SUMMARY:

• Experienced with fielding, deployment, and sustainment of hardware and software technologies .
• Experienced in providing oversight and leadership to functional staff/teams assigned to support the program(s).
• Used strong analytic skills to solve problems and made decisions based on limited precedents or guidelines.
• Participated in annual strategic planning.
• Project management, leadership, communication, business acumen, technical aptitude, team work, decision - making ability, client focus.
• Extensive experience managing teams of 100 or more personnel.
• Responsible for making resource decisions that affect a department and location.
• Excellent interpersonal skills in communications, client relations, and negotiation.
• Strong influence to delegate activities and resources within approved budget/policy.
• Experienced interfacing with customers and leading multi-disciplined team members.
• Proven ability in providing leadership, coordination and management to PMO activities
• Extensive functional and technical experience - - Lead software, hardware, middle ware, system s security engineers working in information systems environments in international environments along with a strong application/product development background with full lifecycle SDLC.
• Experience include development global applications, support, analysis, deployment, testing & integration, RAD (Rapid Application Development) and DRP (Disaster Recovery Planning) sessions. Aligned teams using Agile development and Scrum processes, conducted workshop such as JAD (Joint Application Development) with Enterprise vision strategy, roadmap, and architecture.
• Scrum Master to guide the delivery management (analysis, build, test, deploy) of a unique platform.
• A full range of responsibilities and work with like-minded, skilled engineers to solve complex problems to deliver great software to support award-winning products.

SPECIALIZATIONS:

• Program/Project Manager
• Manager, IT Infrastructure
• QA, Testing & Integration
• SAP BODS, HANA
• Agile/Scrum Master

TECHNICAL SKILLS:

Data Base Systems: Oracle 9i Developer, Oracle Forms, A/P, G/L, Teradata, DB2, VSAM, IDMS, FOCUSB-treive, Supra and MS Access

Middleware: XML, EAI, J2EE, EJB, UML, Web Logic, DML, EDI, XML, Java and .Net

ETL: Ab Initio GDE 1.15 & Operating system 2.14, Power Center Informatica 6, 7x, Ardent Data and Data Stage, SAS

System Design: Visio

Methodologies: Brady Botch, Rational Rose, Unified Process and Agile

Project Management: MS Project, MethodM

Web & GUI Development: ASP, Visual Basic, MS Front Page, Consolidations, Connectors, EAI, BPM (workflow) Tools, B2B Integration

Languages: Java, HTML, Teradata V2R5, Teradata E-Business, Micro Strategy 7.1.5 - 7.2.2 Intelligent, C, C++, VB

Operating Systems: NT, UNIX, Windows 2000, 3.11, MVS/XA, Open VMS, DCL, JCL, Novel, SUSE Linux 64 bit used for SAP HANA

BI Reporting: Business Objects, Hyperion, Cognos and SAS

Office Automation: Microsoft Office, Lotus Smart Suite

Business Objects: Broadcast Agent

Infrastructure: Redesign, Proficient

Tools: /Software: Metadata tools, OLAP tools such as Micro Strategy, Hyperion, Brio, SAS, data modeling tools such as Erwin, DataArchitect, Oracle Designer, Teradata V2R5 RDBMS, (Winn-DDI, Manager, Query, Priority Scheduler, BTEQ)SQL, PL/SQL, BTEQ, MS Office Suite, AS/SET Case Tool, Air Simulation (GSS/GSA), Freight Liner/Fleet Asset, Motor Freight Software, Change Configuration Control/Native, DMDB, Strategies for VAX/VMS, ADS/O, Data Validation Revenue Assurance (DVRA), SAP (BODS, 3.2, 4.0, HANA 1.2 SP 04), Waterfall/Agile/Scrum Master, Risk Management

EXPERIENCE:

Scrum Master

Confidential, Houston, TX

Responsibilities:

