SUMMARY

• 12+years work experience as a Business Analyst/ Project Manager with a focus on the Financial Services Domain.
• Excellent Financial Services domain knowledge with an in - depth understanding of Credit Cards, Banking.
• Working knowledge of Real Time Payment processing products, prepaid cards, Insurance cards, Back Office Processing for Banking Product.
• Proficient at Business Analysis, Project Management, Software Design, Development, Implementation, Testing and Quality Assurance with hands on experience with the Software Development Life Cycle and the Quality Assurance Life Cycle.
• Strong Project Management skills including Planning, Project Scheduling, Work Breakdown Structures, Size Resource and Effort Estimate, Monitoring and Reporting.
• Sound understanding of Business Requirements and developing Technology Specifications accordingly.
• Proven success in Business Requirements Gathering, Business Process Flows (As-Is and To-Be), JAD Sessions, UAT, Cost Benefit Analysis and Workflow Management Tool.
• Extensive experience in producing documents like Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), Software Requirement Specifications (SRS), Creating Request for Proposals (RFP), Requirements Traceability Matrix (RTM).
• Experience in creating Test Plan, Test Cases and Test Scripts for Functional and Non-Functional testing.
• Adept in Data Warehousing and ETL tools.
• Experience working on projects where System Designs have had Loosely Coupled Architecture as well as Tightly Coupled Architecture.
• Worked on System Integration projects involving Source-To-Target Mapping.
• Proficient in implementation, maintenance of Database Security (Users, Roles, Privileges), space management of logical structures (i.e. table spaces, rollback segments) and auditing of users.
• Practical application of the HP-ALM software to help Agile and traditional teamsto gain real time traceability.
• Sound Oral and WrittenCommunication Skillsenabling the transformation of the needs of various Stake Holders into FunctionalRequirements.
• Automation expertise in Selenium and Groovy scripting.
• Extensive Knowledge of Financial Analysis, Forecasting, Valuation, Planning and Budgeting.
• Working knowledge of software engineering practices such as System Development Life Cycle (SDLC), Waterfall, Rational Unified Process (RUP) and Agile enabling precision in the delivery of requisite Artifacts pertaining to Requirement Analysis.
• Experience in Use Case Analysis, creating Key Performance Indicators (KPI), Enterprise Risk Management, Business Continuity Planning (BCP), and Change Management.
• Worked on software architecture patterns involving a Three Tier Architecture.
• Adept in web services along with concepts like WSDL, SOAP, XML and HTTP.
• Adept at Deployment Planning and troubleshooting Production Issues.

TECHNICAL SKILLS

Database Tools: AQT

Platforms: UNIX, Linux, Windows 2000/2003/2008 , NT, MS DOS

Languages: C, Java, HTML, SQL

RDBMS: DB2, SQL 2005

CM Tools: Clear Case, Build forge

Scripting: Groovy

Automation/Per: Selenium, J Meter

DW/BI: Informatica, Abinitio, Micro strategy

PROFESSIONAL EXPERIENCE

Confidential, Foster City, CA

Sr Prof Project Manager/Scrum Master

RESPONSIBILITIES:

• Created a Project Charter defining Project Objectives, Customer Needs andScope.
• Used MS Sharepoint 2013 as Centralized Content Management tool for various stake holder to keep track of Artifacts.
• Collaborated with external teams with dependencies on the outcome of the current project using MS Sharepoint 2013 for Document and File Management.
• Responsiblefor Resource Planning, Revenue Planning, Budget Allocation, Work Breakdown Structure and Reporting.
• Created Weekly Status Reports for the Product Capability Manager to track variances in order to avoid Over Burn.
• Established the Baseline Scope of the Project while avoiding any potential Scope Creep from a Resource and Budget perspective as well as the Technical front.
• Created Milestones to be achieved on a Quarterly basis.
• Worked closely with the BI team to build predictive logic for Card Services spread across Mastercard, Confidential and American Express in order to detect anomalies in Credit Card spending patterns overseas.
• Facilitated Tech Feasibility Studies in order to ensure the availability of adequate Resources, Infrastructure and Capital.
• Extensively used MS SharePoint and MS Project to keep various stakeholders to document and display Artifacts and Plans.
• Authored Statements of Work (SOW) and responded to RFP’s as and when necessary.
• Performed Strengths, Weakness, Opportunities, and Threats (SWOT) Analysis to check the compatibility of the Legacy System and Server Technology with new business requirements.
• Helped prioritize END USER requirements as System Requirements to be included while developing the AML Risk Rating system.
• Conducted the sprint-planning meeting, daily scrum meeting, sprint review meeting and sprint retrospective.
• Conducted Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests.
• Oversaw Black Box Testing based on test scenarios and test cases developed to eliminate gaps between requirements and functionality
• Used Clearquest and HPALM to trackdefects and whileTest Cases and Test Scenarios were run.
• Facilitated User Acceptance Testing (UAT) and developed the test plan, test conditions and test cases to be used in testing based on business requirement/use cases in conjunction with the Business Owners.
• Trained the future users to coordinate their activities vis-à-vis the new system

