SUMMARY

• Dynamic, Project Management Professional (PMP) and Certified Scrum Master (CSM) who leads Multifunctional Teams in the development and implementation of strategic solutions/Projects
• Strong Project Management experience in Project Initiation, Planning, Define Scope, Resource Allocation, Scheduling, Budgeting, Execution, Forecasting, QA & Quality Control, Reporting, Change Control, Managing Stakeholders and Implementation of projects in diverse industries including Financial, Transportation, Pharmaceutical, Media, Retail and Ecommerce
• Sixteen years of experience in SDLC in the Areas of Project Management, Business System Analyst, User Stories, Release Plan, Sprint Plan & Review, Data Modeling, Documentation, Development of Test Cases, Test Plan, Regression Testing and UAT (User Acceptance Testing)
• Expertise in helping to create Product Backlog and helping teams to execute the Scrum Process
• Experienced in Project Management tools like MS Project for status reporting and tracking
• Expertise in applying effective project management methodologies of Agile and Waterfall
• Experienced in managing Offshore/Onshore teams to ensure on time delivery of project deliverables
• Experienced in Building Credibility, Establishing Rapport, and Maintaining Communication with Stakeholders at multiple levels, including those external to the organization
• Expertise in conducting JAD session and Daily Scrum Meeting in an Agile Environment
• Led global Teams of 40 personnel and controlled project budget up to $5 Millions
• Experienced in Managing Budget, Time Management and Integration Management
• Expertise in Mitigating Risks by indentifying, analyzing, escalating and resolving in projects
• Proven ability to achieve results in High Pressure environments and to keep teams motivated
• Extensive experience in developing and tracking Progress Reports, Presentations and Demos
• An organized, Detail - oriented, conscientious Self-starter, Team player with Excellent Communication, Interpersonal and Problem Solving skills
• Expertise in Managing big teams (Define Scope, Development, Testing and Business ) in Full SDLC
• Experienced in Change Management, Business Process Re-engineering, Merger / Acquisition (M&A), Vendor/Trading partner relationships, and Customer Relationship Management(CRM)
• Strong knowledge of the Financial Industry including Investment Banking, Mortgage Lending, Commercial Loan, Insurance, Credit Cards, Retail Banking, and the Billing System
• Management Info Systems and Business Administration graduate with Team leadership skills
• Excellent interpersonal dexterity with a proven ability to Converse, Liaise and Negotiate with teams

TECHNICAL SKILLS

Project Management: MS Project 2007/2010

Operating System: Windows XP/Windows 7, Mac OSX/OSX Lion and Lotus Notes

Database: MS Access, SQL Server 2000/ 2005

Process/Methodology: RUP, RequisitePro, UML, Waterfall and Agile

Web Based: Building Web based applications and Adobe SiteCatalyst (Web analytical tool)

Office Tools: MS Word, MS Excel, MS PowerPoint, and MS Visio

Testing Tools: Win Runner, Load Runner and HP Quality Center (Test Director)

PROFESSIONAL EXPERIENCE

Confidential, Montvale, New Jersey

Project Manager

Responsibilities:

• Working as a Project Manager in an Agile/Waterfall environment to develop new web based applications, features enhancements in the current Content Management System(CMS) and BPR (Business Reengineering Process) projects migration to a new CMS Alfresco
• Managed and lunched web application to report Adverse Drug Event to Pharma companies and FDA
• Successfully lunched Drug Alert, Drug Recall web application for Pharma and PDR customers
• Managed and delivered BPR projects with substantial enhancement in efficiency resulted in cost control
• Helping Product owners to create Product Backlog and Release Baclog
• Coordinating for Release Plan, Sprint Planning, Sprint Backlog, Sprint Review and Sprint Retrospective
• Managing all phases of projects (end to end) including planning, execution, monitoring and controlling
• Conducting impact analysis of new projects to determine the system impact, scope and cost
• Managing project plan budget vs. actual spending and motivating project team to stay within budget
• Managing project documentations in accordance to FDA and HIPAA compliance program
• Managing resource allocation, assigning responsibilities and defining clear expectations for team
• Managing project documents repository using SharePoint
• Mitigating risks by identifying, resolving and escalating across multiple groups
• Managing project milestones and deliverables by pro-actively tracking metrics and project outputs
• Managing project scope, cost, quality and preparing (if required ) requests for change control
• Leading global teams (7-28 personnel ) and controlling projects budget of $300K to $2 millions
• Coordinating with test manger to develop testing strategies including defects tracking by using Mantis
• Conducting daily scrum meeting to review progress, identify, track and resolve issues
• Working in multi projects environment and tracking deliverables by using MS Project
• Communicating efficiently and intensively with stakeholders to establish effective working relationship
• Preparing project status reports for management by collecting and analyzing information and trends

Confidential, New York, NY

Project Manager

Responsibilities:

• Worked as a Project Manager to develop dynamic web-based applications for Confidential clients
• Developed web based applications to analyze, plan and execute ads run on a wide variety of media
• Managed all phases of project including initiation, planning, execution, monitor & control and closing
• Developed and lunched tools that define financial data elements that need to be stored in the Mainframe
• Managed resource allocation across multiple projects and forecasted availability for new projects
• Managed cost, schedule and quality while continuously indentified and mitigated underlying risks
• Built effective & proactive communication with all stakeholders and delivered exceptional result
• Produced and delivered project status reports, managed teams and resolved day to day issues
• Conducted gap analyses, defined constraints, critical path, risks and dependencies
• Conducted JAD sessions to discuss project issues and resolve issues in a timely manner
• Managed Offshore/onshore teams to ensure on time delivery of quality proven project deliverables
• Managed multiple projects and multi-phase projects at a time
• Conducting daily scrum meeting with teams to identify, track and resolve issues and risks
• Managed QA teams for integration system testing, user acceptance testing and defects tracking
• Monitored new system that worked as per specifications before it was released as a Beta version
• Managed the preparation of disaster recovery program and business continuity plans across all platforms
• Managed Agile methodology effectively by using user stories, product backlog, release plan and sprint

