SUMMARY

• Energetic, visionary strategist, a results - driven Information Technology / Finance professional qualified by ten years of extensive experience facilitating multi-million dollar projects, assessing customer needs, strategic planning, project management, and IT Governance. Continuous learner wif a passion for innovation.
• Inspiring leader and articulate communicator; proven ability to train, develop and manage top talent. Exceptional levels of integrity, work ethic and drive to achieve.Possesses an in-depth understanding of methodologies/processes dat maximizes solutions, builds business cases, utilizes the principles of total cost of ownership (TCO) and achieves business/technology alignment and deployment.
• Adept at establishing and implementing organizational strategic objectives, analyzing business procedures, documenting operating processes, preparing variance analysis, highlighting problems, suggesting improvements, and implementing corrective actions.

TECHNICAL SKILLS

• Full Life Cycle Development (10 years)
• Project Team Leadership (8 yrs.)
• Process Management (10 yrs.)
• Business Systems Implementations (10 yrs.)
• Team Lead Experience (10 yrs.)
• Project & Resource Management (8 yrs.)
• Change Control & Change Mgmt. (10 yrs.)
• Risk Management & Assessment (8 yrs.)
• IT Governance (8 yrs.)
• Scrum / Agile Methodology (3 years)

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Senior Project Manager/Delivery Manager

Responsibilities:

• Senior Project Manager / Delivery Manger for AT&T Centralized Development Team (CDT) (2nd Contract). 1/25/2016 - Present. Hired to provide strategic planning, engineering and application development support, network planning and infrastructure support for Mobility platforms across a broad group of core AT&T business functions along wif production support and business operations assurance. Functional business areas include Mobility, U-Verse, Marketing, Finance and Operations in addition to Big Data initiatives, etc.
• Delivery Manager for VPMS Backend & DB (vProbes, $3 million budgeted project) a project to certify a virtual common frontend, backend and database system to manage the Virtual Probe Management System to support virtual network probes to collect raw data from the network probes, correlate and analyze the data, and provide KPIs, session traces and reports for the Network Operations teams to monitor and troubleshoot network and services issues. dis project supports AT&T’s initiative to virtualize 30% of their network in 2016.
• Successfully Deployed 3 Networking, Agile projects (2 completed 2 months ahead of schedule and under budget): Force Model Dashboard (project to implement financial dashboards using Hyperion & Microstrategy to enable the TM&O organization to model predictive cost scenarios based on key work drivers, improving the ability to proactively plan and get ahead of cost takeout requests from Finance Front Line Managers), Command & Control One Tool (project encompassed tooling development required to consolidate Global Network Operations Center Incident & Outage Management from multiple environments to the One Tool application, a single tooling platform), and TRG CEs to TAs (project to assist Labs/IT to implement a solution for alarm processing, correlation and ticket counts reduction which will result in streamlining the alarm processing flow, improving the process automation routine, resolving the condition of missing alarms for outages, and decreasing repair time).
• Work closely wif Data Center and Corporate IT Infrastructure teams to ensure all systems has required network connectivity from internet front end through DB back end and onto back end WAN where applicable.
• Assist in the completion of network trials and evaluations of products dat might enhance availability and performance of existing network.
• Demonstrate ability to function independently and as a team member to implement networking best practices.
• Coordinate and manage code releases and shared APIs wif other IT groups.
• Conduct weekly and bi-weekly project status meetings/conference calls to update the ISAAC Group Senior Director of IT, Director of IT, Network Engineers, Deployment, Testing Analysts, Developers, etc. of current project status, completed tasks, tasks in progress, tasks not started, project risks and task milestones, etc.
• Develop detailed work plans, schedules, project estimates, resource plans and status reports for assigned projects.
• Responsible for monthly budget tracking and management wifin PRISM. Responsible for budget variances and risk analysis to ensure projects are on budget and completed on time.
• Plan and execute activities before, during and after network integration and testing of AT&T zones.
• Act as a liaison between AT&T, IBM, Cisco and additional vendors to manage schedules and dependencies.

