CORE COMPETENCIES:

• Project Management
• PMO Business Analysis
• Client Relationship
• Management Agile
• Scrum Methodology
• Data Analysis
• Management
• Requirements
• Gathering
• Documentation

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Conversion Lead/Project Manager

Responsibilities:

• Developed project plans and schedule for data prep process, conversion, and data reconciliation for each cycle of Mock Conversion (monthly cycles for each entity).
• Managed project in Agile environment with supported Agile methodologies.
• Evaluated and managed quality control over data and reports in conversion stream for Sales and Contract Management modules (Accounts, Contacts, Sales Orders, Agreements, Opportunity, Case, Lead, etc.) to meet business and technical requirements for migration and conversion. Reviewed configuration and process flows in test environments.
• Managed process with developers, functional and technical teams, held weekly project status meetings and provided status updates to team and Project Managers.
• Performed UA testing during Go - Live/data migration for functionality sign off on modules in application.
• Managed Defect/Issue Review process using JIRA and SharePoint, held weekly meetings to review and resolve issues.

Confidential, New York, NY

Senior Business Analyst /Project Manager

Responsibilities:

• Project manager on various releases and application support functions. Managed implementation of new functionality into production using Agile methodology.
• Developed test plans, managed IT and Business User Testing, and coordinated production deployment.
• Coordinated with application vendors to resolves issues, manage releases and upgrades.
• Solicited client requirements through interviews, workshops and existing systems documentation or procedures. Developed business requirement documents (BRDs) and business workflows, UI mockups from captured requirements.
• Conducted reviews and analysis business and information technology processes.
• Provided production support for ad sales systems Gabriel and CPO. Resolved and tracked user production issues using JIRA. Worked with vendors and internal application development team to resolve escalated issues.
• Coordinated and supported implementation of digital ad sales system Operative. Supported digital ad sales teams on Ad Master Model development and other digital ad sales processes.

INDEPENDENT CONSULTANT

Confidential

Responsibilities:

• Assisted Media Researcher for Teh Nielsen Company on consumer mapping study on video and media consumption. Performing data mining in Microsoft Excel relational database on consumer media habits, developed pivot tables/models for analysis.
• Coordinator/Researcher for Teh Council for Research Excellence (Industry Council of Media Researchers who are clients of teh Nielsen Company) - edited conference videos, provided research and coordination on conferences.

Confidential, New York, NY

Senior Business Consultant

Responsibilities:

• As part of teh PMO, served as Defect Manager/Project Analyst for an SAP IS Media Implementation at Teh New York Times Company. Managed SOX Compliance/Audit Review of testing goals and defect tracking process. Collaborated with NY Times Legal team to develop Best Practices and reports on SOX compliance standards for test case documentation. Supported Project Managers on reporting and other PMO activities.
• Business Consultant for an Ad Sales/Traffic System Vendor Assessment for media owner of several national cable networks: Interviewed business users at six cable networks, documented business requirements and developed business process workflows. Facilitated information workshops between business users and vendors. Recommended vendors and application dat met client’s business and financial needs.

Business Consultant

Confidential

Responsibilities:

• PeopleSoft CRM implementation for Hawaiian Telecom/Verizon. QA Test Lead in CRM and wholesale testing. Monitored performance of team members on testing team and provided status updates to clients and PMO. Created data reports in SQL Server and Microsoft Access. Presented Webinar on application testing to offshore team in India.
• For a Vignette 7 content management system implementation for Rodale Press. Executed onshore testing of teh CDA/CMA, developed taxonomy for photos and recipe categorization.
• Performed mainframe statistical analysis at American Express. Analyzed businesses drivers of CPU consumption and teh degree of influence within technology processes using SAS Enterprise Minor and Microsoft Excel.

Confidential, New York, NY

Sr. Management Analyst

Responsibilities:

• PMO Support for Oracle Implementation project with a budget of $29 million at teh New York City Housing Authority. Provided financial analysis of team revenues, utilization and other issues.
• Developed business intelligence dashboard and calculation tool in Excel for a New York Times circulation call center to assess campaign management, perform data analysis on sales per contact ratio, HR and circulation requirements for several campaigns.
• For E-Commerce/Telephony 271 certification of BellSouth: UAT/QA testing of OSS/BSS systems. Validated implementation of instructions and report discrepancies calculated and validated ILEC’s performance metrics.

TECHNICAL SKILLS

Project Management tools: Microsoft Project, Microsoft Visio, JIRA, Clarity, SharePoint, Microsoft Access, Microsoft PowerPoint, Gabriel, CPO, salesforce SFDC, ChangePoint, SAP Solution Manager, PeopleSoft CRM, SQL Server, Vignette, SharePoint, Knowledge and experience in internet technologies and protocols (HTTP, STTP, SMTP), and statistical software SAS and SPSS and STATA