SUMMARY

Strong, senior level Program/Project Manager with proven success leading cross-functional, global project teams to meet aggressive financial and time sensitive delivery goals. Key strengths include: managing geographical disperse relationships, scheduling, financial analysis, military/government agency experience, and problem resolution. Self motivated problem solver with solid background in computer systems and networking. Expertise includes:

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager,

• Responsible for the creation and management of all Task Orders and Contracts between Open Roads and Virginia Department of Transportation VDOT , and Illinois Department of Transportation IDOT .
• Managed maintenance contracts in excess of 4M per year with the VDOT.
• Reviewed employee time and efforts to ensure budget and contracts were accounted for correctly.
• Sales generation, through company representation at conferences and through contacts in both VDOT and IDOT.

Confidential

Operations Program Manager

• Manage US Card Operation Program for Capital One Credit Card
• Coordinated efforts of 22 different Service Areas to identify the use of Personal Account Number PAN .
• Determine the best course of action to eliminate or contain the risk of using PAN in the Open.

Confidential

IT Program Manager

• Senior IT Project/Program Manager, working highly visible projects.
• Exchanges Care Management IT Program Manager. Leading aggressive IT build for Exchanges Care Management program. Coordination of outside resources and creation of Vendor contracts.
• IT PM working on the Narrow Networks Colorado and New York implementations. Both projects were a jumpstart project. Responsible for budgets of 2M. Both were worked on a modified waterfall implementation and held to strict LEAN SDLC process.
• IT PM responsible for resource staffing according to the business requirements, project work includes complete Life and Disability system upgrade and mandatory ICD-10 revisions. Lead IT project team through SDLC process. Manage budget of 3.7M, using Lean IT methodology.

Confidential

Operations Project Manager

• Manage Operations Projects for Capital One Banking
• Managed 5 separate operations projects across the Wire Platform simultaneously.
• Conducted company Risk Audit for entire department.

Confidential

• Manage the application platforms used to house all Web based eCommerce.
• Capacity Planning for all web, app, db, and testing servers in eCommerce.
• Risk, Waiver, and Exception management for all eCommerce applications.
• Manage all change orders for Performance Environment to ensure changes are effective and non intrusive on the Performance testing schedule.
• Manage infrastructure servers add project to add both memory and servers to the existing platform to increase capacity by 30 . Project brought in on time and on budget.

Confidential

• Contractor hired to work on the Capital One effort to bring all bank processes and applications up to the standards that were set in the credit card environment.
• Bank Wire Server Consolidation Project Manager. Responsible for all Project management duties to include, requirement gathering, WBS/project plan creation, budget management, and risk management. SDLC methodology used in all software development efforts. Adhered to PMBOK methodology for all PM related duties.

Confidential

NG/Virginia Information Technology Agency Project Manager

• Contractor hired to support the Northrop Grumman/VITA partnership. Plan, develop, organize, coordinate, execute and manage multiple projects related to placing legacy infrastructure on a new MPLS network. Lead teams of network, security, and server resources to re-IP and relocate infrastructure equipment from 11 different Virginia state agencies into the Northrop Grumman Commonwealth Enterprise Solution Center.
• Ensure that Server Architecture of all State agencies are kept in tact during movement of there infrastructure. All applications and services 100 up and running after agency move.
• Network engineer management for state agencies. Working through all LAN, WAN, VPN, and infrastructure issues. Responsible for crisp communication between project teams and the NG networking tower. 100 of routing, VPN and infrastructure issues resolved before agencies are cutover to NG infrastructures.
• Responsible for leading project security resources. Must ensure firewall rules must be completely understood and implemented in order to safeguard state agency and NG data center integrity.

Confidential

Senior Project Manager

• Managed multiple large, complex projects consisting of software development and application migration. Responsible for presenting statistics and project status to executives. Managed teams of up to 20 per project. Liaison between customer and IBM management. PMBOK methodology followed within IBM guidelines for all PM work. Extensive Earned Value and budget process required for all projects.
• Overall PM accountability for the SPMS Globalization project. Successfully coordinated communication of all 4 sub projects, including on-going teams working in South America, North America, and Europe. Presented project statistic and budget information on all parts of the project to senior executives weekly.
• Project Manager on American Express Mid-Range Optimization program. Responsible for the transfer of applications from out-dated Linux servers to new Linux servers. Project resulted in 6M in cost savings per year for American Express.
• Project/Program Manager for the Integration Services Initiative. Successfully led team of 15 through SDLC. Accountable for requirement gathering, WBS, and project plan creation. Project was delivered on time and within budget of 1.4M. Allowed IBM to create 4M of cost savings and revenue per year.
• Project Manager for eNOS 5.7. Oversaw cross-functional team of 20 technical, support, and finance professionals. Project went through SDLC process. Waterfall phased approach. PMBOK methodology used for PM process. Managed budget of 8.5M. Project resulted in the creation of 30 greater processing efficiency.
• Project Manager for eNMP. Managed cross-functional team of professionals through SDLC. Managed 12.9M budget.

Confidential

• Managed small and medium projects. Responsible for schedule, budget, and status of all work performed. Managed teams of 5-10 per project.
• Project Manager for the quarterly Tivoli release. Responsible for gathering requirements from customer on quarterly timeline. Accountable for project plan, WBS, and all project documents. Provided 100 required upgrades on time.
• Successfully acquired NEMS version 2 Project in the middle of SDLC and delivered project without any delays. Managed budget of 1.1M. Completed risk assessments, budget analysis, and resource management. Reduced costs by 50 in hardware cost, and increased program efficiency by 30 .

Confidential

Provided 24x7 coverage of all Standard Content Hosting problem calls coming in through the IBM Global Services helpdesk for 70 servers and 250 customers. Responsible for installation and maintenance for Web Hosting servers.