Confidential, Atlanta, GA

Senior Project Manager/Delivery Manager

Responsibilities:

• Senior Project Manager / Delivery Manager for AT&T Business, Network and Corporate Solutions IT (BNCS-IT) Group (1st Contract). 8/5/2014 - 11/30/2015. Hired to provide strategic planning, engineering and application development support across a broad group of core AT&T business functions along wif production support and business operations assurance for all of Business, Network & Corporate Solutions. Functional business areas included: U-Verse and Mobility business units, Enterprise Business Intelligence supporting Marketing, Finance and Operations in addition to Big Data initiatives, etc.
• Involved in managing large scale, SDLC & Agile projects impacting hundreds of users wif implementation teams spread across the globe. Major activities included Architecture reviews, capacity planning, work scheduling, implementation planning and execution, and post implementation planning and executing (cut-over and normalization).
• Delivery Manager for the SD&A and CARE WFE Enhancements project which consisted of implementing a series of Work Flow Engine Tool Enhancements (new automation, operational enhancements) to improve the efficiency of WFE for SD&A Technicians. Results of dis project improved tech/manager efficiency, visibility to key metrics indicators (KMI-s), enhanced technician/manager experience by further consolidating resources into a single interface, enables the ability to keep agents/techs/managers - in process-, ultimately improving quality and the customer experience. Additional initiatives/enhancements in the project focused on Mobile First, Digital Care, and Big Data, to maintain critical applications such as Work Flow Engine, Care Assurance Portal and IVR. Projected: $111.3 million in savings over a 3-year period starting in 2015.
• Lead Project Manager for the NVG599 Internal WAP ($3 million budgeted project) which developed new ERP-EPIC ordering rules and created new interface flows between systems to suppress fulfillment of external Wireless Access Point when integrated wifin the Residential Gateway for installs and repairs. Current projections are for 151,000 monthly shipments generating $5.13 million in monthly cost savings.
• Delivery Manager for NVG599 Internal WAP project: blended (SDLC and Agile), software application development project consisting of 39 impacted applications, of which 15 were code impacted applications. Coordinated and assisted all application leads through all Milestone phases to include creation of: design packages (HLD & AID), development packages, testing packages, IST and UAT testing, Sprint tracking, and Deployment packages.
• Work daily wif Scrum Masters, software development teams, testing teams, Program Managers and Senior Technical Directors of IT wifin AT&T to build and adhere to AT&T processes and procedures.
• Manage the lifecycle of code development, from ideation to sprints to deployment.
• Assist wif the facilitation of scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.).
• Lead Project Manager for WebSphere and WebLogic Infrastructure Sustainment project, (8 National Data Centers consisting of 6 DB clusters: 12 Sun nodes, 17 Linux/Cloud nodes; 6 Application Clusters (160 servers), and 6 BEA clusters (55 servers). Managed resources spanning over 8 National Data Centers in parallel for the ISAAC Group. Lead Project Manager for WebLogic upgrade from WebLogic 10G to WebLogic 12C on bare metal & cloud environments.
• Support Project Manager for upgrade to WAS 8.5 & Cloud Deployment Project of multiple service units in transition to cloud platform/environment. Support Lead PM for transition of 3 National Data Centers to Linux/Cloud migration.

Confidential, Atlanta, GA

Technical Writer / Project Manager

Responsibilities:

• Hired to write the plan for a web-based / paperless initiative for the Victims Compensation Program. dis program provides compensation to individuals wif legal claims toward the State of GA.
• Mapped client business requirements to potential technology-based solutions, and identified opportunities for additional process improvements.
• Wrote technology / solutions based plan to identify options to replace an antiquated claims processing system including a new document management system wif workflow capabilities for task and process management, and a web based portal for internal and external victim/claimant, agency access.
• Gatheird requirements and analyzed data from multiple teams to provide business intelligence.
• Developed approved project plan, approved Project Charter, Project Initiation Form, Project Initiation Checklist, Communications Matrix, Risk Assessment/Mitigation, Issues log documentation, etc.

