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It Project Manager Resume Profile

Experienced IT / Project Manager Professional with emphasis in Systems Development Life Cycle implementation, Infrastructure Management and Process Improvement. Lead projects and initiatives according to PMI / PMBOK standards.

COMPETENCIES/SKILLS

  • Project Management Infrastructure, Application Development, Legacy Systems, Business - Agile and Waterfall methodologies
  • Environment Administration / Enterprise Deployment
  • Process Improvement BPMN process modeling expertise
  • Full-service business analyst skill-set
  • Quality Assurance and development experience with testing tools including Quick Test Professional and Quality Center
  • Change Management implementation experience
  • Peer Review/Sarbanes Oxley compliance expertise
  • Stakeholder/Risk Analysis experience
  • LEAN and LEAN Sigma methodologies
  • Training and team facilitation experience across all levels of the organization
  • Employee management/coaching skills
  • Database Management, creation and support
  • Superior oral/written communication and public relations skills
  • Extensive ERP Software Experience: SAP ECC 6.0 HCM , SAP EP 7.0 Portal, SAP BI 7.0, SRM
  • Software experience including: Windows/Microsoft Office Suite products, Microsoft Access, Microsoft Project, Microsoft Office Visio, SharePoint, Lotus Notes, HireSystems, Docupace, Remedy, WebBuilder
  • Project Management/Planning tools: Primavera Project Planner, TeamPlay, Planview, Project Information Center PIC , Project Server 2010

EXPERIENCE

Confidential

  • Environment Administrator for the CORE project within Wells Fargo. Coordinate, manage and execute deploys across development, testing and production environments.
  • Develop and maintain multi-tier deployment plans and issue logs by collaborating with all levels and groups within the organization.
  • Partner with CORE teams/external partners application teams and TIS support teams to assign resources and manage resources indirectly to complete installation tasks, migrations/upgrades and patching activities.
  • Coordinate work flow and dependencies within the CORE environments, as well as external changes impacting CORE.
  • Create and maintain issue log and provide status updates to stakeholders, senior management, quality assurance teams and Release/Project Managers.
  • Responsible for identifying and understanding problems, bringing issues to resolution, and escalating as necessary to meet timelines and improving processes.
  • Lead the R4.14 release for the CORE project. Assist in assigning peers to manage deploys and compile results for analysis.
  • Leverage enterprise tools and technology for change management processes, deployment procedures, resource requests and issue/defect management.
  • On-call administration support for all enterprise environments. Act as a team player and serve as back-up for peers as needed/requested. Provide guidance and training for new Enterprise Administrator consultants.

Confidential

  • Program Manager in the Office of the CIO for the Iowa Department of Revenue programs. Implement applications, databases SQL and Geospatial , infrastructure, legacy systems and processes to comply with State of Iowa Legislation.
  • Participate in LEAN Sigma events and manage projects with multiple workstreams/phases accordingly.
  • Lead project teams consisting of technical resources, business liaisons and 99 local governments to ensure the State of Iowa is in compliance with all legislation.
  • Provide presentations and updates to the CIO of the State, Director of the Department of Revenue and their respective leadership teams.
  • Develop and maintain project plans in Microsoft Project Server 2010 and their correlating SharePoint sites, issue and risk logs, change control logs and resource assignments. Create, implement and deliver communication plans, presentations, and progress reports to team and stakeholders.
  • Responsible for identifying and understanding problems, bringing issues to resolution, and escalating as necessary to meet timelines.
  • Create and manage budgets, resource allocation and time tracking to ensure deliverables are met within scope of project.
  • Plan, organize and lead regularly scheduled project meetings and subject-matter expert meetings.

Confidential Senior Project Manager

  • Project Manager in the Servicing PMO for government-mandated Consent Order Article VII Program.
  • Partner with external Regulatory Financial Services and Legal firms to manage the creation and implementation of Business Rules to determine financial injury and compliance with OCC regulations.
  • Manage projects with continuous scope and timeline variances to handle Data Validation, Exception procedures and Remediation processes.
  • Lead project teams consisting of technology, business and external resources to ensure strategic business acceptance and success.
  • Manage Business Systems Analysts and Project Managers to ensure project deliverables are met and promote professional growth.
  • Partner with senior leadership to make recommendations to modify processes, technology and procedures to create efficiencies for the overall Consent Order program.
  • Develop and maintain highly complex project plans, issue and risk logs, change control logs and resource assignment plans. Create, implement and deliver communication plans, presentations, and progress reports.
  • Responsible for identifying and understanding problems, bringing issues to resolution, and escalating as necessary to meet timelines.
  • Plan, organize and lead project meetings and subject-matter meetings with internal/external resources.

Confidential Senior Project Manager/Business Systems Consultant

  • Serve as Project Manager and Business Systems Consultant in the Project Management Office for large Broker Dealer business and technical initiatives.
  • Project Manager for initiatives in the Transitions Excellence program resulting in receipt of a Service First Excellence Award for outstanding performance.
  • Create detailed business requirements and implement new Live Office email Creation, Archiving and Journaling processes. Ensure email procedures and processes align with SEC, FINRA and all regulatory requirements. Document detail procedures and provide training for department leads.
  • Business Analyst and Project Manager for Broker/Dealer marketing projects. Implement streamlined processes for Advisors to obtain Broker Dealer business cards and websites upon affiliation by collaborating with business units and negotiating SLAs with vendors. Lead team to document processes and procedures.
  • Develop test strategy, cases and manage testing coordination for new Wealth Management application.
  • Manage a team of Business Analysts to develop PMO standard Quality Assurance processes and procedures.
  • Design and develop process flows for all current and future state processes for projects in the PMO.
  • Research and develop new Compliance procedures for Advisors and present to senior management.

Confidential IT Project Manager Technology and Operations Group CORE Upload

  • Project Manager for application and infrastructure projects with budgets ranging from 150k to 3.2 million.
  • Responsible for leading project teams and managing activities associated with high-visibility projects that are long-term, company-wide, and significant in risk, scope and complexity.
  • Maintain continuous alignment of project scope with strategic business objectives. Make recommendations to modify the project to enhance effectiveness toward the business result or strategic intent.
  • Responsible for obtaining approvals on documentation Business Requirements Documents, Data Requirements Documents, Software Requirement Specifications, Project Charters, Change Requests, Master Test Plans, Project Readiness Reviews.
  • Develop and maintain highly complex project plans and work with Project Analysts to maintain budgets.
  • Responsible for understanding problems, bringing issues to resolution, and escalating as necessary to meet timelines.
  • Attend and participate in daily SCRUM sessions led by QA Lead and follow-up on any issues that need escalated.
  • Create, implement and deliver communication plans, presentations, and progress reports.
  • Conduct Peer Reviews on projects in Planview to ensure SOX compliance.
  • Responsible for interviewing, selection and training of new contractors and staff.

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