SUMMARY

• Solutions oriented, skillful Information Technology Project Manager and Quality Assurance Manager wif solid command of applications, systems development and operations environments wif extensive PMO experience.
• Excel in managing multiple development projects concurrently, serving as liaison between QA, business users and technical teams onsite and off shore.
• Solid aptitude in creating project forecasts and resource (BAs, developers, testers) requirements for projects.
• Able to create and manage project plans, scope documents, work breakdown structures, and project closure documents and strategic planning using Clarity and MS Project.
• Diligently defined team goals and project goals and performed reviews for direct and indirect project resources.
• Coordinated approach in supporting Quality Assurance stakeholders at all organizational levels.
• Expert in project management, requirements analysis, deployment of customer requirements and process training.
• Effectively ensure that all technical documentation is created for each development phase including detail oriented in requirements specification, design documents, user guides, quality assurance test documentations and release updates.
• Record of success as a Lifecycle PM wif contact on 16+ development projects.
• Adept in providing solid project management skills and process mentoring for business and development teams.
• Capacity to manage proactively project resources, schedules, and development costs to successfully complete projects on time and on budget.
• Strong planning, communication, presentation, analytical and decision making skills.
• Engaged leader who provides conflict resolution processes for project management.
• Proven track record in developing Business Objects into functional requirements and detailed technical tasks.
• In depth expertise in developing and managing business processes, development methodologies, systems development, and metrics activities.
• Complete timely project reporting such as: Status; new or outstanding issues, risks, actions and decisions; upcoming or late tasks and deliverables. Present reports / status updates to management.
• Establish, build, and maintain working relationships wif project stakeholders, project team members, vendors and other departments.
• Process improvements of existing or new processes.

PROFESSIONAL EXPERIENCE

Project Manager

Confidential, St. Louis, MO

Responsibilities:

• Coordinated execution of individual projects wif a program
• Coordinated wif multiple global Project Managers
• Centralized Tracking:
• Labor/Resource allocation in hours and dollars
• Hardware/Software Capital & Expense
• Project capital & expense budgets
• Scope Change Control Management
• Mitigation strategies
• Communication planning and execution
• Manage project timelines, resource plans
• Produce weekly status reports and metrics
• Strong Microsoft Project skills an absolute requirement
• Experience in multiple infrastructure domains (networks, Telephony, servers, storage, middleware, security, messaging, data bases, applications, etc.)
• Strong organizational, leadership, problem solving and influencing skills
• Strong interpersonal, written and verbal communication
• Sensitivity to teh multi - cultural characteristics of teh global IT organization
• MS Office including Visio, MS Project, SharePoint

Project Manager

Confidential, St. Louis, MO

Responsibilities:

• Completed 2 IS projects; developed project scope; created cost estimates; provided forecasts/budget; initiated projects; developed detailed project plans; provided resource allocations; and coordinated wif project stakeholders, executives, and business users to drive projects.
• Prepared project plan and identifies teh required technical and business resources needed teh project.
• Implemented wireless antenna systems at 106 Confidential sites and provided internet and telephone access to all Confidential employees.
• Initiated a Home Foreclosure Project to assume default loans and resell acquired properties using Waterfall methodology
• Initiated projects; developed project Scope documents and created cost estimates, forecasts/budgets, and resource allocations.
• Developed detailed project plans, schedules and timelines for teh Citi Loan Management team.
• Conferred wif QA, project stakeholders, executives and business users to implement standard PMBOK and SDLC methods into teh Citi Loan process.
• Guided teh successfulcompletion of major programs functioning in a project leadership role.
• Completed a regulatory project to provide a Standard Entry Class Code to validate teh customer gave authorization to debit/credit bank accounts.
• Initiated projects; developed project Scope documents; and created cost estimates, forecasts/budgets and resource allocations.
• Developed detailed project plans, schedules and timelines for teh Wells Fargo Data Management team.
• Completed an internal Wells Fargo project (Team Tracking) that tracked commissions for Wells Fargo Advisors sales team.
• Coordinated wif quality assurance, stakeholders, executives, and business users to implement standard PMBOK and SDLC methods into teh Wells Fargo process.

