Project Manager Resume Profile
Accomplished, value-driven, PMP-certified, tech-savvy Project Management Professional Certified Scrum Professional CSP , Certified Scrum Master CSM and Certified Scrum Product Owner CSPO with demonstrated career success as a Project Manager and Information Security Risk Professional within the Insurance, Financial Services, and Education industries for Compliance, Business Process Improvement BPI , and IT initiatives utilizing a variety of SDLC and PM methodologies including Waterfall, Agile, Scrum, and hybrid models. Hands-on experience in Initiating, Planning, Executing, Monitoring/Controlling and Closing process groups within the project management lifecycle, including developing project charters and project management plans as well as tracking and reporting upon project progress in written and verbal format. Participative management style overseeing virtual teams of diverse talent, resulting in high productivity and success rates. Performed IT Risk and InfoSec Maturity and Risk Assessments and/or Internal Audits.
Skills Profile
- PM Experience 8 years Project Manager experience in a wide variety of industries
- Industry Experience Insurance, Financial Services, Banking, Pharmaceuticals, Education, and Consumer Products
- IT Experience Master Degree in IT Security IT Risk Assessment IT Risk Maturity Assessments Information Security Risk Assessments Information Security Maturity Assessments MS-Office Project, Excel, Word, PowerPoint, Visio, and SharePoint Rally, Jira, Salesforce, SchoolNet Data Warehouse, Zimbra, various other tools and software applications, Mobile Applications
Project Experience Regulatory Compliance, Process Improvement, and IT Development Agile/SCRUM, hybrid
Professional Experience
Confidential
Practices Servant Leadership as Scrum Master and Project Manager for the team and Product owner. Works with multiple teams developing Mobile Applications Acted as a Change Agent for the Agile Culture while following all of the rituals of Scrum. Operated on 2 week Sprints. Assists Product Owners in prioritizing Product Backlog for best ROI and Business needs, assists team in Sprint Log grooming keeping Sprint Logs current and up to date, Hold Daily Standups, Sprint Demonstarions and Sprint Retrospective meetings. Keeps track of Scrum Artifacts Helps teams manage technical debt Followed up on Team Code Check in, Refactoring, Adherence to Coding Standards, Code Builds, and Bug tracking. Estimated Project hours using Ideal Days and Story Point Estimation with Planning Poker. Facilitates collaboration between team and Product Owner, between team members, between team and management and between team and Subject Matter Experts. Performed Client Interfacing Entire project life cycle was followed to support multiple strategic initiatives of the organization . Designed and performed IT Risk Assessments.. Created project charters and developed and used project management plans to monitor and control project. Reports on project progress to senior management via verbal and written communication methods. Responsibilities in this role include: Facilitated collection of information from project stakeholders and utilized to document business requirements and, when necessary, functional and non-functional requirements Project Scoping Project Risk Management, and Project Reporting.
- Successfully acted as Project Manager and Scrum Master for multiple teams
- Coached trained and mentored junior Scrum Masters
- Trained coworkers on Scrum and Agile Processes
- Utilized, SCRUM, Agile, and Hybrid methodologies Rally Software, Google Documents, Trello, Slack, and other online tools
- Client Interfacing
- Facilatied cooridination of communication between teams, management, SMEs and external clients
Confidential
Train individuals and organizations in PMBOK 5 methodology to pass the PMP test and to become certified PMPs train organizations individuals on Agile and Scrum Methodology for transition from waterfall to Scrum, Agile or hybrid methodologies for best practice and adaptation within their organization.
Confidential
Successfully transferred multiple groups from Waterfall to Agile Methodologies. Practiced Servant Leadership as Scrum Master for the team and Product owner. Worked with a team of cross functional members. Developed a Learning Management System and Mobile Applications to work along with it. Acted as a Change Agent for the Agile Culture while following all of the rituals of Scrum. Operated on 2 to 3 week Sprints. Assisted Product Owner in prioritizing Product Backlog for best ROI and Business needs, assisted team in Sprint Log grooming kept Sprint Logs current and up to date, Held Daily Standups, Sprint Reviews and Sprint Retrospectives. Kept track of Scrum Artifacts such as Release and Sprint Burn-down Charts Helped teams manage technical debt Followed up on Team Code Check in, Refactoring, Adherence to Coding Standards, Code Builds, and Bug tracking while building an LMS. Estimated Project hours using Ideal Days and Story Point Estimation with Planning Poker. Facilitated collaboration between team and Product Owner Used PMI to manage process improvement/part IT development projects with budgets ranjging in size from 500,000 to 1,000,000 that were largely designed to incorporate technology into the Believe Charter School classroomms. Entire project life cycle was followed to support multiple strategic initiatives of the organization which mostly focused on compliance and IT-focused improvements involving enhanced monitoring, controlling, reporting and overall communication processes. Designed and performed IT Risk Assessments and used results to help craft target state design of IT infrastructure and risk mitigation strategies. Created project charters and developed and used project management plans to monitor and control through to project completion. Reported on project progress to senior management via verbal and written communication methods. Responsibilities in this role included: Facilitated collection of information from project stakeholders and utilized to document business requirements and, when necessary, functional and non-functional requirements Project Scoping Project Risk Management, and Project Reporting.
