SUMMARY:

Technical operations and service delivery professional focused on infrastructure for N - Tier applications, BAU/maintenance projects and project management. Demonstrable s and experience in Web/Internet domain. Manager of resources and projects during strategic and technological changes to meet client and enterprise goals.

TECHNICAL SKILLS:

• Matrix Manager, Virtual Team Leader, Cross Functional Coordination
• International Business Travel, Presentations and Representative
• Bi-Lingual (Spanish)

TECHNICAL SKILLS SUMMARY:

Web Services/App. Servers: BEA/Oracle WLS (SOA AppServer; e.g.:WebSphere, Tomcat), WSDL, SOAP, HTTP/S, JDBC, EJBs, SYBASE, ORACLE, DB2, MSSQL

Security and Access Control: SSL, PKI, PGP, GPG, Encryption, LDAP, Active Directory

Heterogeneous Integration: Java, Win, UNIX (Solaris 5.06, HP-UX, AIX), Linux (Deb, RHEL), MVS, NEON, MQ, PERL, Korn, BASH

Networking and Infrastructure: SUN E Series, DELL, EMC (SAN, NAS), BMC, HP, Mercury

Configuration Management, Business Continuity and Disaster Recovery: CA-Harvest, Serena, PVCS, CVSDesign, Implementation, Operations and Support, MS Project, HP PPM, PC Tracker, Visio CAREER HISTORY:

Confidential, Happaugue, NY

PROJECT ADMINISTRATION CONSULTANT

Responsibilities:

• Interfaced with PMO, integration consultants, project sponsors and end users to establish appropriate project management solution in enterprise platform.
• Established templates and project plans in HP-PPM system for informatics group to track testing and projects.
• Created project schedules, staffing profiles and configured projects.
• Provided guidance and to end users including process analysis and improvement.

Confidential, New York, NY

DIRECTOR OF IT OPERATIONS - CONSULTANT

Responsibilities:

• Enterprise operations management including systems, network and security services.
• Vendor selection, project management for VOIP conversion, including data circuit, network implementation and installation.
• Planning, budgeting and implementation of infrastructure solutions to meet business productivity requirements including file servers, network expansion, workstations and enterprise software platforms.
• Enterprise and productivity servers and applications; Email Server (Kerio), FTP Server (Rumpus), LDAP and MS Active Directory for domain management. (>100 users), Windows Server, MacOS, Quantum.
• Network monitoring and analysis using Linux systems (NAIGOS, Intermapper, Wireshark, NMAP), firewall, anti-virus and prevention with McAfee Enterprise and MessageLabs.

Confidential, New York, NY

PRODUCTION SYSTEMS MANAGER, AVP

Responsibilities:

• Delivered 99% availability of online banking system for Private Bank and Wealth Management division for over 7 years by establishing repeatable procedures used by a cross-functional team.
• Project Management of application and system enhancements including requirements management, status reporting and project scheduling and planning.
• Scheduled and planned system integration testing for department, including production readiness reviews, designing environments and authoring test scripts.
• Led 7 years of Data Center Readiness Acceptance testing efforts for over 20 applications and deployments.
• Reduced operational risks by authoring documents for maintenance, operations and business continuity. Successfully participated in 8 enterprise wide, full-interruption disaster recovery tests.
• Managed 12 resources throughout project and product life-cycles including development and support teams, including VMS/OS2 developers and operators, UNIX/Java programers, Win/VB programmers, DB/SQL programmers, QA/UAT engineers.
• Manged BCP/DR configurations, registrations, testing and audits for all group applications, including staffing, procedures and documentation.
• Addressed security, application and infrastructure audits for regulatory and planning requirements, including server consolidation and data center moves.

Confidential, New York, NY

APPLICATIONS INFRASTRUCTURE MANAGER, AVP

Responsibilities:

• Reduced operational costs by re-evaluating software and hardware support, license requirements and logistical methods of statement printing application.
• Managed 24/7 support staff and operations including coverage for migrations, upgrades, system changes and interruptions.
• Represented group and applications at Change Control/Review meetings for planned efforts and incidents.
• Partnered with other IT services delivery groups to complete critical changes for network and data center requirements
• Responsible for establishing and maintaining UAT, BCP/DR and DEV environments including disk mirroring, configuration and loading test data.
• Responsible for group ITIL process such as incident/problem reporting, tracking, RCA, workarounds and resolutions.

Confidential, New York, NY

APPLICATION TEAM LEAD

Responsibilities:

• Implemented Configuration Management process to establish full SDLC compliant process by defining and integrating CA Software Change Manager for all platforms including Solaris, VMS and Windows.
• Established check-in/checkout procedures, version road-maps and branching.
• Defined, designed and implemented network and infrastructure changes for requirements such as FTP, NDM, http (web services; j2ee) for both internal, wlan and external connectivity; including firewall, server licensing, identity/access management,
• Led Testing effort for QA and systems integration testing of on-line banking system.
• Implemented and supported web based financial modeling system, utilizing CSS, HTML, JSP, LDAP, SSL, SQL, JDBC. Supported hundreds of internal and external users. Improved functionality and reduced risks by eliciting requirements to define and design system enhancements in production version.

Confidential, New York, NY

WEB APPLICATION AND METRICS MANAGER

Responsibilities:

• Established and performed configuration management for maintenance of production Confidential ” portal of banking services for entrepreneurs and self-employed.
• Coached editorial staff on use of content management system. Liason between marketing, editorial and technical management.
• Enhanced audience measurements by designing and implementing metrics reporting process based on activity analysis software.

Confidential, New York, NY

WEB MEDIA MANAGER

Responsibilities:

• Unix/Solaris based web servers, integrating SSL s for https services including log-in and document distribution.
• Used FTP to distribute upgrades and content changes.
• Integrated range of web properties and domains under a global brand by managing a domain re-branding process, security management and technology platform unification.
• Introduced enterprise search and publishing system using PERL and web forms.
• Worked with global team (London, Frankfurt, Hong Kong) developing brand strategy and standards.