SUMMARY:

• PMP certified IT project manager with strong leadership, organizational and interpersonal skills.
• 7+ years in Project Management experience with 12+ Years of IT experience.
• Successful track record in leading complex implementation, IT application operations & migration projects with exposure in project scoping, planning, estimation, execution and implementation.
• Successfully implemented complex IT projects in initiation, design, build, Testing & deploy phases.
• Monitored and controlled scope, quality and excution activities. Coordinated disaster recovery testing, performance testing, application testing in SIT & UAT in multiple business IT teams.
• Strong SAP functional knowledge in Production planning, BW - BI, SRM, MM. Exposure in SAP SD, FI, Security, ABAP,portal modules.
• Strength in management of client’s ERP applications with support model consist of multiple teams like Hosting, infrastructure teams and different legacy systems supported by vendors.
• Managed successfully Onsite - offshore IT support model with team size up to 50.
• Strong knowledge in IT project management process based on ITIL support platform mainly in Incident Management, Change Management &, Problem management in global environment.
• Exposure in IT application project estimation, development of IT support proposals for IT development and support projects.
• Contributed to SOX audits for the clients ERP applications. Exposure in SOX process deployment for client’s IT processes.

SKILL:

IT Project Management: Project Life Cycle Management, Migration, Upgrade & Implementation projects, Operation Management.Risk Analysis & Mitigation, Strategic Planning, Client relations

SAP Production Planning, SRM, BW: BI,Solution Mannger, MS Project, Clarity, ITSM, ITIL Framework

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Managed the complex IT project to implement financial application in .Net & MS SQL technology .
• Managed the project for scope, quality and cost.
• Supported in defining project RASI, Tasks, Milestones, Build Estimates and end to end plan.
• Coordinated the requirement meeting between vendor, Internal project teams and business teams.
• Developed the technical project plan.
• Controlled the technical teams and their deliverables for design and build phases.
• Conducted the technical review meetings and requirement sign off sessions with technical & business teams.
• Managed project execution follow up with technology Teams, Business & Testing teams.
• Successful conducted disaster recovery testing, performance testing of application, SIT, UAT Testing by coordinating with IT teams, Testing teams and business work streams.
• Project reporting in Clarity Tool for risk -issue updates, weekly status & financial planning and resource efforts reporting.
• Responsible for conducting the Project phase Tollgate meetings and approval follow up.
• Conducted security scan testing and remediation of vulnerabilities.
• Successfully delivered Go live Implementation cutover plan, production readiness review meetings, production cutover activities preparation and follow up with stakeholders.
• Ensured all project tasks are accomplished in smooth and timely manner with adherence to audit requirementrs.

Confidential

Project Manager

Responsibilities:

• Successfully supported SAP data centre Migration from HP Unix to AI servers for 4 major SAP applications in different geography regions with scope of SAP ECC, Portal, BW, SRM,SAP ITS systems with Dev, quality and productions lansscapes.
• Managed the Project Plan for Application Migration.
• Controlled the project risk identification & mitigation.
• Resolved proactively the open issues during project execution and during Go live duraion.
• Worked on risk identification & mitigation plan.
• Coordinated the project support teams in multiple regions in Mexico, India & North America in Basis, Application
• Hosting & various Interface support teams during Testing & Go live of project.
• Coordinated the cut over activities & Go live activities between Migration team & various vendor support teams related to SAP application.
• Published the Project plan, project communication to stakeholders & reporting the project progress.
• Managed the communication plan and reporting.

