Sr. Project Manager Resume
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SUMMARY
- 10 years corporate experience, managing corporate training & OD including corporate retail industry over 34 states & 800 stores.
- Managed corporate wide training including design & production of eLearning courses, classroom, Internet resources, OTJ, & self - study.
- Sr. Project Manager led multiple project teams in producing eLearning courses, & Internet resources.
- Professional experience includes project planning, resource planning, budget, procurement, quality, implementation, & vendor management.
- Broad background in including waterfall, agile, & rup methods to adapt to business
TECHNICAL SKILLS
- Project Planning
- Retail Product Guides
- Internet Product Guides
- eLearning & Video
- Share Point
- Resource Planning
- Agile & Rup Tools
- Project Schedule & Plan
- Balance Scorecard
- IT Teams & Training
- Lean & Six Sigma Tools
- Risk & Quality Mgt
PROFESSIONAL EXPERIENCE
Sr. Project Manager
Confidential
Responsibilities:
- Provide custom design courses in management development, change management/process improvement, & soft skills
- Marketing resources - create multi-delivery marketing via eMarketing, eNewsletters, print ads, & special events
- Sr. consultant manufacturer/ISO 9000 - strategic resource planning & upgrades to support 30% growth initiatives
- Consultant advertising agency - designed communication plans & training to market new technology initiatives
Confidential, PA
Sr. Manager Training & Organizational Development
Responsibilities:
- Project manager – led team in design & production of Internet multi-delivery resources including Internet retail product guides, self-study job aids, eLearning, & desktop
- Reengineered store operations, technology upgrades, & onboarding – reduced new hire turnover 19% to 14% over 800 stores within 4 months
- Project manager – led team in the design & production of eLearning courses via PMBOK & Rup methods to upgrade quality control, risk management, test plans, & production
- Vendor management – inherited project team mid-project cycle to complete custom IT software with outside vendor
- Internet retail product guides & equipment set up
- Project manager leading multiple IT project teams – resource planning, scope/schedule, workflow, productivity, risk management, implementation, & close out
- Acquisition – centralized & managed field resources to corporate office over 800 locations
Department Veterans Affairs
Sr. Education Specialist
Responsibilities:
- Established annual education budget & reporting
- Procurement – contract bids, contract negotiation, vendor analysis & management
- Resource planning – budgets, procurement, staffing, scope/schedules.
- Project charters & proposals – feasibility studies, cost/benefit analysis, formal return-on-investment measures
- Utilized dashboard & balance scorecard to lead enterprise initiatives across operations, IT, quality & risk management