PROFESSIONAL SUMMARY:

• Lead Project Manager with a proven track record of delivering multimillion dollar, complex Infrastructure and Software Development Projects on time and within budget.
• Project Management Ideology
• Change Management
• Network Migrations
• Infrastructure Development
• Analysis/Database Management
• Merger & Acquisitions
• Product Deployments
• Facilitator
• Cyber Security
• Contract Administration
• Waterfall/Agile Methodology
• De - conversions/Conversions
• Risk/Cost Control Management
• Strategic Analyst

TECHNICAL SKILLS SUMMARY:

PRISM, PMATT

IT/UP, Lead Tech Dev UP, Agile

BMC Remedy Ticketing System, Active Directory, SAP, Tangoe Command Console, BAS Admin Console

CRM/SalesLook, Citrix Environment, SCCM/WSUS, Storage (SAN & NAS) Oracle ACSLS, Vertices Media Management, IBM Library Manager, Cisco Fabric and Device Manager, x86 Linux server, Data Analysis

MS Office (Word/Excel/PowerPoint/Outlook), Visio, vi Editor, Remedy, Putty, SecureCRT, SLC, My Eclipse

Oracle and IBM Storage Hardware, Cisco and Brocade Switches, PCs, Windows Server, UNIX Server

SQL Server, Informix, MS Access Databases, Windows XP, Windows 7, UNIX Operating Systems

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Lead Software Development Lifecycle Project Manager

Responsibilities:

• Extensive Software Development, utilized PRISM and Rally.
• Confidential & Confidential Information Technical Consultant with extensive areas of expertise in software and network deployments.
• Determines impact of system/software/network changes providing guidance, direction and to stakeholders when deemed appropriate.
• Managed the full software development project/product lifecycle (scope definition, solution analysis, requirements definition, detailed design, configuration and build, testing, implementation and deployment of the desired software/product
• Assessed and documented risks and created corresponding mitigation strategies
• Preformed thorough research and analysis of designs and modifies procedures to solve complex problems
• Ensured milestone deliverables were met by effective resource planning, organizing, prioritizing, and delegating assignments
• Leveraged informal communication channels and established company relationships to weaken and/or eliminate barriers to project success.
• Developed and managed projects schedule status, resources, deliverables, risks and issues, timelines throughout the project within put from the application managers, business partners and project team.
• Managed changes to the project scope, project schedule, and project costs utilizing appropriate mitigation plans with the approval from all stakeholders involved.

Confidential, Atlanta, GA

Lead Project Manager

Responsibilities:

• Lead Software Development Lifecycle Project Manager for the Confidential Program.
• Confidential & Confidential Information Technical Consultant with extensive areas of expertise in software and network deployments
• Determined Clients Work Breakdown Structure (Agile, Waterfall, Blended and/ or LEAN) Architectural, Engineering and Network Requirements
• Determined impact of system/software/network changes providing guidance, direction and to stakeholders when deemed appropriate
• Managed the full software development project/product lifecycle (scope definition, solution analysis, requirements definition, detailed design, configuration and build, testing, implementation and deployment of the desired software/product
• Assessed and documented risks and creating corresponding mitigation strategies
• Preforms thorough research and analysis of designs and modifies procedures to solve complex problems
• Ensured milestone deliverables are met by effective resource planning, organizing, prioritizing, and delegating assignments
• Leveraged informal communication channels and establishes company relationships to weaken and/or eliminate barriers to project success

Confidential, Atlanta, GA

Lead Software Development Lifecycle Project/Program Manager

Responsibilities:

• Lead Software Development Lifecycle Project Manager for the Giga Power Infrastructure Project
• Confidential & Confidential Information Technology Consultant with extensive areas of expertise in software and network deployments
• Determined impact of system/software/network changes providing guidance, direction and to stakeholders when deemed appropriate
• Managed the full software development project/product lifecycle (scope definition, solution analysis, requirements definition, detailed design, configuration and build, testing, implementation and deployment of the desired software/product
• Assessed and documenting risks and created corresponding mitigation strategies
• Preformed thorough research and analysis of designs and modifies procedures to solve complex problems
• Ensured milestone deliverables are met by effective resource planning, organizing, prioritizing, and delegating assignments
• Leveraged informal communication channels and established company relationships to weaken and/or eliminate barriers to project success
• Developed and managed projects schedule status, resources, deliverables, risks and issues, timelines throughout the project within put from the application managers, business partners and project team
• Managed changes to the project scope, project schedule, and project costs utilizing appropriate mitigation plans with the approval from all stakeholders involved
• Managed IBM and Confidential vendor resources, internal Confidential & Confidential employees, testing, quality assurance
• Facilitates/Lead all required collaborations with Network and Information Technology
• The primary catalyst for defining and shaping progressive, productive and profitable projects
• Ensured product/project scope and requirements information is documented and approved by the client
• Created, approved and monitored project plans utilizing assigned resources; Microsoft Project/PRISM
• Created and facilitated Project Kick-Off, Client/ Confidential & Confidential Joint, Business and System Requirements
• Ensured all project documentation is properly preserved and can be retrieved for audit and/or legal purpose
• Assessed strengths and weaknesses upon fruition and delivery of the project/product and applies lessons learned to new initiatives
• Ensured IT Application Managers receive all deliverables necessary from Network, Quality Control, Testing and/or other IT Applications to ensure Confidential & Confidential delivers the product/project by the deployment date
• Release Management Control: Ensured all applications have completed code drops, test cases, system testing within the guidelines of Confidential & Confidential OAA Project Management Ideology
• Defined and/or conducted risk assessment analysis; determines any constraints and/or dependencies related to the project while ensuring a proper mitigation plan is in place to avoid any delays scope creep and/or out of scope items are a non-factor
• Provided vision and strategic leadership to all stakeholders involved
• Managed IT and Non-IT Application(s) testing, deployments
• Determined Clients Work Breakdown Structure (Agile and/or Waterfall) Architectural, Engineering and Network Requirements
• Ensured all IT Applications are coded properly to determine if they are code impacted, test only and test support only
• Managed the Client’s Solution Definition to ensure all architectural and engineering designs are in line and/or in scope with the client’s business requirements
• Ensured tracking and problem management during the implementation of the project and utilized metrics to determine problems and to measure progress
• Ensured Network provides all required deliverables to IT to ensure IT has the ability to complete their High Level Design(s), Architectural Interface Design(s) and System Requirements within in the project schedule
• Acted as a catalyst and/or facilitator in the resolution of project problems and conflicts; escalating when necessary
• Ensured project closeout and final acceptance for the project from the client by ensuring that delivered products and services comply with the agreed deliverables list, agreed scope and all organizational procedures in order to close contractual obligations

Confidential, Atlanta, GA

Program Manager

Responsibilities:

• Project Execution: Manages all project and program related activities. Responsible for execution and final delivery and release of the product
• Managed Project Scope: Oversaw process to define scope of the project based on the business needs in order to meet the customer's project expectations
• Directed project plan approval process from the customer in order to formalize the project management approach
• Developed and managed project schedules status, resources, deliverables, risks and issues, and timelines throughout the project with input from the application managers, business partners and project team
• Managed changes to the project scope, project schedule, and project costs using appropriate techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance
• Managed Project Work: Ensured deadlines are met by facilitating resource planning, organizing, and prioritizing
• Keeps management and key stakeholders well informed on a timely basis on project progress, status and/or concerns for each assignment
• Define Requirements: Oversaw Product Manager(s) to define and manage business partner requirements
• Ensured a common understanding by setting expectations in accordance with the Project Plan, in order to align the stakeholders and team members
• Mitigate Risks: Ensured risks and issues processes are executed to achieve project success
• Reviewed project risks and action plans, and escalates to appropriate level of management
• Project Leadership: Provided leadership to the project team for processes throughout the life cycle of the project
• Provided vision and strategic leadership, governance and support to the Project Management processes and Confidential Program methodology across Confidential
• Project Closeout /Final Acceptance: Ensure final acceptance for the project from the sponsor/customer by ensuring that the delivered product(s) and services comply with the agreed deliverables list, agreed scope, and any organizational procedures in order to close contractual obligations
• Developed Resources Plan: Provides input to ensure adequate project staffing, budgeting and resource management
• Project/Program or Product Management experience within all phases of the product life cycle (concept, analysis, design, develop, test, deploy, launch, and control)
• Administrator for federal, private, state, & national projects
• Leveraged informal communication channels and established company relationships to weaken or eliminate barriers to project success by garnering trust among all stakeholders
• 10+ years of experience in successful project management, with a progression in responsibility
• Extensively managed multiple highly complex simultaneous projects involving cross-functional project teams within budgetary and schedule constraints
• Extensive negotiation, diplomacy and conflict resolution skills
• Sound team building and interpersonal skills required to effectively manage a multi-skilled project throughout the deliverable process
• Exceptional risk management skills; able to anticipate technical and project barriers and adjust approach based on research and experience
• Advanced skills in Microsoft Word, Excel, Power Point, Project and Lotus Notes
• Managed multiple internal teams, such as Sales, Solution Engineering and Implementation Project Mangers
• Developed and managed project schedules status, resources, deliverables, risks and issues, and timelines throughout the project with input from the application managers, business partners, and project team
• Managed changes to the project scope, project schedule, and project costs using appropriate techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance
• Ensured deadlines were met by facilitating resource planning, organizing, and prioritizing. Ensures management and key stakeholders well informed on a timely basis on project progress, status and/or concerns for each assignment
• Ensured risk and issue process is executed to achieve project success.
• Reviewed project risks and action plans, and escalates to appropriate level of management
• Provided vision and strategic leadership, governance and support to the Project Management processes across

