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Project Manager Resume Profile

Business Accomplishments

  • Project Management/Release Implementations
  • HIX /Pharmacy/Medicare Medicaid Implementations
  • Waterfall/Agile PMP Methodology
  • SharePoint/SalesforceAdministration

Information Technology Background

  • SharePoint Administration
  • IBM Rational ClearCase/ClearQuest
  • HP PPM
  • SalesForce
  • Oracle/SQLReporting/Queries
  • Microsoft Visio, Project Manager, Word/Excel/PowerPoint, OutlookWindows
  • MAC IOS Systems
  • Buyer Application, AS400, SheaCares, JDE, CMS, TouchPoint Surveys
  • Kintana/PPM, Hummingbird FTP, IBM Rational ClearCase, ClearQuest, PlanView, PegaReach

Relevant Experience

Confidential

As a Sr. Project Manager in the Consulting QNXT Operations area, oversight and facilitates and leads all activities associated with selecting, planning, executing assigned strategic initiatives and projects. Defines, and/or leads efforts to define requirements, deliverables, objectives, resource and project schedules. Ensures appropriate processes are identified and followed, specifically scope management, change management, communications, and risk management. Ensures all stakeholders are well informed and knowledgeable of day-to-day key issues, risks, resource requirements, budget and cost factors, and technical challenges. Demonstrate leadership by identifying and mitigating risks, conflict, and communication. Works with team of Technical/Product Leads, Analysts, SI Analysts, onshore/offshore resources. This position assists with the creation, modification, and enhancements to project management standards, processes, and policies. Effectively manages projects to successful completion in a matrixed project management organization, serving critical healthcare operations. Maintain project management documentation to standards, and presents findings to stakeholders. Maintain project management documentation to standards. Standards are based on Project Management Institute PMI methodology.

Confidential

Program Project Manager Advisor for the Healthcare/Life Sciences Division. HIX Healthcare Exchange Implementations. Oversees the execution and completion of information technology solutions projects for the Healthcare/Payer Solutions area. Manages all Stakeholder relationships, ensuring customer satisfaction of all Implementations. Provides budget analysis, labor/resource planning, and coordination of activities. Lead projects with multiple Implemenations with various budgets up to 10M. Leads project teams, including Business/System Analysts, Software Developers, QA, BPO/Customer Service and all Stakeholders through all phases of the standard project lifecycle Feasibility, Initiation, Planning, Execution, and Shutdown. Initiate and facilitate all Stakeholder, Status, Financial, Project meetings to keep the Project on track and on budget. Provide high level Program/Project Management, oversight and/or coordination of internal IT projects, including software/hardware healthcare-related projects with multiple Go-Live release dates. Coordination of Tactical and Product Roadmap release activities for all stages of the project from Contract sign to Go-Live. Maintain all metrics reporting during the lifecycle of the Project, utilizing Visio, SharePoint, Project Reporter, Oracle, Payroll reporting. Proactive analytical thinking in developing project and resource planning, while managing multiple and conflicting deadlines.

Confidential

QA Project Manager. Manage, Plan, Develop, Administer and execute all Implementation Testing Strategies during all phases of APLC for both Projects and SR's Small Enhancements . Debugging, troubleshooting issues, impact gap analysis, coordination of test resources, status reporting, issue resolution, defect tracking and defect triage administration. Responsible for updating Vendors, Business Owners, and Stakeholders on progress of all goals, objectives, testing efforts. Build Deliver QA project status reports and metrics on test development, execution progress, milestones. Manage Project deliverables, utilizing Agile, APLC and P E policies procedures. Reviews business requirements, High-Level Testing Strategies, Design, Development, Requirement Traceability Matrix, Application Test Plan, Release Test Plan and Test Scripts. Ensure all QA estimates, artifacts, test plans, test strategy, and releases are created, monitored, kept on schedule and signed off per project timelines to Production. Utilize IBM Rational ClearCase and ClearQuest, HP Quality Center, SharePoint, HP PPM.