Confidential

Project Manager

Responsibilities:

• Accountable for the support of SAP application instances of GM in the North America Region with SAP FICO, Portal, BW, SD,MM, PM,GRC,PI, MDM,SRM modules.
• Directed the offshore and onsite PMs and project support teams to meet the project deliverables and the client SLA metrics.
• Managed the stakeholders relationships along with various client teams in the region.
• Single point of contact for SAP Application in region for SAP support activities at client location.
• Actively participated in all SAP development project implementation phases to support and coordinate the required stakeholders support and bring the required knowledge base together to deliver the project.
• Represented the SAP sustain teams during various implementations, SOX audits and Yearly support upgrade projects.
• Responsible for arranging the meetings & coordinating the stakeholders of projects work to meet the delivery timelines, to handover the support project work between teams, knowledge transfer, building knowledge base. Ensured the compliance of the client process and policies as SOX controls and IT process standards.
• Managed estimations and staffing model for SAP development & sustain projects. Managed integration between multiple Support vendors (HP, IBM, and TCS).
• Managed Risk mitigation of development & sustain project . Successfully handled the resources in multiple geographic location in onsite & offshore model. Involved in development of staffing model for sustain operation support team and IT development project teams.

Confidential

Project Manager

Responsibilities:

• Primary Client Interface from Best shore location for client's SAP application support project with scope of SAP FI,MM,SD,Security,PM, Portal, ABAP & BW modules.
• Executed the HP GM Service Management processes.
• Escalation point for the Incident/Problem Management Team for issues regarding their system.
• Participated in Operation Meetings, & weekly Meetings with clients to plan the daily open incidents & weekly change records in SAP applications and SAP Maintenance support activities.
• Supported yearly client SOX audits from SAP application supplier end for Europe & North America application with compliance to SOX control procedures. Managed the System Transition/Training Plans.
• Managed the small development project planning, development, execution and implementations along with sustain support management. Manage the team work schedules, work loads and team deliverables.
• Owned the performance improvement plans associated with the Application Production Environment.
• Manage ADRP Plan, Support in system archiving and system Monitoring process.
• Facilitated team meetings as needed for support of the application.
• Reviewed issues and risk management issues.
• Ensured meeting minutes are created from all meetings facilitated by the Application Owner.

Confidential

SAP Sustain Lead & Development project manager

Responsibilities:

• Managed sustain support activities in Incident resolutions, SAP production support tickets, and Minor enhancements.
• Gather and validate business requirements for minor system enhancements.
• Release changes presented in Global CAB meetings on weekly basis.
• Managed deliverables & activities related to Change management, Incident management, Problem management processes of client.
• Managed the project support within agreed SLA. ITSR project Manager from EDS side & responsible for delivering GM SDP-21 deliverables.
• Involved in GM ITSR projects effort estimation, project plan preparation.
• Manage the code reviews and quality of deliverables.
• Manage the team developments and conduct the team performance reviews.
• Coordination among all stake holders and ensure technical integration. Involved in RFP preparation & SOW development.

Confidential

SAP Functional consultant

Responsibilities:

• Involved in As-Is business process along with process flow chart & design the To-Be business process (BBP).
• Customizing R/3 as per BBP requirements, development of test scenarios & Integration testing.
• Worked on the discrete manufacturing production planning process mapping.
• Developed Functional design documents. Involved in Unit testing and production planning scenario testing.
• Supported business process study along with process flow charts & SAP system process scenario testing.
• Involved in Risk control identification. Risk control matrix development & risk remediation.
• SAP application testing related to design, production, quality, plant maintenance area.
• Involved in project documentation creation to develop the process flow charts, process flow in logistics areas.

Confidential

SAP Testing Lead

Responsibilities:

• Involved in Abap development support & integration testing.
• Managed manual Testing related to Equipment functionality (IE01) and plant maintenance order (IW31).
• Involve in Positive & Negative testing of ABAP enhancements.
• Supported Testing & debugging, preparation of Test Plans and Defect Logs & Unit Testing.

Confidential

Onsite SAP Functional Consultant

Responsibilities:

• Involved in Interface development, construction & testing support.
• Involved in integration & UAT with testing tools Test director.
• Successfully supported defect resolution related to Custom reports for Scheduling and Levelling process in Delphi scenario.
• Managed the development and changes in the programs for creation of planned orders,
• Creation of Purchase side delivery schedules.
• Successfuly supported the SAP PP module Level 2 Activities and handled problem analysis, resolutions and required development for SAP PP repetitive manufacturing scenario.
• Supported Project “Freedom” in development, data Migration and configuration, testing of Inbound and Outbound Demand Interfaces areas.