specific business requirements and translated it in a proper manner to the developers, and ensured dat these requirements were fully tested and implemented accordingly for each production cycle by creating Traceability Matrix.

Environment: Waterfall, Spiral Methodology, Agile, Scrum, MS Project, SQL, MS Office Suite- Word, Excel, PowerPoint, MS Outlook, MS Visio, SAP Supply Chain Management, UML, Rational Rose, TestTrack.

Confidential, Milwaukee, WI

Business Analyst

Responsibilities:

• Interviewed business area experts such as Business User, Health Specialist, Health advisory boards, Risk management and IT experts asking detailed questions and carefully recording the requirements in a format dat can be reviewed and understood by both business and technical teams across organizational lines.
• Involved in designing of the system with the system architect and the development team, supporting the technical team in the product development and delivery process and translated the business requirements into Technical and Functional Requirement Specification.
• Co-Authored Business Requirements Document (BRD), business rules and scenarios, Use Case Specifications, Systems Requirement Specification (SRS) and Change Request along with the Business Group and the IT project group members.
• Provided Risk estimation and managed technology and business risks.
• Created Use Cases, Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using MS Visio to support the design phase.
• Identified Gaps between legacy system and new Data warehouse dat comprises main business dimensions and are used as data source of the reporting system.
• Raise the change request ticket for the application to be de-commissioned.
• Prepared Test Cases, Test Plans for de-commissioning the applications.
• Coordinated monthly and quarterly financial reporting process. Participated in designing the reports by using Crystal Reports and Oracle.
• Reported status to project owners on a weekly and monthly basis using MS Project for project planning and scheduling and status reporting.
• Facilitated Joint Requirement Planning (JRP) Sessions for communicating and managing expectations with the client whose customers were going to be the final users of the product.
• Involved in the periodically held JAD sessions for the purpose of project updates as well as involved in the weekly meetings to discuss the current project status.
• Documented of High and Detail level requirements, Test plans, Test cases, Test execution, Test summery reports, Installation, Troubleshooting and maintenance procedures, Hardware Retirement strategy and, Release reports.
• Involved in formulating test cases, test plans, test Scenarios for functionality testing, GUI testing and integration testing with the testing team to streamline the testing process.

Environment: MS Project, SQL, .NET, MS Office Suite- Word, Excel, PowerPoint, MS Outlook, UML, Rational Rose, Rational Requisite Pro.

Confidential, Boca Raton, FL

Business Analyst/Project Manager

Responsibilities:

• Worked as Project Lead/Assistant Project Manager between 2004 - 2006
• Identified multiple additional stakeholders and governmental agencies
• Utilized the compliance issues from these governmental agencies as major requirements towards the development of the system/software
• Worked closely with the business owners to gather their financial needs.
• Organized information and developed business cases offering recommendations to our clients.
• Worked with Agile Methodology for requirements, technical specifications, design, and analysis and testing.
• Used Agile Extreme Programming (XP) and Agile Scrum for Sprint Planning Meeting & Daily Scrum
• Responsible for defining, documenting and publishing Functional Specifications, Business Rules, User Interface specifications and BRD-Business Requirements Documents.
• Designed Use-Case Models after understanding scope of the project and the business model and also prepared Mock Ups for statements and graphical invoices.
• Created Use Case specifications, business flow diagrams, Activity/state diagram and sequence diagram using, so the developers and other stakeholders can understand the business process according to their perspective with possible alternate scenarios.
• Utilized UML to map the process & data flow
• Facilitated and gathered requirements and created Use Cases by extensive requirement gathering sessions, user interviews and JAD sessions.
• Worked on different modules and process such as data mapping, payment processing, fees calculation, Interest on investment posting to accounts.
• Provided proper estimation of project and resources and reviewing cost, benefits and budget planning. Conducted milestone meeting to discuss the progress and desired quality of work.
• Worked with all levels of procurement from RFP generation through vendor criterion to vendor selection and monitoring of successful completion of the contract.
• Played a key role on project issues such as release management, change management, scope control, and requirements prioritization.
• Acquire and maintain in-depth knowledge of one or more functional/business systems or applications and identified critical dependencies of the systems
• Designed innovative user interface solutions for complex application functionality
• Facilitated in the overall management of the projects including risk analysis and mitigation, status reports, client presentations, defining milestones deliverables and establishing critical success factors.
• Worked extensively with the QA team for designing/writing Test Plan and Test Cases for the Unit/system/regression/User Acceptance testing.
• Gathered client specific business requirements and translated it in a proper manner to the developers, and ensured dat these requirements were fully tested and implemented accordingly for each production cycle by creating Traceability Matrix.
• Supervised and approved a complete set of UAT test scripts to ensure completeness of the implementation and of the end-to-end functionality
• Liaison for portfolio accounting Security Movement and Asset Control (SMAC) responsible for trade processing, free receipts and deliveries.
• Extensive knowledge of trade data accounting, multi firm processing capabilities. Straight through Business processing with integration through SWIFT messaging with counter parties through the complete settlement process.
• Prepared Scope and requirements documents by reviewing many RFPs and discussing with top-level executives and clients.
• Responsible for developing and supporting requirements for service flow of Corporate Actions, Corporate actions response, Currency, Free movement, Mutual Fund Order and execution, Non financial transactions and trading operational processing in Comerica global wealth management platform.
• Analyzed current use of SharePoint, evaluate and monitor existing controls and recommend enhancements as needed. Managed and coordinated the design and use of SharePoint capabilities to support deployment.
• Created the wireframes to maintain design consistency and communicate with clients and also used the wireframes in meeting to establish the basic structure the site or project.
• Integrating functionality for multiple components for achieving the ability to send and receive currency/ cash via various EFT (electronic funds transfer) systems.

Environment: Windows XP/2000, MS-office, MS Visio, Rational Rose, HTML, XML, MS SQL server, MS SharePoint, Rational Requisite Pro, Rational Clear Case