PROFESSIONAL SUMMARY:

• Successful Project/Program Manager with 14+ years of experience in IT, Finance and Telecom industry.
• In leadership role for 8 years, managing international and diverse teams.
• Delivered Software Development/Deployment, OS/Infrastructure Upgrades, Data Center Migration projects.
• Track record of quickly earning credibility through knowledge and ability to influence.
• Strong organizational and relationship building qualities.
• Experience in process establishment, improvement and implementation.
• Excellent interpersonal, written and verbal communication skills.
• Technology background with problem solving skills with analytical approach.
• Management of high visibility projects and known for 'getting the job done'.

PROFESSIONAL SKILLS:

Management/Leadership: Mentoring, Coaching, Decision Making, Prioritization, Influencing, Convincing, Team Building, Relationship Building, Conflict Resolution, Cost, Resource& Time Management, Organizational Skills, Analytical, Detailed Orientated, Risk Mitigation, Problem Solving, Easily Approachable.

Technical: Agile, Scrum, Sprint, KanBan, JIRA, Confluence, SDLC, PLC,ITIL Change/Release/Configuration/Asset management, MS Project/Visio/PowerPoint/Excel, Clarity, Virtual Servers, Solaris, Windows, Cisco, Nexus, Juniper, Traffic Engineering, HP blades, IBM, Dell servers, Storage, Network Diagrams, Runbooks, Sharepoint, Ops - manuals, Project Plans, Work Instructions, Migration Plans

PROFESSIONAL EXPERIENCE

Confidential

Enterprise Program Manager

Responsibilities:

• Ran SuSE Linux to Redhat Linux upgrade program. That involved upgrading middleware platform from JBOSS to tcServer or Springboot, AMX2 to AMX3 or Business Works where appropriate.
• Handled high priority, multimillion dollar program comprising of 180 applications, 8,000 servers and involving 300+ resources.
• It involved technical redesign and code rewrite in many cases, which included critical core trading path applications.
• Hired around 30+ resources for various teams.
• Championed setting up PMO as a result of re-org, established processes and workflows for functioning of PMO.
• Completed SQL Upgrade program which virtualized SQL FARM and migrated all SQL variants to SQL2012/Win2012.
• This involved around 300 database migrations affecting various applications.
• Migrations and Go Live complexities and change management were also managed under these programs
• Budget management of approx. 10M per year
• Creation of metrics to measure velocity, progress, resources and budget
• Monthly progress presentations to MD and Executive management about velocity of progress and impediments
• Tracking resource allocation vs demand forecast and recruit or get professional services accordingly
• Developed dynamic reports in confluence for different levels of management
• Forecast and secure budget for vendor extended support. And be the part of new contract agreement with the vendors
• Management of simultaneous competing priorities
• Running daily, weekly, monthly meetings with individual teams, Directors and senior leadership team
• Ensuring that appreciation awards and credits are awarded to individuals with major contributions
• Escalation of issues, impediments and roadblocks to highest level, as soon as found

Confidential

Global Project Manager

Responsibilities:

• Saved 10’s of Millions of dollars by completing 12+ data center closure projects and migration of services to alternate sites by cutting real estate, power, space & communication costs.
• Delivered unified network comprising of 5000+ servers and switches which will allow consolidation of 3 global market data networks. This resulted in major cost savings worth of 10’s of millions of dollars.
• Successfully ranIDN capacity expansion program and completed several software development and infrastructure upgradeprojects, which always kept the network capacity above market peak.
• Completed technology refresh projects that kept market data business growing and producing revenues.
• Created simplified operational acceptance processfor project release management.
• Managing 11 direct reports globally including contractors.
• Monthly progress presentations senior management.
• Formulate project plans, schedules &work break down structures.
• Creation of runbooks, network diagrams, support documents, migration and implementation guides.
• Handling migrations, cutovers to the LIVE environment.
• Follow ITIL for entire project life (Change, Release, Asset, Change, Configuration, and Incident Management).
• Managed ISO audits with internal and external auditors resulting in ISO 19001 / 27001 certification.
• Hands on experience with building HP chassis, blade servers (Windows, Solaris), software deployment using TPM, GMI enrollment, and performing operational acceptance testing (OAT) while working as implementation lead.

Confidential

Project Manager/IP Core Network Lead

Responsibilities:

• Technical involvement in redesign of network
• Managed, organized and straightened procurement, data center power, space and infrastructure planning.
• Creation of runbooks, network diagrams using MS Visio for operational use.
• Working with support and operations teams to migrate the clients over to the new network
• Training operational desks and network monitoring centers

Confidential

Asst. Manager Network Operations

Responsibilities

• Lead the team to carry out operation ofVOIP network.
• Carried out network analysis through ASR, CFR reports and proactively identified issues and fixed them.
• Setting up of SOPs for NOC and O&M Centers to carry out hourly, daily, weekly and monthly tasks and reports
• Definition of business requirement for team of developers who will customize the product for client use.
• Conducting meetings with clients to clearly identify their needs.
• Understood the programmers world and defined very realistic timelines and achieved client satisfaction