Confidential

Senior Strategic Business Analyst

Responsibilities:

• Responsible for managing all aspects of diverse, medium to moderately complex projects including project planning, execution, timing, functionality, quality and cost
• Designed qualitative and quantitative market research instruments (surveys, interviews, etc.)
• Designed custom analysis in applications such as MS Excel, Project and SAP
• Integrated qualitative and quantitative information to create insight business issues
• Used existing data to triangulate and build a centralized, proprietary market views.
• Ability to debate and defend analytical techniques and tools
• Understand and explore data and data relationships across multiple sources and domains
• Conducted ad-hoc analyses and perform structured profiling activities to gain a detailed understanding of the data
• Creative approach to data visualizations and presentation of complex analytics
• Utilized tools such as, Lotus Notes, SAP Business Objects and/or Tableau to build intuitive visualizations of complex analytics and market views
• Ability to communicate findings to support decisions Confidential all levels within the organization
• Routinely audited data providers and suggested improvements to methodology to improve data integrity
• Synthesized and communicated findings to cross-functional teams and stakeholders in the enterprise
• Worked with Sales, Marketing, and Analytics teams to understand short term business problems and provide timely and innovative solutions
• Worked directly with information technology development teams and team leads for the implementation and maintenance of back-end database environments and applications to ensure that they are aligned with business objectives and strategy
• Analyze big data and market analytics trends to make recommendations for improvements in techniques and methods as appropriate
• Interacted with clients vendors and stakeholders to matrix manage issues and the approval and signoff of project specific documents
• Viewed as an expert in given fields by all stakeholders
• Acted as Liaison to internal organizations/teams to develop a process that encompassed all aspects for new internal organizations/teams with a projects/programs, enhancements and revamping of internal team members roles and responsibilities
• Managed multiple project teams simultaneously to ensure complete successful cost effective and on time implementation of projects/programs
• Managed network portfolios of 1500+ customer accounts with revenues of 1 million+
• Oversaw administrative procedures and processes for unassigned Public Sector, Small Business, Large Corporate and Federal Government Accounts
• Successful history of customer management, consistent of churn and revenue target
• Thorough comprehension of business cases in support of development expenditures
• Utilized expertise and leadership skills to direct team members and to resolve issues to ensure project goals and requirements are met
• Prepared reports, maintained records & files, interrupted data and resolved routine problems
• Acted as a Subject Matter Expert in Wireless CDMA / IDEN
• Answered customer/client requests or inquiries concerning services, products, billing, etc.
• A subject matter expert with the systems scope and project objectives well versed in the role and function of each team member in order to effectively coordinate the activities of the team
• Set up, develop and manipulate spreadsheets, and assist Project Manager with budget tracking
• Provided budgetary dollar costing and resource allocation to ensure project/ program is completed on time within budget and meet specifications
• Develop plans and manages the implementation of activities for moderately to highly complex projects and programs with a broad scope, high impact and long implementation time frames

Confidential, Alpharetta, Georgia

Senior Business Analyst

Responsibilities:

• Conducted new hire orientation and Acted as an administrative liaison with internal and external sources
• Prepared reports, maintained records & files, interpreted data, and resolved routine problems
• Analyzed data prior to being transferred from Confidential to clients
• Account reconciliation, researched open requisitions, and data cleansing
• Imported and interpreted data from JDE, ran queries, cost structuring and mapping
• Created work orders for blends after analyzing the density/temperature of components
• Assisted A/P with vender updates and posting refunds to correct department code
• Reviewed cost and perform cost analysis in relation to production
• Used various software applications to manipulate and format data for reporting purposes
• Prepared audit memos detailing findings and recommendations for project managers
• Made appropriate recommendations to correct deficiencies not in line with compliance
• Verified markup’s and third party billing were in line with contractual agreement
• Completed compliance reviews and reports in an accurate and timely manner for management