• Ensured the team practiced the core agile principles of collaboration, prioritization, team accountability, and visibility.
• Organized the product backlog, applied the prioritization and mapped the result with a business value per story point order.
• Casted concepts into bulletproof user stories, safe and unassailable, fulfilling all INVEST criteria, first and foremost being estimable by the development team. In case of compromises, made sure it was for the greater good of your company.
• If the operation of prioritization failed, helped the team provide high-quality software by concentrating on bugs first and delivered fully functional product increments. According to the variety of cases, contrived various improvements to make prioritization possible.
• In times of lower workload gave perfect satisfaction, to the equal of any other, in coaching and mentoring fellow Scrum Masters and product owners in Agile best practices.
• In case the product wasn't be a platform but a shippable one, provided Agile metrics, most efficient in data collection, to planned releases, which were on time and within budget.
• Reason of motivation of the team, or conflicts between teams and in the company, lower performance and struggling people, evolved methods for conflict management and resolution, which -- mixed with personal heartiness -- made work fun again, even if that seemed impossible before.
• Moderated Agile retrospectives, made them most pleasant for team members and focused on results, to brought teams to an even higher level of performance. With this and the help of continuous deployment processes, created methods to outdistance the competition, to their great detriment and confusion.
• Understanding of SQL and JAVA. Administered project management tools, bug trackers, or knowledge management software, doing whatever may be done as well as any other, be he who he may.
• Knows how, when development teams were besieged by a variety of clients, took pressure off them, enabling them to concentrate on the work at hand, channeling requirements, chastening clients through open communication so they won't be insulted, and using other methods pertaining to such concerns.
• Followed an extremely light and efficient Agile process, adapted to be most easily applied, and with that have pursued and at any time changed a project plan; and others, battle-proven, easy and fast, to prioritize among projects and managed a program in an Agile manner. Convinced stakeholders and winning them over.
• Accepted user stories into the current product, ensured that all user stories met established acceptance criteria, which each story has passed acceptance testing and that operational readiness activities have been completed and accounted for.
• Acted as aScrum Masterfor a cross-functional business and technical teamand matrixes organization, along with potential 3rd party Vendors.
• Empowered the team to self-organize.
• Fostered qualities of high performing teams.
• Facilitated team discussion and conflict resolution.
• Identified and removed impediment’s, prevent distractions.
• Built, groomed and maintained the team’s product backlog.
• Organized and facilitated Scrum ceremonies, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum related meetings.
• Served as liaison between technical and non-technical departments.
• Reviewed and prioritized the backlog in preparation for sprint planning; provided the team with user story details and priorities during sprint planning and gave final approval on sprint plans.
• Assisted Product Owner, as needed, with backlog maintenance and grooming.
• Managed monthly capitalization processes and change management processes.
• Assisted Product Owner in planning, change management and risk management.
• Leveraged escalation process to channel issues and concerns to appropriate parties.
• Participated proactively in developing and maintaining team standards, tools, and best practices.
• Directed the planning, building, and implementation of information technology and applications in support of the organization's strategic business goals using Waterfall/Agile development and Scrum processes.
• Drive day-to-day prioritization of work operations, projects and scope; troubleshoot reported issues.
• Assisted with internal and external communication, improved transparency, and radiating information.
• Monitored and tracked roadmap and released milestones, and facilitated mitigation of issues and risks.
• Tracked and communicated team velocity and sprint/release progress and other metrics across teams.
• Identified methodology challenges and recommended solutions for continuously evolving Agile at client.
• Assisted the team in delivery against their commitment, with prioritization and resolution of defects / bugs.
• Collaborated with the team to identify and resolved problems and remove impediments/barriers for the team.
• Drove user story creation and development in preparation for future sprints; developed story acceptance criteria.
• Built team collaboration and commitment towards achieving sprint objectives and viewing team needs above everything else
• Championed inclusion of technology upgrade aspects into sprints and tech evolution with incremental progress towards target state
• Responsible for the usage of scrum framework to guide delivery management (analysis, build, test, deploy) with a functionally aligned agile team
• Actively resolved impediments faced by the team and help them progress on their initiatives, promote elimination of waste and precision in delivery
• Partnered with other Scrum Masters to learn and share empirical product development and agile experiences to help influence the larger organization toward increased value creation
• Presented clearly and succinctly to the business stakeholders, product leaders and development team members, to provide coaching and guidance, to facilitate adoption of Agile/Scrum and Waterfall software development methodologies
• Effective facilitation and conflict resolution skills - experience facilitating discussions of multiple approaches and drive resolution
• Experience as an Agile/Scrum Master
• Deep Knowledge of the SDLC / Software Development Life Cycle
• Self-starter with ability to tailor and execute on own plan to reach objective
• Effective communicator with excellent verbal and written communication skills
• Enjoys complex problem solving and ability to push the innovation on solutions
• Clearly communicate process change to achieve the change in development process
• Enthusiastic, high energy, motivated, and driven professional to help your team excel
• Experience in a technical coaching and/or organizational process & transformation roles
• Understanding of software development lifecycles (i.e. Agile, SCRUM, Waterfall, Iterative)
• Exhibit a strong executive presence in a low-ego, approachable and collaborative style to ensure Agile/Scrum concepts and principles are met and be a voice of reason and authority to make the tough calls
• Strong experience with Agile development and process in a software development organization
• Inspirational change manager with proven track record in increasing performance in technology organization

