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Program / Project Manager Resume

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SUMMARY

  • Dynamic & Result oriented I/T Software professional with over 15+ years experience in program and project management, project planning and execution, application development and architecture, analysis, designing, implementation, testing and supporting Life & Health Insurance, Annuities and financial applications.
  • Having 7+ years of program and project management experience
  • Proven track record in project planning, management and execution
  • Have completed PMP, program management Transceed certification (internal certification)
  • Vast experience working in onshore - offshore model and multi-vendor environment
  • Proven capability in managing large teams and team spread across multiple geographical locations
  • Good knowledge of MS project, Excel, Word, Powerpoint and Visio
  • Strong domain knowledge - wealth management, Life and Health insurance and Annuities
  • Over 10+ years of hands-on experience in IBM Mainframe environment with key expertise in development/maintenance of mainframe applications using COBOL, CICS, DB2, IMS DB, VSAM, JCL, MVS, TSO/ISPF
  • Good knowledge in requirement gathering, understanding of business requirements, documenting the requirements and translating the requirements into the design
  • Expertise in analysis, designing and application architecture
  • Knowledgeable in production support activities and supporting nightly batch cycle 24 X 7
  • Well experienced in Software Development Life Cycle (SDLC) methodologies and Software quality assurance processes

TECHNICAL SKILLS

Languages: COBOL, CICS, JCL, SQL, EASYTRIEVE, IBM MQ SERIES

Mainframe Tools: ISPF, XPEDITOR, FILE-AID, SYNCSORT, ICETOOL, SPUFI, QMF, JES, NDMABEND-AID, ENDEVOR, CHANGEMAN, DB2 Utilities

Databases: DB2, VSAM, IMS DB, SQL Server

Operating System: OS/390, Z/OS, Windows NT / 2000 / XP, Unix

Middleware / Client Server: MQSeries, POWER BUILDER, C

Other Tools: PVCS, VISIO, MS Project, MS Powerpoint, MS Office, Sharepoint

PROFESSIONAL EXPERIENCE

Confidential

Program / Project manager

Responsibilities:

  • Managing delivery and sales of all application development and maintenance work in Confidential
  • Monitoring, controlling, implementation and closure of complex software projects across all the division
  • Build and manage critical relationships with client executives at the Director, Senior Manager Level across different lines of client’s business
  • Project planning, estimation, work scheduling, prioritization, task allocation, delivery and scope management
  • Review project status with senior management both within the firm as well as with the client managers
  • Liaison with client IT groups like architecture, infrastructure and data base administrators
  • Develop staffing plans, identify skill-sets requirements and staff resources
  • Resource training and development needs
  • Resolve issues, Risk and operations management
  • Responsible for managing Application porting, data migration and single sign-on integration projects
  • Application Porting track - The work involved moving all the applications from Smith Barney to Confidential platform, changing the code to adhere to MS standards, changing the code to use MS tools and utilities, scheduling the batch jobs, testing and implementation of code in production
  • Data migration track - The work involved migrating the data for 1200+ tables, 500+ flat and VSAM files, 20+ BLOB tables, 20+ Unicode tables and 10+ partitioned tables from SB platform to MS platform. Was responsible for managing this effort for the entire group
  • Single sign on between stock plans and MS retail website - This project involved integrating Legacy SB stock plans application used by the stock plan participants with Legacy MS retail website to provide the users seamless single sign on experience between the two websites
  • Coming up with detailed Work Break down Structure and preparing detailed project plans for various tracks
  • Tracking all the activities and reporting the status of those activities in the weekly thread level status meetings
  • Creation of Weekly status reports and monthly dashboards
  • Providing technical expertise and solutions to some of the challenges faced like moving BLOB data, reducing size of data transmission etc during application porting and data migration tracks
  • As a technical architect, provided a high level architecture for web site integration project, designing the data flow, identifying all the interfaces, preparing the design documents and the use cases documents
  • Managing the team including people from client side and ensuring that the tasks are delivered as per the schedule

Confidential

Program / Project manager

Responsibilities:

  • Project management of large team spread across multiple locations
  • Project planning, tracking and monitoring of all the requests
  • Project budgeting and constantly ensuring that there are no deviations between actual $ value and the budgeted value
  • Managing the project schedule and project cost
  • Issue resolution, Resource management and mentoring the team
  • Risk management and mitigation
  • Tracking the projects and Status reporting to all the stakeholders
  • Providing technical expertise to the team and designing the solution of the critical projects
  • Technical design creation, Technical document reviews, quality audits and reviews
  • Creation of management reports - Monthly Status report and DIO Dashboard
  • Defining and monitoring SLA’s of various projects within the portfolio
  • Identifying and working on various initiatives like Tools and Reuse components creation, Streamlining of various Quality processes, templates and checklist creation, working on productivity improvement initiatives

Confidential

Technical Project manager

Responsibilities:

  • Demonstrated excellent Project Management skills - which involved planning, tracking and monitoring the projects
  • Providing status of all the projects to various stakeholders
  • Provided 24 X 7 production support
  • Successfully completed the challenging projects within the agreed upon timelines
  • Effectively played the role as a team lead from the client side
  • Significant value addition to the client by proposing new ideas of reducing cost of doing business
  • Gained experience in all facets of Group Insurance knowledge
  • Coordinated with business users, the entire IT department and IBM support team for projects like Z/OS upgrade and disaster recovery
  • Well versed with change management procedures

Confidential

Technical Lead

Responsibilities:

  • As a team lead, determined best mix of development, interfacing applications, business requirements, project objectives and deadlines
  • Designed and developed the EDI interface to the existing Legacy applications

Confidential

Technical Analyst

Responsibilities:

  • Analysis of the tasks, designing, coding and testing
  • Instrumental in successful completion of the project with aggressive deadline
  • Received a certificate of appreciation for this project

Confidential

Sr. Software Engineer

Responsibilities:

  • Efficiently supported UAS and lot of peripheral application of UAS simultaneously
  • Commended personally by the client for problem solving and analytical skills
  • Recognized for outstanding work in maintaining and supporting the UAS application and for SPEED to UAS project
  • Single handedly completed SPEED to UAS project within a short span of time

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