OBJECTIVE

• Career Oriented Professional Seeking a Leadership Position in teh areas of IT Program/Project Management Utilizing my Experiences and Expertise.

SUMMARY

• IT Management Consultant wif over 15+ years of Proven Experience Specializing in Program/Project Mgmt for Fortune 100 - 500 Co. wif Concentrations in IT Consulting, Service Delivery, IT Transformations, IT Transitions, IT Strategies, Infrastructure Buildouts and IT M& A.
• Program / Project Mgmt. and Service Delivery of large scale IT Infrastructure Projects such as:
• Bldg. Infrastructure BuildoutsData Center Move / BuildsCore Network Upgrade / Optimization
• Storage Transformation Security Infra Transformations Citrix / Middleware Migrations
• Identity /Access Mgmt Systems-MIISWireless AP ImplementationEnterprise Application Builds
• SharePoint Record Mgmt. Deployment Windows / App DeploymentDevelopment of IT Policy / SLA
• Voice Over IP (VOIP wif IVR & ACD) Imp.ERP- JD Edwards ImplementationEnterprise Application Migrations
• TEMPPrincipal IT Program Management of a $900+ Million Mega Casino / Resort Construction Project for MGM MIRAGE - Las Vegas.
• TEMPPrincipal IT Program Management of a $1.7+ Billion Mega Casino / Resort Construction Project for MGM MIRAGE - Macau -China.
• TEMPPrincipal IT Program Management of a Casino Construction Remediation for MGM Mirage’s Beau Rivage Property due to Hurricane.
• TEMPPrincipal IT Program Management of New Sites Build out for Citi Group’s Regional Offices in Northwest and Southwest Regions of US.
• Overall Program Management of Enterprise Class Data Center Build outs / Consolidation Initiatives for Fortune 500 Companies:
• HPMGM Mirage CITI GroupTXU EnergyCharles Schwab
• Overall Program Management of Large Scale Enterprise Wide IT Storage Transformation Initiatives at teh Confidential Company to Include:
• Program Management of Overall Disaster Recovery Program for Clients to include SAP and other enterprise applications.
• Specialized in Enterprise Windows 2000 / XP / 7 Migration along wif Application Migration utilizing Migration Factory Approach Method.
• Specialized in Project Methodologies from Pharma Industry in particular teh CFR Part 11 and GMP Guidelines and subsets for most project
• Program Management of SharePoint 2010 Enterprise Content Management / Document Repository across teh Enterprise.
• Project Management of Enterprise IT Security - DMZ Refresh Project and streamlining IT Security Policies and Procedures.
• Overall Program Management of Merger & Acquisition Projects to Include ABN AMRO into Confidential and Mandalay Bay into MGM.
• Overall Program Management of IT M&A Transition for teh Largest Utility Company in Texas - TXU Energy and Buildout of its Corp. Office.
• Service Delivery Management for Harman International, Nortel Networks and Other Clients.
• Vendor Management to include: IBM, MS, Confidential, ACS, HCL and 88 other Vendors, Suppliers and Service Providers across Fortune 500 Co.
• Program Management of Corporate Site Offices, Branches & Campus Technology Infrastructure Build out, Relocations & Consolidation.
• Program Management of IT Transitioning of Services into a New Joint Venture to include JD Edwards ERP Sys. & Remedy CRM Sys.
• Project Management of Enterprise Wide Software Deployment such as Windows XP, Citrix, and SharePoint across teh enterprise.
• Project Management of Enterprise Wide Hardware Deployment such as Storage, Servers, PCs and Network Gears across multiple sites.
• Experienced in Implementation of Network Converged Technologies such as VOIP, IPTV across Fortune 500 companies (CITI / MGM.)
• Project Management of Identity Management and other Sarbanes Oxley Compliancy Related Projects.
• Project Management of Building / Data Center Consolidation Project at Charles Schwab. Resulting in $3 million in cost savings annually.
• Experienced in IT Infrastructure Audits to include - Review of IT Policies, Infrastructure Operating Costs and Software/Hardware Licensing,
• Managed and Implemented Multi-Million Dollars Projects on Time and wifin Budget- (me.e. Enterprise Core Network Upgrade, Win2k/XP Deployment, Citrix Upgrade, Active Directory, Bldg. Data Center Consolidation, Identity Mgmt. Systems MRO-CMMS etc.)
• IT Management of Service Delivery Group -Network/Desktop/Help Desk/Telecom for 10,000+ users across multiple sites.
• Experienced in utilizing MS-Project Tools for Team Collaboration and Tracking of Projects.