Job Technologies: MS Office, Security Infrastructure (PKI, VPN), XML Message oriented middle ware and EAI enterprise application integration, Java (J2EE, EJB), UML (Rational Rose) Web Logic, HTML, Internet protocols (TCP/IP, SMTP), CRM, Teradata Warehouse V2R5 RDBMS, RAS, SAN, and IBM.

Development technologies: C#, VB.NET, .NET Framework 3.5+, ASP.NET, Language Integrated Query (LINQ), SQL/T-SQL, SQL Server 2005+, JavaScript/AJAX/JASON, HTML, ExJS, JQuery, and JavaScript library. Agile/Scrum methodology, Jira, Rally, Rapid Application Development techniques, knowledge of SAFe Agile Framework and Rational Team Concert (RTC).

Agile PM/Scrum Master

Confidential, Denver, CO

Responsibilities:

• Provided Data Warehouse Program management and Project planning, Project Management at Confidential (Dental Data Warehouse billing application) and on Debit side and Fraud Prevention data warehouse at MasterCard.
• Created the architecture briefing in hardware, software, security, COTS/GOTS interoperable and configuration management data warehouse solution with multiple scenarios for the client on the GTN21 program, used the best of the brood, cutting edge, robust, and scalable technology that can be used in future.
• Coordinated and facilitated Scrum meetings such as, daily standup, sprint planning, release planning, and sprint retrospectives.
• Coordinated functions pertaining to defects arising from code scans performed by an internal security. Department.
• Served as general contractor on multiple projects across multiple platforms and subcontracts within the Information Technology organization and outside vendors for technology and service support required to meet system needs.
• Scheduled and facilitated typical agile ceremonies: e.g., daily standup, weekly sprint initiation, team retrospectives etc.
• Responsible for the design, construction, testing, implementation and second-tier support of custom-built and composite applications.
• Oversaw a portfolio of applications, software components, and their associated development, application integration tools and release.
• Directed the associated teams, application management processes and methodologies to access, develop or maintain these software assets.
• Acted as the key gatekeeper for work entering the agile engineering silo, forming all product requests in terms of intake, prioritization, and planning.
• Responsible for all associated relations functions for department staff including hiring, terminating, performance management, development and training.
• Created & reported on weekly sprint plans.
• Excellent analytical and problem solving skills.
• Supported CIO to strategize, manage, integrate and coordinate overall IT direction and strategies that support and compliment business strategies and objectives.
• Owned tracking of production release process efficacy.
• Identified and coordinate dependencies with external teams.
• Removed any obstacles blocking or slowing down the teams.
• Prioritized tasks efficiently with high level of attention to detail.
• Owned & updated documentation describing the agile process.
• Responsible for the team’s adoption of Scrum and practice of it.
• Drove clarity of purpose and goals for release and sprint planning.
• Formulated the company business system architecture plans, assessed cost and feasibility of system requests and ensuring the plan supports both strategic and near-term needs.
• Provided visibility to team status and issues to senior management.
• Quickly established credibility and rapport with technical team members.
• Coordinated and scheduled the execution of deliverables across multiple teams.
• Mentored team members on agile software development principles and practices.
• Promoted a collaborative team environment that fostered creativity and innovation.
• Ensured Scrum Framework was followed including required meetings and artifacts.
• Assisted the Search engineering Manager with other recurring or administrative tasks.
• Partnered with internal customers, colleagues, and other stakeholders to identify users' information requirements and seeks opportunities to build systems based on new computing architectures such as client/server, intranet and web in order to improve business processes and support critical business strategies.
• Owned & refined the process to collect high-level estimates to feed into strategic planning.
• Used inspect and adapted with team to constantly improve performance and responsiveness.
• Managed work breakdown, execution, and communication for strategic or cross-team projects.
• Tracked all work occurring in the engineering silo, both for work in intake and work in development.
• Collaborated with customers, vendors, industry consultants, and management to define service levels.
• Managed, coached and directed Application Development Managers and Application Development teams.
• Managed sprint milestones and drove resolution for responsibilities owned by developers, testers, and BAs.

