Program Manager Resume Profile
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PROFESSIONAL OBJECTIVE:
To obtain a direct hire or contract Senior Management position within a progressive organization.
SUMMARY OF QUALIFICATIONS:
- 26 years experience in Management, Program Project Management, Issue Resolution and Team Motivating with Fortune 100 Companies Mortgage, Insurance, Banking, Telecommunication, Transportation, Manufacturing, Education and Governmental Agencies Department of Air Force, Army. Navy and Homeland Security . Active Public Trust Clearance USCIS 6c . Previously held a Top Secret Clearance
- Experience in implementing structured approaches in large organizations. Knowledge of Project Management, Structured Analysis Design, Testing, Coding, Implementation and Business Process Redesign techniques. Strengths include planning and implementing large complex projects and budget and risk management.
- Skilled in PM methodologies including PMBOK, RAD, Method 1, Navigator System Series, IE, RUP and Agile.
- Skilled in various tools including Project Management Microsoft Project and Open Workbench, Primavera/Teamplay , Repository and Warehouse Management Systems, Testing, CASE and Microsoft's Word, Excel, Access Powerpoint , Lotus 123, WordPro, Notes, Freelance , ClearQuest/ClearCase and Peoplesoft.
- Certified ISO 9001:2000 Lead Auditor. Superior organizational and interpersonal communicative skills. Experience in vendor/subcontractor management and managing offshore resources. Managed resources in a matrix organization. Hired/terminated staff and conducted performance reviews.
- Knowledge of Requirements Visualization processes and experience with the tool IRise.
- Technical: Mainframe, DB2, COBOL, JCL, Client Server, UNIX, e-business, Web development, AS400, SQL Server, Java, J2EE, Websphere Solaris, Oracle, Teradata and Microsoft .NET, SQL Server and Sharepoint. Process: PMI, ISO 9001:2000, SEI CMM, Six Sigma and Sarbanes Oxley SOX compliance. Extensive knowledge of Clarity.
PROFESSIONAL EXPERIENCE:
Confidential
Present VISUALIZATION PROGRAM MANAGER
- Assist with managing the Requirements for the TECS Modernization program. The TECS Modernization program consists of seven 7 major releases and is a joint program investment managed by Customs and Border Protection CPB and ICE.
- Assist with managing the requirements for modernization of the existing case management solution for investigations as well as TECS components which are unique to the ICE mission.
- Work with the ICE team to define requirements that impacts the following organizations: CBP, ICE, TSA, CIS, Coast Guard and Secret Service. Federal agencies that use and /or exchange data with TECS include the Department of Stated, Justice, Agriculture, Commerce, Transportation, Treasury, Labor, Defense, Health and Human Services and Interior, Intelligence agencies and the Federal Reserve Board.
- Worked with the Business Stakeholders and the Project Management Office.
- Assist with developing the requirements for approximately 70 interfaces.
- Develop and report status on a weekly basis to the client.
- Assisted the Requisite Pro lead with developing presentations for the client to assist them with understanding Requirements Management.
- Provide QA reviews for the deliverables that were presented to the client.
PROFESSIONAL EXPERIENCE continued
Confidential
MANAGER PROGRAM MANAGER
- Manager of PMO team that consist of Prime and Subcontractors. Worked daily with DHS ICE IT and Business teams within the Federal Protective Services FPS and Student Visitors Exchange Program SEVP programs.
- Received Public Trust Security Clearance.
- Developed financial reporting standards for the Branch for the eight 8 applications that exceed 125 million.
- Developed the FY 2012 OMB-300 for the SEVIS program.
- Adhered to the DHS Software Lifecycle Methodology SLM and DHS AD-102 acquisition management processes,
- Completed alternative analysis comparing three options. Analysis included pros, cons, cost, timeline and assumptions. Assisted with managing the pre-proposal conference for ten vendors to support the Computer Aided Dispatch Information System CADIS . Managed the proposal review.
- Contract ended on 7/31/10 due to funding.
Confidential
SENIOR IT/PROGRAM MANAGER CONTRACT
- Managed teams for five projects to support a 25 billion Dept of Education contract. One of the projects was developed to support 80 of the business to service 4.5 million loans on behalf of the government.
- Extensive knowledge of Clarity for project management to report status, track issues, risk and changes.
- Teams included analysts, on/off shore developers, architects, system testers and Users up to 50 people. Served as the focal point for issue and change management and communication with the 23 Users of CLASS loan servicing .
- Mentor and coach six Project Managers on the development lifecycle and how to manage critical projects.
- Hired to manage a 120 million dollar deal with Ginnie Mae. Originally it was expected that GMRI was going to prime the effort, and have six subcontractors, did not develop a proposal response. GMRI decided not to bid, due to the change in scope documented in the RFP.
- Instrumental in assisting GMRI receive ISO 9001:2000 certification in Jan 06. Preparing for CMMI Level 2.
- Managed 5 Microsoft Sharepoint .NET applications. 4 Department of Education projects and MCI project
- Contract - Proposal Manager for Department of Education 20 million dollar incumbent Web development proposal.
Confidential
SENIOR IT/PROGRAM MANAGER CONTRACT
- Managed three major projects for the 2004 Close Process Improvements CPI effort for the Investment and Capital Markets ICM core business area. The 2004 CPI project, the 1 2004 corporate initiative, was budgeted for 20 million to complete. CPI focused on reengineering the processes and accounting to reflect new policies and efficiencies and implementing controlled and repeatable processes. Adhered to SOX audit standards. Developed interface with Peoplesoft General Ledger module. Trained the team on facilitating JAD Sessions for large programs.
- Automated the manual 2003 FAS140 process in 2004. Delivered FAS140 ahead of schedule or on time for three quarters. Served as the backup PM for four other projects within ICM.
- Followed the Freddie Mac standard development methodology, RUP based. Managed resources from various organizations included technical leads, developers, architects, business teams, technical writers and testers .
- Project Manager for Phase 1 of the Fannie Mae FNMA CORE project for the business. The 1.5 million CORE project involves four major business areas. The Mortgage business areas that were impacted were Default, Loan Delivery, Investor Reporting and Document Custody. The project includes four phases, but due to FNMA budgeting the project is delayed until 3rd Qtr 04. Mentored other Project Managers with developing executive presentations.
- Acted as the Requirements Manager for the Collection Realignment Program. The Collection program is 8 million and includes eight sub projects. The project involves reengineering how Chase Home Finance performs collections integrated with all of the legacy systems, the IVR, the PBX, and implementing a Collection software package. Due to funding and project prioritization, the project was delayed until 2 Qtr 04.