Principal Project Manager Resume

SUMMARY

High - profile senior IT project management professional with a stellar reputation for leading highly trained teams in devising innovative, quality-driven methods.
Lauded for creative and alternative thinking to aggressively seek out solutions and embrace best practices.
Deeply committed to excellence in delivering world-class customer service and support. Selected to spearhead high visibility projects that resulted in significant gains in operational efficiency.

CORE COMPETENCIES

PROFESSIONAL EXPERIENCE

Confidential

Principal Project Manager

Responsibilities:

Key leader in IT Project Management Office (PMO). Delivered critical recommendations in assisting project teams attain crucial organizational objectives while avoiding prolonged effects of schedule delays, budget constraints, and over-consumption of resources. Served as quality consultant to partner with project managers in mitigating risks and delivering the highest quality and value.
Developed metrics for PMO and project tracking. Drove initiatives that improved demand management and resource allocation across the IT department.
Prepared and delivered a business case for implementing a Project & Portfolio Management (PPM) tool to IT executive management.
Managed all facets of the project that successfully delivered this solution to global IT.
Program managed post-project activities for the PPM tool and facilitated ongoing enhancements. Implemented and managed a Test Center of Excellence that ensured quality throughout the project and application release lifecycles.
Led Release Management Service to foster end-to-end quality and process improvement of maintenance releases for IT-supported applications.

Principal Business Analyst

Confidential

Responsibilities:

Earned “Excellence Confidential ” award for developing online training asset.
Delivered “Quality Framework,” as member of IT Operating Committee.
Served as process subject matter expert on 2 work stream teams (Problem Management and Change Management) for deployment of new Enterprise Service Management application.

Senior Business Systems Analyst

Confidential

Responsibilities:

Spearheaded deployment of 2 collaborative applications launched company-wide.
Improved user experiences on corporate intranet and extranet web sites.
Engineered collaboration between management and project leads on matters requiring cross-functional coordination and cooperation.