- Successfully transferred multiple groups from Waterfall to Agile Methodologies
- Successfully acted as Project Manager for Compliance, Process Improvement, and IT Development related projects with teams ranging in size from 5-12 people per team and budgets from 500,000 to 1,000,000
- Utilized Waterfall, SCRUM, Agile, and Hybrid methodologies MS Visio, MS Project MS Office, Jira Software
Confidential
Used Agile Scrum methodologies to develop a Grading Software and Education Technology Mobile applications Project Manager for technology integration and process improvement related projects including Compliance related requirements for K-12 Philadelphia Board of Education classrooms. Performed IT training gap analysis, which helped to inform project plans developed specific to each in-scope K-12 Philadelphia school relating to Project Scope, Work Breakdown Structure, Business and Functional/Technical Requirements and non-functional requirements , Project Management Plan, and Project Monitoring/Reporting. Risk Management Data Warehousing to analyze, keep track, and report various project metrics and Key Performance Indicators. Also practiced Servant Leadership as Scrum Master for the team and Product Owner. Assisted Product Owner in prioritizing Product Backlog for best ROI and Business needs Assisted team in Sprint Log grooming Kept Sprint Log current and up to date Held Daily Standups, Sprint Reviews and Sprint Retrospectives. Kept track of Scrum Artifacts such as Release and Sprint Burn down Charts Helped teams manage technical debt Followed up on Team Code Check in, Refactoring, Adherence to Coding Standards, Code Builds, and Bug Tracking, while building a Gradebook Software. Estimated project hours using Ideal Days and Story Point Estimation with Planning Poker. Facilitated collaboration between team and Product Owner Managed mobile teams to train school staff on the newly implemented technology solutions, which included: Time and Attendance, Information Security IT Usage Policy Gradebook, Lesson Planning, Regulatory Reporting, Special Education, MS-Office applications, Project Management, and various PC and MAC applications specific to the technology-based lesson plans.
- Successfully managed the execution of 8 distinct technology-related projects across Philadelphia K-12 public schools that helped to improve educational back office efficiency by over 25
- Successfully Developed Gradebook software via Agile SDLC methodology
- Successfully trained over 45 Philadelphia BOE K-12 schools on 8 distinct technology products including mobile-based closed-circuit communication application that were developed using platforms such as Open Source, Linux, Zimbra, and My SQL
- Used SchoolNet as Data Warehousing solution to assist in updating Key Performance Indicator-related metrics
- Data Driven Instruction curriculum for educators to increase standardized test scores district wide.
- 8 out of 8 100 project initiatives were successfully delivered on time and within budget
- Performed ETL processing for Oracle Data Warehouse that housed data for Philadelphia Board of Education
- SQL queries developed for state reporting and ad-hoc Project Management purposes
Confidential
Project Manager
Acted as Project Manager for over 25 individual Compliance and IT-related projects for pharmaceutical, large Insurance and Financial Services clients both process and IT focused - where my responsibilities included, but were not limited to, Business/Functional/Non-Functional Requirement Documentation IT Risk/InfoSec Maturity and Risk Assessments Forecasting/Estimation of Project Resources, Time, and Budget Project Plan Documentation and Change Management Project Monitoring and Reporting Developed Project Artifacts and Managed Delivery to Client/Senior Management and SDLC/Change Management and Release Management. Also conducted Quality Management reviews on all deliverables prior to acceptance. Developed and presented status reports to Audit Committee and Senior Management of client firms.
- Worked as a Project Manager in the Pharmaceutical industry and Pharmaceutical sales clients on infrastructure projects and SDLC projects
- Insurance Industry - Identified and Remediated Segregation of Duties conflicts across over 100 IT applications/databases including Oracle Financials and Oracle DBMS and 20 critical business processes for a Compliance project at a large Insurance company in Springfield, MA
- Financial Services - Reduced compliance costs for financial services client by over 20 due to IT Risk Assessment and implementation of data warehouse which enabled automated regulatory compliance reporting
- Natural Gas organization - Improved credit rating for one client from BBB- to AAA- in less than 3 years due to risk assessment and resulting implementation of an Enterprise Risk Management program
- Consumer Products manufacturer - Decreased IT operational costs by 30 due to IT Risk Assessment and resulting successful implementation of and ITIL framework within a consumer goods firm