SUMMARY

Certified Project Management Professional PMP and Certified Scrum Master CSM , with over fifteen years of experience and increasing responsibilities in Software Development tools and methodologies, Business Process Improvement tools and methodologies as well as Business Analysis tools and methodologies. Effective problem solver with consistent and proven success and a strategic thinker with effective analytical, organizational and communication skills. Extensive knowledge and expertise in Project Management Methodologies.

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager and Project Management Office PMO Manager

• Town of Oyster Bay, Department of Information Technology local government :
• Implementation of ERP Systems such as MS Dynamics Financial Management System, IBM Maximo Asset Management System, Thomson Reuter Prolaw Case Management System and other application projects.
• Develop and document Town of Oyster Bay SDLC and PMLC business processes and document templates.
• Develop and manage a Project Management Office PMO
• Manage projects based on Software Development Lifecycle SDLC and Agile methodologies for Commercial off the Shelf COTS and custom applications according to business and industry best practices.
• Develop and manage project schedules, deliverables, timelines and approvals.
• Define and document business and functional requirements in accordance with SDLC process.
• Collaborate with development team to implement applications.
• Act as a liaison between IT and business units

Confidential

Project Manager/Business Analyst

• Design, development and implementation of Bowne AE T MS SharePoint Environment
• Selection and out sourcing of SharePoint Microsoft Certified Partner Vendor.
• Design of Bowne AE T SharePoint Environment.
• Manage development and installation of Bowne AE T SharePoint Environment according to business best practices.
• Develop and manage project schedules, deliverables, timelines and approvals.
• Mange project resources, internal and vendor personnel.
• Define and document business and functional requirements in accordance with SDLC process.
• Develop SharePoint training for Bowne AE T personnel.
• Act as a Subject Matter Expert SME for SharePoint utilization.
• Act as a liaison between IT and business units.

Senior Project Manager and Project Management Office PMO Manager

Confidential

• Develop and document Town of Oyster Bay SDLC and PMLC business processes and document templates.
• Develop and manage a Project Management Office PMO
• Manage projects based on Software Development Lifecycle SDLC and Agile methodologies for Commercial off the Shelf COTS and custom applications according to business and industry best practices.
• Develop and manage project schedules, deliverables, timelines and approvals.
• Define and document business and functional requirements in accordance with SDLC process.
• Collaborate with development team to implement applications.
• Act as a liaison between IT and business units.

Project Manager

• Nassau County, Department of Health and Human Services county government :
• Design, development and implementation of Nassau County Child Fatality MS SharePoint Website.
• Design and development of Nassau County Child Fatality SharePoint Website according to business best practices.
• Develop and manage project schedules, deliverables, timelines and approvals.
• Define and document business and functional requirements in accordance with SDLC process.
• Develop Nassau County Child Fatality SharePoint Website training.

Project Manager and Delivery Manager

Confidential

• Implementation of IBM Maximo Asset Management System
• Manage projects based on Software Development Lifecycle SDLC and Agile methodologies for Commercial off the Shelf COTS and custom applications according to business best practices.
• Develop and manage project schedules, deliverables, timelines and approvals.
• Manage project budgeting, and financial reporting including earned value reporting.
• Manage project resources, virtual off-shore and onsite teams.

Confidential

Project Manager

• Plan, coordinate, manage and report the progress of projects for all phases of the Software Development Lifecycle, SDLC . Enhance/create, implement and support company processes throughout Centris Group. Member of Project Management Office, PMO and Process Improvement Office PIO .
• Develop and manage process improvement for each stage of the Software Development Lifecycle SDLC .
• Manage multiple software application projects, and other companywide projects.
• Manage Project Change Control Process and Quality Control Process.
• Manager and Subject Matter Expert SME for Project Server and SharePoint utilization.

Confidential

Project Manager/Consultant

• Partner with Regional Sales Directors to enable the Top 162 Financial Services Institutions over 10 billion in sales for implementation and distribution of Travelers Cheques Prepaid Services.
• Coordinate and manage Travelers Cheques Prepaid Services Automation Implementation Projects
• Provide Technical Automation Implementation expertise in support of Regional Sales Directors.
• Respond to Banks/Clients Requests for Proposals RFPs .
• Provide post implementation support to Financial Service Institutions selling American Express Products.

Confidential

Product Director-Full Service Processing Client Services

• Direct support of four International Banking Partner's Merchant Services divisions, Fleet Bank, Bank of Hawaii, Royal Bank of Canada and National Bank of Kansas City
• Liaison to First Data Product Management for systems/programming and compliance projects and cost analysis requests.
• Manage major client projects to include: Technical and Networking Specifications and Merchant Implementations.
• Participate in New Product Launches to bank partners respond to Banks/Clients Requests for Proposal's. RFPs .
• Coordinated and Implemented credit card processing capabilities for over fifty multi-million dollar merchant accounts
• Project Manager-Product Delivery
• Manage the qualification and certification process for all new and existing over 100 multi-million dollar companies which include the following: Internet Gateway's/Portal's, E-Commerce Vendors and Software/Terminal Vendors.
• Manage the Vendor qualification and certification process on all First Data processing platforms.
• Liaison and point of escalation for all Vendors to all internal First Data departments and all First Data Bank Partners.
• Manage all Internet Commerce platform transaction reporting to all internal First Data departments.
• Pre-Sales Project Manager-Sales Solutions and Activation Team
• Provide technical support to Corporate/Regional/National sales force and potential or current clients to analyze and determine appropriate advanced processing methods, advanced products and reporting/reconciliation requests.
• Analyze and document clients processing requirements, provide training and presentations to client.
• Contribute product and services information for Requests for Proposals RFPs to all First Data bank partners.
• Provide post implementation support, including verification of merchant account setup and validating accurate funding.
• Project Manager-Merchant Technical Implementation Group
• Manage the client conversion from Envoy platform to RISC 6000 platform and test software/hardware for Y2K compliance.
• Test and certify credit card terminals and credit card authorization/settlement software for Y2K compliance.
• Conversion of over 100 Lease line/Frame Relay clients and Y2K conversion efforts for over 50 Fortune 1000 retail customers and banks processing financial/non-financial reporting through FDMS.
• Create and provide status reports to Executive Management.