Confidential, Atlanta, Ga

Project Manager / Senior Business Analyst- Finance

Responsibilities:

• Developed and Managed Office of Finance and Business Administration projects for the CAuPRI Initiative, a process enhancement, Title III program for Confidential - a portfolio of $115 million dollars and approximately sixty (60) projects across all business units: Human Resources, Finance, Financial Aid, Student Services, Institutional Advancement, Compliance, etc.
• Project Manager: Successfully deployed Annual to Monthly Depreciation implementation wifin Banner ERP system. Monthly depreciation allowed for a smoother audit period for the university, better financial reporting, and dis resulted in a 50% cost savings in reduced audit fees ($1.2 million to $600,000).
• Project Manager: Successfully implemented Banner Workflow to streamline and automate university processes. Workflow allowed for electronic routing of documentation (paperless environment), an electronic approvals process, and a reduction in manual processes dat will save the university money and time.
• Project Manager: Successfully implemented AMEX Business Travel implementation (university business travel automation project), which allowed the university to reduce timeframe needed to approve business travel (reduced from 4 to 6 weeks to 24 hours) and capture cost savings through just-in-time air/hotel/car rental bookings. University projected to save $200,000 annually.
• Managed numerous network projects through their complete lifecycle. Projects included: Finance web upgrades, network infrastructure for finance processes (banking transactions, credit card processing, etc.), corporate purchasing system upgrade and server consolidations. Supported IT infrastructure in planning of hardware, software and network project requirements.
• PMO Central Reporting for project milestones, risks, and status updates concerning finance projects under the CAuPRI initiative.
• Assisted CAuPRI Program Manager and IT group in transitioning from a waterfall organizational design to an Agile organizational design to maximize allocation of project resources, efficiently managed and implemented projects through iterative phases or ‘project sprints’ designed to more TEMPeffectively allow the project team to respond to changes in project scope, streamlined the budget process for projects, and created a more cohesive environment focused on project engagement across business units.

Confidential, Atlanta, Ga

Project Manager / Financial Systems Analyst

Responsibilities:

• Served as Project Manager for total system overhaul and upgrade of T-Recs (to include network and data storage requirements). T-Recs is Wendy’s Arby’s Group’s corporate accounting reconciliation system. Successfully completed project two months under schedule (14-month project).
• Technical Project Manager for the Treasury Department group. Managed numerous, simultaneous projects through their complete project lifecycle. Projects included: application upgrades, network and data storage for T-Recs upgrade, storage and network for electronic trading & electronic funds transfer. Responsibilities included business & technical resources, third party vendors & outsourcers, creation & maintenance of project plans, milestones & issues, & project budgets.
• Served as Project Manager for project to successfully achieve 30% cost reduction wifin Wendy’s Arby’s Treasury Department by creating bank macros to bring in-house national accounts previously handled by Dataflow, a vendor dat manages national treasury accounts through the creation of macros.
• Systems Administrator for corporate accounting reconciliation system.

Confidential, Atlanta, Ga

Business Systems Analyst

Responsibilities:

• Gatheird requirements for operations governance (business & financial).
• Managed project work, including development / maintenance of project plans.
• Developed business and audit processes, communications and monitored implementations.
• Designed, developed, and implemented HR Services Technology governance / oversight tools, metrics and routines.
• Delivered on assigned projects, demonstrating value through increased process efficiencies, reduced cost and alignment of partners across the organization.
• Developed and analyzed data.

Confidential, NY

INFANTRY OFFICER

Responsibilities:

• Infantry Platoon Leader - Served as infantry officer at Ft Benning, GA, Camp Casey, Korea, & Ft Drum, NY. Planned and conducted training for a mechanized infantry platoon consisting of forty soldiers & five non-commissioned officers, delegated the procurement of training materials, participated in platoon and battalion training events, and conducted soldier performance evaluations.
• Battalion Staff Operations Officer, Fort Drum, NY. Battalion Staff Operations Officer for infantry Battalion consisting of four light Infantry companies & a battalion staff company (approximately 1000-1200 soldiers).