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Business Analyst Resume Profile

Qualification Summary

  • I am a PMO Analyst PMA and Solution Engineer for the United State Delivery Center of Deloitte Consulting LLP, located in the Camp Hill, Pennsylvania office. Prior to my role with Deloitte, I have been both a Business Analyst and Project Manager with extensive expertise supporting finance, operations, sales, marketing, and relationship management organizations. My experience in implementing enterprise resource planning solutions has enabled me to build a familiarity with a wide variety of ERP, financial management, logistics, and document control solutions. I have a proven track record of successfully managing multiple simultaneous enterprise-wide implementations while maintaining auditable processes and resource controls. I have eight years of Project Management experience, and fifteen years of experience in the financial services, public sector, high tech, and distribution industries. I have a solid background of successfully coordinating multiple project initiatives and effectively managing both human and capital resources. I possess excellent communication and relationship management skills, a professional attitude, and a strong work ethic.
  • Furthermore, I have specific expertise in the following areas: Infrastructure initiatives Data management Role-based access control implementations Database and desktop migrations Business requirements gathering and documentation Business process change and automation Application enhancement solutions Project team and deliverables management Executive-level communications Multiple full-lifecycle project implementations Tracking and publishing build deliverables Training material development Training seminar coordination and instruction Organizational and business communications Quantitative and qualitative analysis methodologies Public Relations skills, Crisis Management skills, Conflict Management skills, and a foundational knowledge of contract and tort law.

Work History

Confidential

  • Deliverables management
  • Project metrics reporting
  • SDLC optimization practices
  • Business process definition and refinement
  • Project Management Organization best practices development

Business Analyst

Confidential

  • Full SDLC implementation of Microsoft Dynamics AX 2012 R2 CU7 Including significant VAR/CUS Layer customizations
  • Business process scoping and documentation for HCM, GL, AR, AP, Purchasing, Trade Management, and Sales
  • Business requirements and functional design documentation
  • Master Data Management project lead Conversion and Integration
  • Application design and configuration documentation
  • Role based user authentication/authorization and data security management Active Directory based
  • Legacy application enhancement management Call center application Sales , Warehouse management system, and Finance/Purchasing enterprise applications
  • End-user training and relationship management

Confidential

  • Scoping of sales processes for EMC's Commercial Sales, Channel Sales, Inside Sales, and Partner Service Center
  • System enhancement definition
  • Business process diagramming - Visio Cross Functional Process Flows and MS Project Resource Tracking
  • Business process change recommendations - Executive and Management Level Reporting
  • Data analysis and cleansing
  • System integration and implementation planning

Confidential

  • Full SDLC management of Oracle 11i E-Business Suite Sales CRM solution, including mobile implementation
  • Steering Committee member for enterprise-wide implementations of Oracle 11i E-Business Suite, Oracle Financial and HCM Modules
  • Savo marketing asset management implementation project manager
  • SANT RFP Machine implementation project manager
  • Business requirements scoping, documentation, and interface design lead
  • Technical support, data quality management, customer relationship management super user/BPO
  • Enhancement development and change control
  • Asset penetration custom reporting and analysis
  • Service penetration custom reporting and analysis

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