SUMMARY

• IT Experience
• 17 years of experience in Program Management
• 10 years in USA
• Roles
• Program Manager
• Sr. Project Manager
• Scrum Master
• Release Manager
• Change Management Consultant
• Domain experience eCommerce - Retail (Dotcom, Mobile Web and Apps - iOS / Android)
• Banking, Finance, Insurance
• Pharma
• Networking
• Worked on IT projects that follow SDLC / Agile framework - Scrum
• Worked on IT projects that support PMO processes
• Projects covering application development, web based development for desktop, tablets, & mobile apps (iOS / Android), Business Intelligence, Packaged implementation (SFDC, ERP, MDM), Data Warehousing & Migration, COTS implementation, Business Process Reengineering, SaaS implementation, Infrastructure support

TOOLS: Project Management: MS Project, Seavus Project Viewer, Project Libre

Agile: Confidential Agile Manager, JIRA

Project Tracking: Clarity, Daptiv, Confidential PPM, Spear

Others: Share Point, Confluence, MS Visio

WORK EXPERIENCE:

Confidential, San Francisco, CA

Program Manager

Responsibilities:

• Work with PMO, IT leadership and Product leadership to streamline the Enterprise Project Roadmap
• Work on projects from initiation to closure (discovery to deployment)
• Scrum Master for projects that are under development and span multiple sprints
• Work with Product on business requirements, Product Backlog grooming, Creation of user stories, UX wireframes review, LOE s
• Follow the Agile methodology using scrum to execute projects Daily stand up, Sprint planning, Sprint demo & Sprint roll up retrospective
• Plan the capacity of Dev and QA teams during each sprint
• Track project progress using scrum dashboard and burndown chart using JIRA
• Report project status to Sr. leadership on a weekly basis

Confidential

Tools: - MS Project, JIRA, Confluence, MS Visio, Project Libre, Spear VM Ware, Palo Alto, CA (Jan 2014 - Jun 2014)

Program Manager

Responsibilities:

• Deliver Business Intelligence (BI) Reports and Education Analytics Dashboard to Learning Management System (LMS)
• Create MS project plan, deployment plan, release plan for delivering VM Dash reports on Oracle & Green Plum with backend Informatica ETL interface
• Lead a team of onsite leads for OBIEE, ETL, BA and offshore team of developers, testers & production support team
• Coordinate with My Learn Source System, Sales, Marketing, Business for data needs, requirements clarifications, QA, UAT Sign off and training needs

Tools: MS Project, Confidential PPM, Share Point, OBIEE, Informatica, Green Plum, Rally, Tableau

Confidential, San Bruno, CA

Program Manager

Responsibilities:

• Scrum Master for projects that are under development and span multiple sprints
• Work with Product on business requirements, Product Backlog grooming, Creation of user stories, UX wireframes review, LOE s
• Follow the Agile methodology using scrum to execute projects Daily stand up, Sprint planning, Sprint demo & Sprint roll up retrospective
• Plan the capacity of Dev and QA teams during each sprint
• Track project progress using scrum dashboard and burndown chart using JIRA
• Report project status to Sr. leadership on a weekly basis

Tools: - JIRA, Confluence, Share Point

Confidential, Palo Alto, CA

Sr. Project Manager

Responsibilities:

• Prepare the MS Project Plan to migrate Confidential Master Data from MDCP to Informatica MDM as part of two releases under the Orion Program
• Support the development of SFDC enhancements as part of Sales Process Transformation CRP using Scrum framework
• Defined the process to adopt MDM in place of MDCP using DMAIC
• Single point of contact for Project Kick Off, Daily Project Status, Release Planning, Resource Management, Conflict Resolution, Change Management, Communications Management, SIT, UAT & deployment.

Tools: Agile Manager, Clarity, MS Project, MS Visio & MS Office, ALM, BMC ITSM, Rally

Confidential, Islandia, NY

Sr. Project Manager

Responsibilities:

• Lead a team of 5 Project Managers SAP ECC/OTC, SFDC, CPQ, EAI & MDM
• Responsible for Cutover, Deployment, PMO Deliverables, Infrastructure Management, Environments & Interfaces, Go Live & Super Care, Budgets & Staffing Needs
• Redefined the process for CA SFDC and Nimsoft SFDC integration using DMAIC (define, Measure, Analyze, Improve and Control)
• Prepare MDM Migration Project Plan for accounts, sites, partners, contacts. Work closely with MDM team to standardize data, use fuzzy logic mapping, map correct ship to, sold to and bill to with accounts. Generate unmatched accounts file. Validate matched data with DNB. Review data load files prepared for data loads. Work closely with MDM team to load accounts, sites, sites associations, contacts, customers, and partners in SFDC, SAP ECC and MDM. Test the final loaded data and remediate errors.
• Prepare Deployment Plan for Change Set deployment, Database Back Up, Data Extractions, Loads and Conversions, System Unlock, Super Care
• Determine Environment Readiness for CPQ, SAP, SFDC, MDM and EAI to have a successful Go Live
• Define Entry Exit criteria for Integration Testing, Go Live, Deployment and Super Care
• Mitigate risks and issues through daily defect review meetings.

Tools: MS Project, Clarity, Rally

Confidential, King of Prussia, PA

Sr. Project Manager

Responsibilites:

• Lead a team of 4 Project Managers - JDA/Sterling OMS, Webstore, Market Places & Feeds/BI Reports
• Responsible for WBS, Daily Scrum, Infrastructure Management for Webstore & Market Places, Launch Strategy, QA, UAT, Transition Plan and Continuous Integration

Tools: MS Project, Daptiv, GSI Manager, GSI Store Reporting, JIRA and Net Acumen, Java J2EE