SUMMARY

• Accomplished IT professional with progressive and extensive experience in broad range of technological and business processes. Results oriented leader with proven project management experience. Successfully managed complex IT and business projects from initiation to post implementation. Extensive experience partnering with customers to identify business needs, develop and deliver solutions.
• Strong technical background as an enterprise software engineer, business process analyst, QA analyst. Excellent leadership, communications, organizational, and interpersonal skills. MBA, PMP and CCP Certifications.

TECHNICAL SKILLS

Methodologies: Agile/Scrum, Waterfall, PMLC/SDLC, UML, Use - Cases, OO analysis & design

Project S/W: MS Project, Jira, Rally, Clarity, ClearCase, Quality Center, Visio, PowerDesigner

Languages: .NET/classic VB/C#/ ASP, SQL, PL/SQL, VBScript, JavaScript, JSP, CSS, HTML, XML/XSLT, SSIS, MSBuild, TFS, UNIX scripts, DataStage, Toad, Rapid SQL, SoapUI

Databases: Oracle, Sybase, SQL Server, MS Access

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager

Responsibilities:

• Create, track, and drive end-to-end project plan
• Collaborate with business units, Program Managers in high level planning and prioritization.
• Facilitate scrum product backlog, planning, grooming, daily scrums, review, and retrospective meetings.
• Plan and manage software staging/UAT and production deployments for functional code releases and software upgrades. Reduced deployment times from 1+ days to 3 hours, and personnel by 50%.
• Manage multiple agile cross-functional teams based-on onshore/offshore service-delivery model.
• Ensure integration of projects, align project scope, schedule, and risks based on business needs.
• Improve project process to meet departmental objective of productivity, timeliness, and quality.
• Setup efficient release management standards and processes improving execution and delivery
• Automate build, regression test, deployment process allowing frequent successful incremental changes.

Confidential

Project Manager

Responsibilities:

• Delivered new statements and customizations to five major UK financial firms hosting high wealth business clients, in addition to applying world-wide baseline enhancements.
• Developed, managed, and reported project plans, schedules, resourcing and budgets for each overlapping project ensuring client’s requirements & quality objectives were on schedule within budget.
• Provided daily direction and leadership to a high performing 4-member team of BA’s, Oracle and Java programmers in addition to offshore business partners (vendors).
• Coordinated release deliveries, implemented design configurations, identified risks & control measures.
• Proactively worked with PMO ensuring projects adhered to PMO processes and strategic objectives.

Confidential

Project Manager/Lead Applications Analyst

Responsibilities:

• Team leader for enhancements to complex test scoring engine used for SAT, GRE, CLEP exams.
• Led successful integration of QC Conversion Tables UI. Facilitate sprint planning meetings, estimation.
• Created UML models, Use Cases, Sequence Diagrams. Develop data analysis & problem reporting SQL.
• Planned, monitored, approved progression/regression/acceptance testing and integration testing.
• Performed Innovative Test Items Project gap and impact analysis.

Confidential

QA Project Manager

Responsibilities:

• Organized and managed 2-4 concurrent projects/releases directing teams up to ten QA Analysts.
• Responsible for planning, coordinating, executing system, functional, user acceptance of applications.
• Authored QA Project Plan, Master Test Strategy Plans, resource plans, project estimates, and schedules
• Facilitated defect scrum triage meetings with business, development, and testing departments.
• Created Project Dashboards, metrics, burn-down chart for measuring progress of milestone deliverables
• Developed Knowledge Capture process and templates used by team to document findings.
• Categorized apps by Business Priority and Stability to determine critically and analysis priority.

Confidential

Project Lead / Sr. Developer / Business Analyst

Responsibilities:

• Team leader/Sr. Developer - major Cost Containment Project recovering $500k medical costs annually. Provided analysis, design, programming, testing, project guidance for each iteration.
• Senior Programmer/Analyst supervising four developers.
• Lead QA Analyst/Developer - On loan to QA Department providing technical expertise and developed a process to reduce a backlog of production bound projects.
• Sr. Programmer coding and testing programs for Oracle 11 and Sybase ASE 12 backend databases.
• Sr. Analyst working with business departments on medical systems issues. Authored Business Requirements, Functional Specs, and Software Architecture Documents, detailing solutions.
• Conducted interviews. Analyzed business systems, data, process flows. Presented solution alternates.
• Programmed and tested system modules. Implemented database changes.
• Designed, wrote, implemented, and maintained complete web site presence for small to medium size companies. Managed client accounts.

Confidential

Technology Services Administrator

Responsibilities:

• Online grant requests increased from 25% to 72% and time to process reduced 50% from 10-14 business days to 5-7 business days.
• Identified technology needs for 5 year business strategy, operational model, and technical architecture.

Confidential

Senior IS Support Analyst

Responsibilities:

• Support manager for clinical study data management system and convert eClinical studies.
• Workflow analysis of clinical trial processes to streamline clerical and application system procedures.
• Consultant for ERP software clients, performing similar duties as outlined below with Confidential .

Confidential

Senior Developer/Analyst

Responsibilities:

• Client hands-on manager responsible for project plan, estimates, scheduling and directing 10 person development team. Met with clients to develop business and technical specifications. Worked with team hands-on coding and testing ERP Procurement modifications, achieving 100% client satisfaction.
• Authored Sherwin-Williams functional/technical specs, developed programs. Created GUI apps, global triggers, database modules (orders, shipments, and financial data). Finished 15% under budget.
• Wrote business analysis reports, estimates, functional/technical specs, programs and test plans for Kellogg’s worldwide (order entry, pricing, discounts, invoicing, inventory and transportation).
• Supported integration between ERP system and Oracle’s product suite (financials AR/AP/GL, resource planning, manufacturing).