TECHNICAL SKILLS

Operating Systems: WINDOWS 7 / 2.X / WINDOWS SERVER 2.X, / IIS services, MS EXCHANGE 2.X / ENT 2K, ISA, Terminal Server, Citrix XP, AIX

Databases: Oracle-based applications, MS Access 2.x, SQL based applications

Applications (Windows and UNIX): ERP - SAP; CRM - Salesforce; MRO - Maximo; CMMS - MP2; -Remedy, MS Project/Project Server, MS Office

Converged Networking: VOIP, IPTV, LAN / WAN, Routers- Cisco various models, Switches- Nortel & Cisco. Cabling5/6e, TCP/IP, ATM, Frame Relay, IVR, RAS, IVE and other Network Topology Architectures…..

Security Systems: DMZ, VPN, RSA, Check Point Firewall, Radius, IP based security protocols, DMZ Best Practices, Identity & Access Mgmt.

Compliance and Governance: Sarbanes Oxley, SB7, FDA CFR and other Internal / External Controls Processes / ITSM

PROFESSIONAL EXPERIENCE

Confidential, Dallas, Texas

Program Manager / Sr. Manager

Responsibilities:

• Extensive experience working wif IT Business Strategy, Process definition, Integration, IT Transformation and Process Improvement projects wif clients in Banking / Financial / Communications, Pharma, Media & Entertainment and Hospitality and others.
• Functional ExpertiseProject / Program ManagementBusiness Process and IT Improvement
• IT Transformation / TransitionsTechnology M&ARequirements Gathering / Requirements
• Project CommunicationsRisk & Change ManagementIT Strategies
• TEMPPrincipal Program Management of M&A and Integration of IT Services of various Fortune 500 clients
• TEMPPrincipal Program Management of Large Scale IT Transformation and IT Transitions of various Fortune 500 clients.
• Designed and documented various business testing processes to support Systems integration and automation, and coordinated wif a team of developers for teh development of Testing Processes workflows
• Managed communication wif teh client, project timeline, budget, and change requests, reporting directly to teh project sponsors (CFO and CIO) for various projects
• Served as North America IT PMO Leader for various client projects, and worked closely wif teh C-Level to manage Program Risks
• Evaluated and documented IT Operations current state, including high level processes and policies, and developed best practices
• Developed various Testing Processes traceability matrix to follow-up risks, issues and action items regarding validating a technology products

Confidential, Dallas, Texas

IT Portfolio/ Program Manager

Responsibilities:

• Establishment and Mgmt. of teh PMO to halp equip & assist IT Dept. peers in delivering on teh Confidential IT Mission by providing strategic project management, communications, and employee development services. dis resulted in Optimizing Resource Utilization, Improved Project Financial Forecasting, Risk Mgmt., Controls and Governance
• Developed IT Strategic Roadmap and Objectives for Fy’13 and Fy’14 to halp and allow for being Proactive vs. Reactionaries in Decision Making Process, Demand Management Process and Capacity Management Process.
• Implementation of process improvements procedures and Tools to minimize operational failure rates by proactively detecting and prevent failures along wif adding IT Governance Processes to prevent potential risks to IT Systems and Disrupt IT Services.
• Program Management of a large Mobile Device (MDM / BYOD) management Program utilizing MobileIron Solutions across teh Enterprise.
• Project Management of teh Enterprise Server Refresh Project in replacing 2000 + servers (Mainframe / Winter) at Enterprise DataCenters
• Project Management of teh Windows 7 Migration Project to deploy across 22,000+ PCs. Resulting in continued support Windows Environ.
• Program Management of Confidential / Scott & White Acquisitions Program. Responsible for teh Technology Integration of teh 2 companies and running various projects in support of teh Program (me.e. Contract Synergies / Connectivity / Email Communications etc…)
• Program Management of teh Data Center Expansion Program to address Capacity Growth Constraints
• Project Management of various IT Security Initiatives to include Symantec End Point Detection / IDM /Symantec Encryption Management
• TEMPPrincipal Program Mgr. on Establishment of Enterprise Disaster Recovery for teh Entire Company wif Focus on Patient Safety Applications
• IT Strategies Development in DataCenter, Mobility Services, Telecom Services and Operational Services resulting in top ROI / NVP.

