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Program Manager Resume Profile

Professional Summary

  • 15 Years of IT experience encompassing a wide range of skill set, roles and industry verticals.
  • 8 years of Program/Project Management experience in Retail, Insurance, Financial sectors, handled simple to complex programs for the Clients like Walmart Bentonville AR , Macys Atlanta GA , Nationwide Insurance Dublin OH , TIAA-CREF Charlotte NC , NY DOL
  • Experience in SLA management, Governance, Metrics Management, Stakeholder Management, Contract Management, and Transition Management.
  • Played different roles BI Program Manager, Service Delivery Manager, Delivery Manager, Project Manager, Technical Project Manager, Technical Solution Manager, Technical Lead, Lead Developer, Senior Developer, and Systems Analyst.
  • Managed projects/programs ranging from 2M to 15M Multi-year contract
  • Successful track record in Project management spectrums like Demand Management, Staffing Management, Financial Management, Stake Holder Management, Project planning Tracking, Release Management.
  • Experience in Project management methods tools like WWPMM, SCRUM, Microsoft Project, Clarity, Openworkbench, and Rational Portfolio Manager RPM .
  • Experience in leading and managing teams of size 50 or more .
  • Good experience in managing projects in Domains like Retail, Automotive, Insurance, Manufacturing, Banking Finance industries, Public Sector.
  • Experience in using Agile, Modified Waterfall, Nationwide's ESDM Enterprise Solution Delivery Methodology , Rational Unified Process RUP .
  • Experience in Agile Project Management using JIRA, Sprint methodologies.
  • Experience in SOA Modernization and using SOA Tools/Technologies like WID 6.2, Websphere Process Server, BPEL, Workflow Systems, and Business Process Management BPM .
  • Design Development of Services, Integration of Services on WID which includes design WSDLs and hosting the WSDLs for consumption.
  • Good Experience in using IBM Rational suite Rational Requisite Pro for Requirement Management, ClearQuest, Clearcase .
  • Good experience in using Configuration management tools like Clear Case, CVS, PVCS, CSS..
  • Good experience in using the Design/Development tools like Rational Software Architect for Domain Modeling, Service Modeling, Component Modeling, RAD 7.x, Eclipse 3.X, Rational Rose.
  • Design and development of many Enterprise applications using Java/ J2EE technologies and many MVC frameworks on Websphere Application Server, Weblogic Server

Technical Skills

PM Methods Tools

WWWPM, SCRUM, RPM Rational Portfolio Manager , Microsoft Project Plan MPP , Document Tracker, Clarity Tool, HP Quality Center


Agile, Modified Waterfall, ESDM Enterprise Solution Delivery Methodology , Release Management using Parallel Development Nationwide

Agile PM Tools

JIRA, Sprint Backlog



SOA, SOA Tools

SOA Modernization, WID 6.2, BPEL, Workflow Management

Configuration Management

Rational Clearcase5, CVS, PVCS, VSS


Oracle 9i, MySQL, IBM DB2

Development Tools

RSA 7.X, RAD 7.X, Eclipse 3.2

App Servers/EAI /Middleware

WebSphere 7.X, WebSphere Process Server WPS , TIBCO

Programming Languages

PL/SQL, Core Java, C

Operating Systems

Windows 2000/NT/XP, Linux/Unix

Web Technologies

EJB 2.0, Java Servlets, JSP, JDBC, JNDI, XML


Spring, Hibernate, Apache Struts, EAD4j IBM Proprietary , CAF AIG Proprietary , Zkoss, V3 architecture eBay Proprietary and

Fusion Volvo Proprietary , Junit

BI Data Integration Tools

Knowledge of OBIEE, SSRS, Oracle Golden Gate, ETL Data stage

Professional Experience


Program Manager/ Delivery Manager

  • Manage staff resources and build effective relationships with client teams to deliver services and solutions to support the client organization.
  • As Program Manager
  • My experience includes
  • Manage the client relationship, delivery of the Services in BIDI project Next Gen ETL work and ensure SLA is met in all the individual portfolios EDW/RMW and OBIEE space.
  • Lead and Manage in process management, service request management, metrics management and quality inspection of development work products, participation in and documentation of lessons learned reviews
  • Management and execution of the governance model including the governance of Financials.
  • Status reporting Participate in planning meetings to validate plans based on current status and issues. Monitor development status

List of Programs/Projects


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