Confidential, Morristown, New Jersey

Project Manager

Responsibilities:

• Worked as a Project Manager in Confidential Enterprise Billing System - Release Management to design and develop a new system or system enhancements for Confidential Billing System
• Managed and launched "Billing Online" where Confidential customers can access their invoices and pay online
• Led global team of 40 and controlled budget up to $5 millions
• Managed and launched web based quality sales tools to support Confidential e-commerce and retail stores
• Updated web applications to log action items and systematic follow up for the resolution
• Led a team to modify and updated BRD and FRD templates
• Conducted impact analysis of Project Definition Document (PDD) to determine Billing system impact
• Led a team of BAs in gathering requirements, writing specifications and documented in BRD and FRD
• Created business process models using MS Visio to develop business architecture
• Indentified risks, prepared risk register & prioritized risks and made plan to mitigate risks
• Conducted JAD sessions with stakeholders, QA and developers to resolve issues
• Liaised between project team, business users and stakeholders with effective communication
• Managed development, QA and integration teams to complete the project within schedule and budget
• Managed effective and proactive commendation with stakeholders to get their on-time input
• Managed project plan & and schedule and controlled scope, budget and quality

Confidential, Jersey City, NJ

Testing Coordinator

Responsibilities:

• Worked as a MIS Testing Coordinator to plan & track Enterprise Releases Management testing
• Successfully completed BankOne and JP Morgan Chase Merger/ Acquisition system and UAT testing
• Successfully completed end to end integration and UAT testing for MIS regularity and reporting
• Managed data migration from JPMC legacy system to BankOne SAP system
• Developed test strategy, test plan, test cases, reference structure, test environments and test regions
• Conducted 'Daily Testing Call' for testing updates, tracking and resolving testing issues and defects
• Maintained and tracked MIS Test Execution Plans for all testing phases using MS Project
• Used HP Quality Center (Test Director) to manage & execute test scripts, test cases and tracked defects
• Analyzed complex data migration and performed regression testing
• Worked in multi task and multi project environments
• Led a offshore/onshore team of 31 personnel
• Defined GL test data that included retail banking, commercial banking and mortgage data
• Communicated daily testing status report to the entire project team and senior management
• Managed business and testing teams to obtain test data requirements from the MIS - LOB validators
• Worked in an Enterprise Releases Management environment and followed Waterfall methodology

Confidential, Wilmington, DE

Business Analyst

Responsibilities:

• Gathered business & user requirements and documented in the BRD for Credit Card projects
• Defined and documented Standard Operating Procedures(SOP) for new credit card applications
• Defined credit cards data protection and encryption standard according to Payment Card Industry (PCI)
• Performed real-time credit scoring decisions used to approve or deny consumer credit
• Conducted GAP and data flow analysis, created screen mock- Confidential, use cases and traceability Matrix
• Involved in understanding of Credit Risk Management for Credit Card
• Conducted business and functional requirement walk-through meetings
• Communicated with stakeholders to clarify issues and obtained signoff on corresponding documentation
• Used Waterfall methodology effectively for all the projects

Confidential, East Brunswick, NJ

Sr. Business Analyst

Responsibilities:

• Developed a mortgage application processing system and online payment system
• Developed data sources and target systems to identify data issues, data gaps and recommend solutions
• Gathering business and user requirements by conducting user, sponsor and stakeholders interviews
• Converted business requirements into functional requirements and documented them in FRD
• Involved in feasibility and risk analysis to identify business critical and high-risk area of the application
• Developed data model, illustrating the flow of data from the legacy system into the application database
• Worked with business and technical teams to develop technical design and workflow process models
• Managed System and UAT testing, tacked and resolved defects prior to implementation (Go Live)
• Created ad-hoc quires and reports using SQL to support business need

Confidential, Englewood, NJ

Business System Analyst

Responsibilities:

• Developed and implemented the customer Billing system for a leading insurance company (CIGNA)
• Participated in project planning, gathering requirements, testing, implementation and Go Live planning
• Liaised between Information systems groups and business user groups
• Developed project business and functional specifications and communicated with technology teams
• Used Visio to create activity diagrams, Sequence Diagrams, workflow, and business process models
• Analyzed current data processes and created UML diagrams of logical and physical data
• Used MS Project for planning, tracking and reporting
• Updated data mapping by using MS excel

Confidential, Madison, NJ

Business Analyst

Responsibilities:

• Developed a vendor selection, rating and scoring system for the CRM initiative to support sales
• Managed the application enhancements for both compound ordering and tracking system (COATS)
• Evaluated current vendor products and applications and proposed a new system
• Conducted interviews with clients/users to assess the needs and defined requirements and deliverables
• Managed project documents in accordance to FDA compliance program
• Created Activity diagrams, context diagrams, workflow models, data flow diagrams and use cases
• Engaged in Quality Assurance testing (Unit testing and UAT testing)

Confidential, Houston, TX

Business Analyst

Responsibilities:

• Developed a Customer Care information system to contact bank customers timely and accurately
• Gathered business & user requirements and documented in BRD
• Analyzed current data flow processes and proposed future data flow and business flow processes
• Participated in the project review meetings and gave project updates
• Coordinated technical training for the bank staff for a new system prior to implementation
• Coordinated with the testing team for the regression and UAT testing