Confidential, Plano, Texas

TEMPPrincipal IT Program Manager

Responsibilities:

• SharePoint Enterprise Content Mgmt. Implementation utilizing Microsoft SharePoint / Fast Search Services.
• Enterprise IT Storage Transformation across all teh Clients Regions utilizing VMAX, VBLOCK and AVAMAR Technologies .
• TEMPPrincipal Program Mgr. on Establishment of Enterprise Disaster Recovery for teh Entire Company wif Focus on SAP / Enterprise Apps
• IT Strategies Development in Internet, Mobility Services, Telecom Services and Workplace Services resulting in top ROI / NVP.
• TEMPPrincipal Program Management of Enterprise Content Management System Buildout utilizing SharePoint Professional ServicesProgram Management of teh Enterprise Wide IT Storage Transformation / Consolidation Initiatives in support of teh Business Needs
• TEMPPrincipal Program Mgr in establishing Enterprise Disaster Recovery for teh Entire Company wif Focus on SAP / Enterprise Apps.
• Enabled Application Platform Recovery for Enterprise Apps such as SAP wifin stated RTOs / RPOs
• Establishment of a Governance Team to Oversee Provisioning and Govern teh Revised Business Processes of Technologies Implemented.

Confidential, Plano, Texas

Sr. IT Program Manager

Responsibilities:

• Program Management -M&A of EDS Acquisition into HP and Integration of IT Services / Infrastructure.
• Program Management to Transition over 1100 Legacy EDS Client Customers into HP Technology Infrastructure Services.
• Program Management of Data Center Consolidations to accommodate Legacy EDS Data Centers across Global Regions into HP DC
• VM Ware /Citrix Middleware Migration Application Migrations Routers and Switches Migration
• Server Migration (All Flavors)ITSM -BMCSecurity Devices
• Program Management of Automation Program as part of teh ITO Transformation Initiative resulting in workload reduction and approx. $72 million in cost savings to HP
• Deployment of SharePoint Document Repository and Records Management Systems for Financial Billing &Reporting across Enterprise.
• Responsible for streamlining teh existing processes and deployment / standardization of various HP Tools for all Legacy EDS Clients.
• Program Management of HPSA -(HP Server Automation Tool Deployment) and ERM Tools Deployments (Password Reset Tool Deployment) Globally across AMS, EMEA, APJ Regions.
• Manage all aspects of teh project implementations including project rollouts, resource tracking, budget management, schedule development, cost/ budget analysis, cross discipline coordination and communications
• Establish Service Delivery Process for Notification / Escalations, Reporting - SLA
• Establish Operation Procedures and Ensured Workflow for Problem, Change Management and Work Requests
• Coordinate activities of all vendors assigned to project and manage scheduling, procurements, and resources wifin teh scope of teh project.

