Program Management-Project Management

My Persona: A highly motivated, positive, energetic and value creating Project Manager, who will ensure an overall direction, coordination, monitoring, execution, control and completion of project tasks and major milestones while evoking consistency within the commitments and goals set by a project charter.

Strong Suits

Experience

Confidential

SharePoint Project Manager Software Implementation

• Executed project management duties.
• Mitigated all project risks which may have potential to alter the project time, scope or critical path.
• Responsible for maintaining project plans, while ensuring projects are completed within scope, time and budget. The Knowledge Management project consists of integrating several different integration points within office 365/ SharePoint 2013 platform. Application such as Documentum, MDS Power Publishing, Tibber, RSS Feeds, Yammer, Opportunity Register
• Provided status reporting to C level Management on a weekly basis, while providing insight on the overall health of the project, at least three times a week.
• Maintain defects and issues tracking log throughout the project.
• Serve as the client first point of contact for all project related activities and deliverables.
• Work with accounting department to ensure PO/ invoicing are created according to the statement of work agreed upon by both on the Client/ Vendor relation of the program.
• Executed weekly regional status calls with the project team, in order to obtain project updates and resource allocation for the Southwest Region

Confidential

Program Manager Strategy

• Executed Program and project management duties.
• Responsible for working with the Director of the NHR program, as well as eleven different project teams that were part of the overall portfolio.
• Help drive and implement the mandates establish by the federal government for the National Health Care Reform or better known as Patient Protection and Affordable Care Act PPACA , which prepared BCBSM as an insurance company in becoming complaint with all the governments required mandates.
• Assisted all project teams with the integration of BCBSM project management methodologies for conducting the program. The methodology encompasses the creation of project plans and various status reporting tools, which help give visibility on all projects. While providing status updates on key milestones within the NHR program, as well as all tracking issues and risks throughout the program.
• Created supporting documentation such as Microsoft Project plans, Visio diagram, and PowerPoint presentations for the program which provided the leadership team with more of an in-depth look at the progression of the projects in the NHR program.

Confidential

Software Implementation

• Performed project management duties.
• Establish the overall project plan, as well updating and providing status updates on key milestones within the project plan.
• Tracked defects and issues resolution via the status reports for the project.
• Created supporting documentation such as Microsoft Project, Visio diagrams and PowerPoint presentations on the overall architecture of the application. While providing the leadership team with an in-depth look at the progression of the project status and functionality of the application.

Confidential

Project Manager Software Implementation

• Performed project management duties for health care implementation program for Express-Scripts and Well Point, with a primary focused on Medicare part B D of the program.
• Responsible for tracking different metrics within the project.
• Update project plan and milestone metrics, as well as tracked application defects and error resolution.
• Provide status reporting to key stakeholders on a daily PMO call. Created reporting dashboards to gain visibility on areas of high importance for the program.

Confidential

Project Manager/Business Analyst ERP Implementation

• Owned the project plan for the migration process for all PeopleSoft and non-PeopleSoft file based objects and files for the State of Ohio.
• Performed Quarterly tax updates for HCM 8.46
• Served in 24 x 7 on-call support for PeopleSoft Modules: HCM 8.46/FIN 8.46/ EPM 8.46/ELM 9.0/CRM 9.0 for the State of Ohio.
• Work with batch applications such as Control-M and UC4
• Planned, Configured and Implemented all phases of the Change Control Management/ Version controlled application called PHIRE for PeopleSoft Modules: HCM 8.46/FIN 8.46/ EPM 8.46/ELM 9.0/CRM 9.0 for the State of Ohio.

Confidential

Business Analyst ERP Implementation

• Supported PeopleSoft HCM 8.48 and Portal 8.45 architecture for Capital One
• Responsible for the upkeep of the Production and Non-Production environments while achieving a 98 SLA on application uptime.
• Responsible for maintaining the application, web servers and process schedulers for multiple environments on Linux and windows platforms.
• Provide support for client issues from a Production or Non- Production PeopleSoft Environments, thorough a ticketing system through Mercury ITG. where versioning control of PeopleSoft file objects code base information for DEV QA staying in sync with production using a migration tool called STAT
• Part of a two part upgrade effort, which entailed an upgrade of the existing people tools version from 8.45- 8.48 for the Capital One HR system and moving the portal environment from UNIX server to the new Linux servers.
• Implemented the LDAPS configuration setup in PeopleSoft HR environments using an Oracle Wallet manager.
• Performed and completed four large-scale performance testing efforts. Responsible for creating testing script and staging testing data to simulate real user execution. Created overall test scenarios, while executing the performance test to identify potential bottlenecks and degrading performance throughout the testing effort.
• Utilize monitoring tools to observe the overall performance of the application and database layers of the PeopleSoft environment.
• Applied tuning to the application and web server when need to withstand the projected user load for the current period.

Confidential

Project Manager ERP Implementation

• Support ERP system Adage for Bio Lab Inc., responsible for scheduling and deployment of new code for the production environment, as well as setting up user testing pre/post deployment.
• Gathering user information to perform Impact Analysis for break fix issues within Adage
• Security Administrator for Adage, while staying compliant with SOX standards.

Confidential

IT Specialist Software Support

• Led delivery of infrastructure support, while performing test environment set-ups, assisting with requirements gathering, project planning Execution, for 36 M project for Atlantic Gas Light Resources AGLR
• Provided primary IT infrastructure support for up to 500 users in Atlanta office and while supporting other locations such as Miami, Houston, Dallas and Memphis.
• Served as lead contact for end user support for hardware and software issues support.
• Responsible for overall server maintenance and security, as well as, disaster recovery.
• Communicated solutions to clients clearly and concisely through different channels.

Confidential

IT Consultant Software Implementation

• Analyze existing network diagrams to assist with planning and execution.
• Responsible for Windows XP and Active Directory deployment to up to 1500 computers and 300 peripheral devices at high schools in the Gwinnett County Public School system.
• Led testing efforts to ensure connectivity of systems to servers in a remote office and to onsite WI-FI networks.

Confidential

Software Implementation

• Coordinated and delivered system training for faculty per post installation. Honeywell, Richmond, Va. System Administrator
• Monitored 600 end users between satellite locations throughout the greater Richmond Area, Microsoft Novell, Microsoft NT/ windows 2000 environments running MS Outlook 2000.
• Responsible for coordinating refresh process for all leased machines.
• Maintained a 90 success rate with regards to break/fix issues resolved in 1 business day.