Job Technologies: MS Office, Security Infrastructure (PKI, VPN), XML Message oriented middle ware and EAI enterprise application integration, Java (J2EE, EJB), UML (Rational Rose) Web Logic, HTML, Internet protocols (TCP/IP, SMTP), CRM, Teradata Warehouse V2R5 RDBMS, RAS, SAN, IBM Legacy System, Oracle Database and applying Oracle Rational Database principals.

Program, Project Manager

Confidential, O’Fallon, IL

Responsibilities:

• Reduced overall Operating expenses by over $1Million P/A.
• Worked as a Functional PM, managed the timeframe of projects.
• Significantly improved overall Customer Satisfaction rates as measured by reductions in Trouble Tickets and Service Quality surveys.
• Lead USPS Mail Operation and Finance Portfolios for contract employees, made sure all the projects are ready in-terms of procurement, remediation, and integration testing, CM, QA, SAN and created Data Marts through Erwin for Data Warehousing.
• Initiated a Unix/Oracle based mail tracking application initiative that acted as the focal point for subsequent enhancements that included full real-time integration into the internal Global Settlement and Claims & Adjustments process, ETL Based interfaces into numerous external Claims & Adjustments systems, Intranet based electronic delivery of Global Financial Settlement Reporting and Global Business access to parameter driven and customizable real-time MIS Reporting.
• Delivered mail tracking application, and a data warehouse capable of supporting analysis for Sales, Marketing, Finished Goods Inventory, Market Development Funds, Customer P&L, and Production Planning.
• Generated over $500K P/A in additional income through better Cash Management capabilities.

Consultant, Core Technology

Confidential, St. Louis, MO

Responsibilities:

• Improved the accuracy and reliability of complex Customer Billing leading to more timely Customer remittances.
• Managed over 20 large projects at client locations throughout the mid-west region with responsibility for all technical decisions, fostering client relationships and directed the efforts of the on-site Tapestry consultant teams.
• Built an initial project plan, estimated work effort, gathered business requirements and designed a technical architecture, risk management, issue management, tool selection, dimensional modeling, and built a metadata strategy.
• Lead the on-going training and education of consultants through innovative use of various training methods including technical workshops, round-table discussions, boot camps and formal classes.
• At Hallmark through a consolidated architecture that included Database, Sy-Base Triggers and MQ-Series components, created a fully integrated Operational and ERP/CRM based Product/Service delivery infrastructure that Reduced Operating expenses by over $600K P/A and decreased Customer Billing cycles by 3 weeks.

Project Manager, Senior Consultant

Confidential, St. Louis, MO

Responsibilities:

• Implemented and supported databases for Hallmark retail stores.
• Created application for Oracle Corporation to qualify potential clients for business.
• Lead Application analysis, design and development of Oracle Forms 4.5 and Reports 2.5.
• Programmed Trucking applications and provided performance tuning of the Oracledatabase.
• Performed review of various sub-projects to determine the overall project status and made recommendations.
• Trained client site managers on project planning and control, risk management, status reporting, issue management, estimating and change management. As a team leader, installed and maintained the databases.
• Lead reviews, meetings, and briefings, ensured adherence to configuration management procedures, CM and QA.
• Primary technical system architect, provided application support and development of data models for the Information Technology Department of the Energy Group’s Power Division.
• Lead procurement's business processes including Supplier Management, Supplier Sourcing, Contract development and maintenance, electronic catalogs, transaction processing and payments, including those settled via P-Card, data reporting and analysis and Data Warehousing project, disaster recovery for New York State Electric and Gas (NYSEG) in merging the sub-gas companies databases 6 Tera Bytes.