Offshore Transition Manager Resume Fairfax, VA - Hire IT People

SUMMARY

“Can - do”, business focused Project and Delivery Manager with over 20 years of experience as teh driving force behind teh execution of a broad range of projects, strategies, and client engagements. Proven history of building a strong relationship of trust with sponsor(s), senior management, various boards, steering committees, others in project management, and project teams to guide efforts toward achieving intended business results by business critical dates.
Experienced in PMBOK based waterfall and agile-like software development and implementation methodologies choosing teh methodology that is appropriate to each project. Solid record of managing cross-functional and cross-cultural teams to deliver quality deliverables that meet business objectives.

AREAS OF EXPERTISE INCLUDE

PROFESSIONAL EXPERIENCE

Confidential, Fairfax, VA

Offshore Transition Manager

Responsibilities:

Provided capital reporting for teh project measuring actual budget and margin against agreed plan for multiple projects in teh overall program.
Participated in teh contract negotiations and negotiated teh agreement of both client and delivery team management of teh KPIs and SLAs to meet delivery and quality standards that supported teh Bank’s business strategy of repositioning development work of CGI marketed applications to CGI.
Planned, organized, monitored and oversaw teh provision of onsite and offshore project teams to support teh CACS and ACAPS applications. Teh team was set up in three months and entered steady state within three further months.
Implemented project management processes to manage a team of 30 staff across multiple long term and short term assignments.
Managed a cross-functional team of multiple internal and external vendors to set up teh technical and physical infrastructure and processes enabling teh provision of remote delivery within teh agreed project and satisfying 2 external client compliance and security audits.

Project Manager

Confidential

Responsibilities:

Provided capital reporting for teh project measuring actual budget and margin against agreed plan.
Project used both Waterfall and Agile-like SDLC’s to deliver project and enhancements to time and budget managing multiple change control items in teh process.

Confidential

Project and Delivery Manager

Responsibilities:

Provided capital reporting for teh project measuring actual budget and margin against agreed plan for multiple projects.
Managed service delivery across three interlinked but separate technology platforms.
Completed over 100 small, medium and large projects. These included new, enhancements and infrastructure projects that included third party planning tools utilizing Waterfall, Agile-like and ITIL-like processes.
Through an open, honest and “can-do” approach gained a position of trust with multiple key contacts on teh Alcoa account.
Met FDA software development standards for a remote medication monitoring service allowing teh service to be commercialized by teh client.
Completed 3 application and 4 software version implementations in 12 months with no quality errors contributing to teh project meeting cost targets.
Assigned staff to projects, recruited and in-processed new staff, developed and delivered unit management forecast demand reports. Analyzed skill profiles against demand to identify gaps in skill areas, developed training processes, and recruited appropriate personnel.
Developed and implemented a re-training schedule to meet a demand for web-based skills.

Quality / Process Consultant

Confidential

Responsibilities:

Published an internal white paper describing teh process to manage work packages assigned to remote delivery teams.
Delivered a project portfolio management process, allowing First Union Bank project office to maximize teh value of teh bank’s development workload by winnowing out low business value projects.