Confidential, Orlando, Florida

TEMPPrincipal Program Manager

Responsibilities:

• Program Management Oversight of teh Entire Enterprise Wide IT Storage Transformation Initiatives in support of All Disney Business Units to include: Theme Parks & Resorts, Media, Studios, Consumer Products, Corporate and Enterprise IT.
• Deployment of SharePoint Records Management Solution for Tracking and Managing Billing, Allocation, Cost Management / BI Integration.
• Responsible for All Enterprise Application Migrations and its associated middleware interfaces utilizing Migration Factory/Bundling Approach
• Program Management in Development of Financial Business Case & Contractual Execution of New Confidential /IBM Storage Infrastructure Services
• Management of All Disney Tier 1 & 2 Data Migration from Legacy Storage Systems to a Newer Confidential VMAX / IBM XIV Storage Platform wif minimal disruptions to teh Business Segments throughout teh Enterprise.
• Migration of Mainframe / Wintel Servers to include to include VM Ware environments
• Program Management of Data De-Duplication resulting in 30% Storage Spacing Savings along wif $millions plus dollar savings per year.
• Program Management in establishing teh foundation to thoroughly prepare storage arrays for teh infrastructure deployment and migration.
• Development and Management of teh Program Workstreams to include: IT Architecture, Contractual Workstream, Financial Workstream, 8 BU Segments, IT Operations and External Service Partners IBM-IGS and other suppliers and vendors.
• Establishment of Steady State Operation and Governance Procedures to oversee Storage Provisioning.

Confidential, Chicago, Illinois

Sr. IT Program / Portfolio Manager

Responsibilities:

• Portfolio Management of all Technology Initiatives in support of company’s Exchanges Traded Futures & Options Businesses.
• Deployment of SharePoint Portal Farms for Document Repository and Records Management for teh Entire Company.
• Responsible in Management and Delivery of All IT Infrastructure, IT Software, IT Operations Services to sustain business growth across Finance, Treasury, Risk/Compliance, HR, Client Facing Systems, Settlement, Clearing and Reporting Systems, MIS, CRM and Customer Data.
• Program Management Responsible for Building Expansion Project and Data Center Expansion Project (Low Voltage)
• Program Management Responsible for conducting IT Transformation to improve operational Infrastructure on a Global Scale resulting in reducing teh unit cost of operational and support functions, enhancing teh services they perform and improving teh timeliness to market.
• Enterprise Storage Transformation across all sites utilizing Confidential and HP Storage Technologies.
• Establishment of IT Project Framework Methodology and Training across key Technology and Business Work streams
• Review and Delivery of SOX Compliances across all IT Systems for both internal / external audits
• Establish Operation Procedures and Ensured Workflow for Problem, Change Management and Work Request across IT Org.

Confidential, Dallas, Texas

Sr. IT Program / Project Manager

Responsibilities:

• M&A of ABN AMRO Mortgage Accusation Business into Confidential and Transitioning of IT Services / Infrastructure.
• Program Management of New Site Buildouts across teh NA Regions for Cards and Consumer Groups Business Expansions
• IT Transition of 7500 Personnel into Confidential Technology Infrastructure
• Conversions of Legacy Voice Platforms to Voice-Over-IP- VOIP w/IVR and ACD utilizing Cisco/Avaya Solutions across multi-sites.
• Implementing all aspects of an Interactive Voice Response (IVR) System and Unified Contact Center Solution (UCCS).
• Establishment of New Data Centers across teh US Regions and Buildout of Servers / VM Ware Farms / Network & Security Equip.
• Transitioning of a Major Call Center Environment into an Enterprise Class Data Center.
• Relocation of Existing Confidential Sites& Data Centers to New Locations. Size to include: from Branch Offices to Campus Size Locations
• Establishment of Enterprise SharePoint Portal for Project Collaborations wif Vendors / Project Teams and Executive Sponsorships.
• Establishment of IT Service Management SLA for teh Accusations and ITSM-BMC
• Establishment of Network Services, Voice Services and Server/ Desktop Operation Activities across Multiple sites in wifin US Region.
• Establish Service Delivery Process for Notification / Escalations, Reporting - SLA
• Establish Operation Procedures and Ensured Workflow for Problem, Change Management and Work Requests
• Project Management of teh Windows XP and MS Office Deployment