Confidential, Foster City, CA

Sr. Business Analyst

RESPONSIBILITIES:

• Reviewed and defined the business case from a high level scope perspective.
• Assessed the As-Is and the To-Be state of the system to perform a GAP analysis.
• Compiled high level requirements by conducting focus groups and requirement workshops with the involved stakeholders.
• Initiated JAD sessions to break down the business requirements in order to list low level requirements.
• Created functional and non-functional requirements based on the requirement artifacts.
• Assessed system-level process flow of real time transactions to identify sourcing needs for data warehousing purposes.
• Liaised with the Product Owner to translate the product backlog into an initial set of user stories.
• Helped prioritize the product backlog based on the needs of the project.
• Developed Sprint Burn Down charts to calculate the velocity of the scrum team for improved Project Management.
• Conducted backlog refinement meetings based on impact analysis.
• Created Test cases, Test Plans and performed UAT.
• Maintained a Requirement Traceability Matrix, logged defects using the HP Quality Center to assist the QA through the testing process

Confidential

Test Manager

RESPONSIBILITIES:

• Assist, review design, Execute functional cases of ETL Process using Abinitio, Informatica
• Execute, Identify Performance Bottlenecks using J Meter and work with Infrastructure and support to overcome the challenges
• Managing the delivery overcoming the technical challenges in daily project activities
• Manage module wise planning and execution
• Co-Ordinate with the IT team for successful Execution and to complete the delivery within a specified timeframe
• Prepare Module wise Execution Metrics, Defect report and Daily statistics and provide it to Client Manager
• Provide UAT support to Business users on the data preparation and clarifying any opened issues in sharepoint, Perform analysis on a defect leaked into UAT and provide necessary input to the client Lead
• Causal Analysis of post-production Defects and implement preventive measures
• Perform resource planning
• Monitor Weekly Employee utilization through time sheet approvals and attendance system
• Mentor the development of Employee Professional skills and monitor and support career development plan for employees under his supervision
• Approve the competency analysis mapping for Employees under his supervision
• Review the performance of the Program unit against Key parameters and suggest improvement measures
• Identify training needs and schedule training programs as warranted
• Perform resource planning and places employees in different roles and assignments as appropriate

Confidential

Test Lead

RESPONSIBILITIES:

• Create manual, performance test plan, strategy and review the same
• Automation Framework architect using Selenium and Groovy for Web application and Web service respectively
• Execute, Identify Performance Bottlenecks using J Meter and work with Infrastructure and support to overcome the challenges
• Perform Functional, Integration, Performance and Regression testing of very complex modules
• Managing the delivery overcoming the technical challenges in daily Testing activities
• Manage module wise planning and execution
• Co-Ordinate with the Dev and Support team for successful Execution and to complete the delivery within a specified timeframe
• Execute, Identify Performance Bottlenecks and work with Dev and support to overcome the challenges
• Prepare Module wise Execution Metrics, Defect report and Daily statistics and provide it to Client Manager
• Causal Analysis of post production Defects and implement preventive measures
• Provide UAT support to Business users on the data preparation and clarifying any opened issues in sharepoint, Perform analysis on a defect leaked into UAT and provide necessary input to the client Lead
• Develop Automation scripts using the in house developed Framework
• Involved in Automation Framework development

Confidential 

Software Engineer

RESPONSIBILTIES:

• Creating Test strategy, plan, Design and Test Cases.
• Unit testing of the Stored procedures and functions in SQL.
• White Box Testing of the A2A calls and automation suite developed for regression of Association release changes in Junit
• Perform the Functional, Performance and Regression testing of the Modules
• Activities as a Module lead for team of Four