EXPERIENCE

Confidential

Program Manager / Technical Lead

• Manages and is responsible for the successful completion of all tasks in assigned program area including technical work, financial and business development activities.
• Supervises assigned technical and administrative staff, including subordinate supervisors, and performs personnel actions including hiring and performance evaluation.
• Directs program activities t meet client and organization work objectives and serves as a liaison with clients t coordinate activities, negotiate tasks, and solve problems
• Assures quality of program products, services, and deliverables, including participating in reviews, audits, and site visits.
• Performs business development activities, including the preparation and review of technical and cost proposals.
• Performs program financial management services, including financial analysis, budget and cost quote preparation, cost management, reconciliation, and profit enhancement.
• Coordinates and monitors sub-contractor activities and administers subcontractor deliverables and finances.
• Develops, reviews, and approves plans, schedules, consulting agreements and other program documents.
• Prepares and provides various reports and technical reviews t senior management as requested
• Ensures compliance with relevant corporate and government policies and standards
• Participates in special projects as required.

Project Manager / Technical Lead

• Provide support t the 112th Congress and multiple other Government Agencies with technical development of their program services and translate their operational requirements int technical specifications and make recommendations on solutions.
• Conduct reviews and analysis of specific systems focusing on requirements, evaluation and testing, operational assessments, and other areas as required, providing recommendations for acquisition and fielding efforts.
• Coordinate solution implementation with customers, vendors, and various Program Management and Service Delivery organizations.
• Facilitate defining, coordinating, scheduling, and controlling engineering activities that result in completed and planned program work or the result of Engineering Change
• Proposals.
• Facilitate site survey, configuration, engineering, installation planning, documentation services on system infrastructure, and operating systems.

Additional duties as project manager include:

• Inform customers of all problems and accomplishments
• Work with staff specialists or other outside consultants t resolve unique and unyielding system problems ,
• Complete tasks within estimated time frames and budget constraints,
• Schedule and assigns duties t subordinates, and interact with government management personnel.
• Provide Reports in writing and orally t contractor management and government representatives, including the government contracting officer.

Technical Lead Responsibilities include:

• Support on-going systems engineering life cycle processes associated with the M as well as the continuing deployment of IT Infrastructure components, software, and services.
• Work with technical experts t evaluate emerging research and development efforts for integration int the existing system.
• Participate in requirements, modernization, and infrastructure forums with internal and external agencies.

Procurement Manager

• Manages activities in the information technology procurement function. Ensures products and services are purchased in the most cost- and time-efficient manner. Evaluates contracts and vendors and makes decisions regarding suppliers. May serve as a mediator / liaison between vendors and IT staff.
• Responsible for using system image services such as Ghost.

Confidential

Close Support/IT Field Support

• Install, operate, maintain, repair and modify equipment
• Perform a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
• Analyze and evaluate products and related performance.
• Troubleshoot and diagnose malfunctions t eliminate problem in minimum time.
• Installation of upgrades and removal of products ensuring coordinative engineering field change.
• At customer locations, typically worked without established procedures, performing a variety of nonstandard complex tasks, using advanced techniques of preventive and demand maintenance.
• Install and remove equipment and perform field change functions.
• Analyze requirements for special projects and recommends methods and processes t accomplish.
• Lead other employees
• Establish and maintains effective customer relations.
• Responsible for new installation and relocation of computers, printers, scanners
• Troubleshoot hardware and networking problems
• Perform partial and complete rebuilding of computers
• Re-imaging of computers
• Functioned as a lead technician, managing/coordinating staff members

System Administrator

• Working in a Windows Active Directory Domain Administrator support team t provide timely and efficient support t assigned operations
• Coordinate day-to-day operations, applying security patches/fixes and anti-virus updates as released by software manufacturers and anti-virus vendors,
• Create and implement the domain level security policies such as password policies and rules.
• Follow and apply configuration and security standards and policies within a defined management process.
• Implement common preventive maintenance practices for hardware and software.
• Ensure that system improvements and changes are implemented correctly and completely, and monitor all effects of the modifications.
• Perform common administrative tasks.
• Analyzes and tests software when required and interact with third party vendors and internal staff.

Network Administrator

• Perform installation, configuration, troubleshooting and maintenance on stand-alone and network configurations. This will include systems operating on a Windows 2000/2003 Network.
• Keep all systems updated with the latest applicable patches and configurations t enable efficient operations.
• Responsible for using system image services such as Ghost.