Confidential

  • Configuration/Release Manager Consultant . Comply with Enterprise Change Management ECM Standard and related procedures across development, QES, system test, customer test and production environments. Includes coordinating creation, approval and monitoring of all related release documentation. Work with application development, onshore/offshore teams and Enterprise Change Management teams to develop and maintain a schedule of changes. Act as a liaison to departments outside of ASD Channel Management to manage change impacts. Participate in enterprise release coordination as Release Manager prepare Quarterly/Monthly Release Management reports. Manage Topaz reporting. Work with the application development teams through all phases of the development life cycle to remove barriers to software delivery and ensure smooth implementations of application version and off-version releases. Holds application development teams accountable for adhering to ECM standards and processes. Coordinate with application DBA and core DA Data Administration to manage database changes across all environments. Manage tracking and reporting of change metrics, emergency, etc. and the associated details complexity, business impact, etc. .
  • Expert in Excel, ClearCase, ClearQuest, PVCS, Hummingbird FTP, PPM/Kintana.

Confidential

Technical Training Reporting Analyst. Batch backup, creating training content, managing Sharepoint and Intranet/Extranet websites. Creating Training Content for training sessions, online learning and updating intranet/extranet websites with company-approved written content. Advanced reporting for Peoplesoft, Sharepoint, Dept. Utilizations, Percent Complete, Financial Reconciliation, Purchasing, Invoicing, Data Presentation, analysis review, Production schedules, Forecast Updating, review reporting. Advanced Excel, including pivot tables, Visio pipelines. Department metrics reporting queries for the Sales, Implementation Management teams.

Confidential

Contract Administrator/Sales Analyst Responsible for contract management, database administration of JDE, Buyer Application, CMS, SheaCares. Power User and trainer for all database systems. Survey administration. Coordination, administration of sales contracts, and all subsequent Change Orders, Addendums, and Late Change Requests. Project Management for 100 home sites in various stages of construction from signing of contract through close of escrow.

Confidential

Consulting/Contract Position as a Market Coordinator I was responsible for Central Southern California region hotel contacts. Maintain supplier relationships, process cost inventory pricing merchandising information from Market Manager, implement rate inventory revisions, changes updates. Train suppliers on Internet database usage. Monitor evaluate all accounts in SalesForce, Expedia Extranet, Online Contracting Tools AS400.

Confidential

Consulting/Contract position as a Reporting Analyst, duties consisted of providing site traffic reports for the MSNBC website and MSN Video website. Information accessed from Microsoft's in-house database IDSS MSN Reporting , and converted to customize Excel reporting format for multiple partners within and outside of Microsoft. SQL, HTML, XML. I utilize SQL formats advanced Excel functions i.e. pivot tables, linking, functions, macros, hyperlinks . Advanced Executive Assistant duties for the Director of MSNBC.

Confidential

Provided advanced support for 130 Long Term care agents in 7 states. Provided lead generation reporting/maintenance, and solely handled all computer operation problems, issues, connectivity, outages, system configuration. Project Management for lead generation programs TTS/DRM/Suzy Orman Lead Generation, PAL systems . Accounts Payable/Receivables for agent expenses. Event Planning/Training setup. Computer training for agents, technical assistance, software/hardware installation, problem resolution system analysis. Marketing support, including assisting Long Term Care Agents with marketing efforts with GE Long Term Care Division. Siebel/Agent Snapshot/SIMS/PAL support analysis.

Confidential

Provided Credentialing of MD's, DO's, DM's, OB/GYN's, PT/MT providers by processing applications, account management advanced customer service. Provider Credentialing of all Aetna Providers. NCQA Compliance. Analytical research application problem resolution. Proactive relationships with clients, physicians, vendors staff. Non-Responder reporting maintenance. Sole responsibility for reducing non-responder rate from 17 to 2.5 . MS Access database management maintenance.

Confidential

Provided outstanding Surety Bond Underwriting management analysis. P C Surety Bond Underwriter

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