Project Manager

Confidential, St. Louis, MO

Responsibilities:

• Initiated QA projects; developed project Scope documents; created cost estimates; provided forecasts/budgets; and resource allocations.
• Developed detailed project plans, schedules and timelines for teh bank and credit card branches of Confidential .
• Played in an instrumental for moving Confidential to Clarity Project Management tool.
• Collaborated wif project stakeholders, executives and business users to implement standard PMBOK and SDLC methods into teh Confidential Project Management process.
• Planned and managed 20+ Edward Jones Quality Assurance projects to validate that business systems met performance requirements.
• Developed a Project Management Planning on software and capacity planning teams.
• Acted as project manager on teh Stock Transfer project. Planned, managed and completed 15 subprojects that created software systems used by Edward Jones clients using Waterfall Methodology
• Served as leader and Quality Manager of a quality team to verify and validate corporate software used to score applications for Home Mortgages. Created project schedules, controlled development costs, and hired and trained staff for AppIntelligence projects. Performed staff reviews and evaluations.
• Acted as Quality Project Manager in managing disaster recovery exercises for corporation.
• Played role as Quality Manager in project planning, scheduling and assuring project objectives and quality standards were met.
• Organized, managed and mentored project resources.
• Created project plans and schedules for IS Projects.
• Controlled development costs and project tracking for Express Scripts premier Mail Order, Model Office, and ESI Canada Projects. Led team to develop a Software Release Process for teh Mail Order and ESI Canada Project that halped speed up teh implementation of new software releases.
• Established a Project Change Control Process to successfully monitor and track changes to teh Project Scope, Schedule and Costs.
• Established project metrics for project reviews and evaluations.
• Completed disaster recovery exercises for both mail order and ESI Canada projects.
• Conducted quality and project planning in ensuring project objectives and quality standards were met.

Project Manager/QA Lead

Confidential, St. Louis, MO

Responsibilities:

• Implemented project processes on teh Renaissance Project (software for bacteriology instruments) and industry and clinical use.
• Supported project planning and scheduling and ensured project objectives were met on hardware and software projects.
• Implemented a Project Management System including evaluation and selection of PlanView software project management system used by Clark Refining, Marketing and Corporate divisions.
• Authored a project management and development methodology.
• Supported all quality aspects of Standards and Procedures for teh IS Systems in teh largest independent refining organization in teh U.S.
• Created a Project Management Forecasting system to halp project managers allocate resources and manage projects.
• Developed a Project Management Methodology, a Project Management Process Guide, and a Quality Management Guide for Systems Technology department at Mercantile Bank.
• Evaluated and selected ABT project Management tool to facilitate creating project plans / schedules and monitoring project development costs.
• Implemented a Project Management Metrics Program to determine how teh development methodology was performing and determined what improvements might be made to increase productivity, decrease costs and be more competitive in day-to-day business functions.
• Provided Quality Assurance support for teh Mercantile Bank Operations Center.

Senior Engineer

Confidential

Responsibilities:

• Performed customer interviews to determine teh best policy and tools needed by teh customer to perform quality software development.
• Researched, planned and implemented new policy and tools into teh customer's day-to-day business functions.
• Developed a Software Methodology and Standard Operating Procedures Manual for teh project management team of teh Life Cycle Software Engineering Group.
• Managed development of real time software for air-to-air communications.
• Created project plans and objectives for ESCO's Thermal Tracker Software System.
• Planned and scheduled resources and directed corrective action for delayed tasks to save 80 to 100 days on teh engineering schedule.
• Planned and executed validation tests. Utilized a teamwork approach by bringing software design experts together to validate system requirements.
• Served as project manager for development of real time software for teh AV8B aircraft. Tasks involved analysis, design, implementation and enhancements of teh software system. Applications included teh embedded Flight software and mission support utilities.
• Developed and managed real time software for teh AV8B pilot controls, displays and software to process aircraft navigation, communications, weapons and guidance systems.