Technical Project Manager Resume Profile

Having an extensive background and education in all aspects of Information Technology provides the combination of knowledge and skills that few IT or IS professionals can offer any company. Successful simultaneous management of numerous complex and diverse projects, plus the development of processes, procedures and methodologies for project management allows extreme confidence with any new project or challenge that presents itself. Extensive training and presentation development and senior management reporting experience allow for quality oral and written communication skills and capabilities.
Thirty years of hands-on IT Management experience as CIO, CTO, Regional Partner, VP/Client Partner, Senior Practice Director, Director of Sales Training, Program / Project Manager, and Director of IT brings valuable background to any new opportunity. Involvement at all levels of Business Management and end user levels allows for quality requirements definition and expectation setting which are key to the success of any project or endeavor. Hands-on functional design engineering and extensive vendor management experience completes the package of value driven support to business.

Technical Project Manager

Confidential

Program Manager/SDM/TDSM for 3 different 9 month projects simultaneously within the Contact Center Technology group, supporting Home Loans with the implementation and ACM upgrades to NICE 4.1 and migration of servers to Windows 2000. Each project upgraded and implemented multiple HUBs with SAN including more than 50 loggers per hub including Information Analytics as required. This includes all aspects of program management financials track to

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