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It Project Manager Resume

3.00 Rating

New, JerseY

SUMMARY

  • A knowledgeable Project Manager equipped to successfully direct multiple project and manage priorities using MS Project - WBS to plan, execute, and complete projects within budget, on time, and fulfilling all project scope.
  • Confidential to work as a Project Manager / Business Analyst with MBA and MPM degree. Proficient in MS Project (WBS), Project Budget, Project Plan, Paperwork, Word, and Excel with strong interpersonal and communication skills.
  • Quickly develop good working relationships with business sponsors, vendors, stakeholders, business partners, and technical staffs. Have strong documentation skills.

PROFESSIONAL EXPERIENCE

IT PROJECT Manager

Confidential, New Jersey

Responsibilities:

  • Manage all IT projects and programs (OS migration from XP to Win. 7, Email & Calendar migration etc.) and consistently communicate status report and progress on weekly and monthly bases.
  • Responsible for drafting the definition and closure of project requirements, project plans, project schedules, and resources needed using MS Project WBS.
  • Daily create and maintain users and devices in Active Directory and Exchange Console.
  • Categorize users and computers in the correct Organization Unit in Active Directory.
  • Endeavor to make provided changes transparent to teachers and other end user staffs.
  • Use MS Project, Pivot table and Google docs to plan and track tasks, schedules, resources, and risk.
  • Manage Windows 7 refresh / deployment across both desktop and laptop platforms using KACE.
  • Effectively manage multiple project assignments and priorities.
  • Coordinate and communicate project plans with vendor and IT team members.
  • Use MS Project & Google docs to update and share project plans with team members.
  • Ensure that project deliverables are achieved according to task estimate.
  • Develop and maintain schedule as required then submit to Project Manager for review.
  • Provide detailed status reports on daily / weekly basis and as required.
  • Responsible for tracking project result / capturing and resolving risk before they occur.
  • Attend project meetings as required.
  • Develop contingency plans for alternative and backup resources.
  • Orchestrate IT support for personnel Confidential the elementary and high school.
  • Managed Smartboard Project for two elementary schools.
  • Coordinate vendors during the execution of summer projects.
  • Troubleshoot and resolve over a thousand tickets annually using TCC ticketing system.
  • Manage mobile devices such as Ipad, Smart-Tables, Smart-Phones and Mobile Smartboards.
  • Contact Vendors for replacement of parts on broken devices as well as troubleshooting problems.
  • Support all application programs used by NBBOE staff and students.
  • Maintain the Network server, print servers, DHCP server, and File Server as well.

School project (Senior Project)

Confidential, Edison, Nj

Responsibilities:

  • Led a senior course project to design and launch a website for a new church featuring online financial contributions through PayPal.
  • Successfully mentor team members using PLC approach from initiation, planning, executing, monitoring and closure of the project as well as scheduled meetings and created agendas.
  • Used MS Project to create and maintain the project WBS so as to decompose the major deliverables of the project to a smaller and more manageable work packages.

IT Desktop Support Technician

Confidential, New Jersey

Responsibilities:

  • Transition email and calendar project from Thunderbird and Oracle to MS Outlook email and Calendar on-time, within budget, and with all requirements met to the client’s satisfaction
  • Delivered knowledgeable and qualitative support, including problem resolution, new profile development, and equipment distribution (laptops, keyboards, etc.) using Remedy ticketing system
  • Changed client settings for Exchange Server and IMAP. Fixed PST and OST files.
  • Performed system backups for mapped network and thumb drives.
  • Encrypt computers manually. Trained end users on VPN connections. Imaged new computers
  • Assigned specifically to work with Vice-Presidents and executives so as to ensure that their IT issues are resolved professionally and on time.

CREDIT INVESTIGATOR / DISCOUNTER

Confidential, NJ

Responsibilities:

  • Run customer’s credit and investigate credit documents provided.
  • Verify customer’s employment and pay rate.
  • Create, print, and modify customer’s loan contract.
  • Determine if customer needs a co-buyer and or more down-payment for car loan approval.
  • Approve and decline individual and commercial car loan.

IT premises desktop Technician

Confidential, Atlanta, GA

Responsibilities:

  • Built desktop computers from scratch from placing the motherboard into the chassis and connecting the hard-drives, power-supply etc., to installing the OS, drivers, and printers.
  • Resolved computer, smart-phones, and printer related problems logged into the ticketing system.
  • Use IIS for security, performance, configuration and remote administration.
  • Setup and configure mobile devices such as Confidential &T palm phones.

TECHNICAL SKILLS

MS Project - Work Breakdown Structure (WBS), Active Directory, Exchange Console, MS Office 2000, 2003, 2007, 2010, Word, Excel, PowerPoint, Outlook. TCP/IP, Routers / Switches, LAN/WAN, Windows Operating Systems (95, 98, 2000, XP, Vista, Windows 7 and 8)

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