It/management Consultant Resume
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SUMMARY
- IT executive with experience in strategic planning, organizational development, department/budget management, process improvement, and vendor/contract negotiations
- Extensive experience in strategic planning, program/project management, business process re - engineering, organizational change management, and enterprise architecture development
- 18+ years’ experience in configuration, implementation and operations of ERP solutions including; PeopleSoft Financial/HRMS (7.0 thru 9.2), Oracle Financials, Epicor, MS Dynamics, and Syteline
- Excellent communication skills
PROFESSIONAL EXPERIENCE
Confidential, Alexandria, VA
IT/Management Consultant
Responsibilities:
- International Monetary Fund; Project Manager for the Fund’s upgrade of PeopleSoft FSCM 8.9 to 9.2. Worked with senior management team, finance and IT, to initiate project. Developed RFP and managed proposal submission, reviews, and selection of upgrade partner. Developed and managed project plan and overall implementation budget ($2M+). Provided day-to-day management of internal team and off-shore team to retro-fit custom additions to the base product, design and implementation of new technology infrastructure, and worked with end-users to resolve issues and plan for testing, training, and final product acceptance to Production status.
- Bloomberg/BNA; Program Director for PeopleSoft implementation. Worked with CFO and CIO to identify issues in their current financial applications and recommended a course of action to improve data quality and business processes. Initiate a program to acquire additional PeopleSoft financials modules and re-implement PeopleSoft 9.1, Hyperion 11.1.1.3, and OBIEE. Developed business case to secure project and funding. Reviewed and negotiate with vendor (Oracle) for product acquisition, consulting implementation services, and hosted solution support. Identified contract issues saving the Client $250K+ (one-time) and $40K+ annually. Led both efforts to implement PeopleSoft and Hyperion for parent and subsidiary organizations (projects ran concurrently), managed a team of 20+ client, contract, and off-shore resources and a budget of $2.5M. Worked with Oracle’s On Demand hosting service to migrate the application and ensure roles and responsibilities were identified and adopted between Oracle and the client.
- Source America/CyclePoint; Project Manager for a new, eRecycling, line of business for non-profit organization. Worked with the senior management team to define operational processes for the new business, assisted finance to define financial workflow and ensure auditability, and managed the IT team to configure and implement a mid-tier ERP system. In addition, lead application analysis to determine how to architect a standard manufacturing system to work in a de-manufacturing business. Successfully launched the business, processes, and supporting application on time and on budget.
- Bloomberg/BNA; Initiated the corporate Enterprise Architecture program. Selected and negotiated contract for EA tool (Casewise). Implemented EA tool and developed guidelines and templates. Developed first level of enterprise models (process and data.)
Confidential, Reston, VA
VP of Operations
Responsibilities:
- Defined & implemented operational processes and established the office of Project Management/QA.
- Performed the operational analysis of the Business Transformation Call Center in Afghanistan. Made recommendations to improve current support processes and technologies. Developed a business and operational plan for expanding the service offering
- Managed the development and rollout of a B2B website to enable business transformation in Afghanistan. Developed overall data model for B2B product database using Sybase Power Designer. Provided on-going data support via SharePoint.
Confidential, Alexandria, VA
PeopleSoft Program Director, Enterprise Architect
Responsibilities:
- Analyzed and re-engineered financial, HR and supply chain business processes in support of the implementation of PeopleSoft’s application suite. Provided guidance to junior staff in development of process documentation and communication plans. Worked with financial audit team to ensure process designs conformed to and fulfilled the requirements of Sarbanes Oxley.
- Responsible for the direction and management of the Corporate Information Systems department. Managed applications support, corporate data center & infrastructure, and call center/help desk support teams. Primary focus of the Corporate IS group was the on-going support, maintenance, and upgrades of the PeopleSoft HRMS 8.3 and Finance 8.4 applications. Successfully transitioned the Corporate IS team from an outsourced support group to the current internal support group, including budget management, organizational development, process and procedure definition, and resource staffing. Reduced the overall cost of the department by $1.5M annually. Led major efforts to better understand and manage Franchisee information and the Sales pipeline.
- Department of Defense’s (DoD) Financial Management Modernization Program (FMMP); Lead Analyst for the development of the “Systems and Operational View” of the department’s Real Property subject area. Expanded the existing high-level enterprise design and creating a ‘deep dive’ view of the subject area. The models gave the DoD a tactical plan for addressing the technology needs of Real Property management. Reviewed the high-level architecture products, led facilitated work sessions with the client, and developed ‘drill down’ designs for the data, system and activity models. All product work adhered to C4ISR enterprise architecture definitions utilizing the Popkin’s System Architect tool.
- USDA Forest Service (FS); Project Manager and lead analyst for the e-modernization effort to provide the Research & Development (R&D) group with increased automated capabilities. Projects included; designed, developed, and implemented a web-based permitting capability to allow citizens electronic access to request, pay for, and receive permits to use USDA/FS resources. Designed, developed, and implemented a research information tracking application for archive and retrieval of R&D materials. Designed and developed the R&D/enterprise data model to guide future technology projects. Analyzed and developed a strategic plan for the acquisition and management of a high performance computing center. Lastly, analyzed and developed the requirements to integrate electronic payments (credit card, echeck, etc.) into their legacy financial system.
Confidential, Arlington, VA
Vice President of Operations
Responsibilities:
- Vice President of Operations for an Internet start-up company offering web-based financial services to South America (the site provides information in Spanish, Portuguese, and English).
- Managed of office operations, real estate, and human resources. Defined all office operational processes, policies and procedures. Developed of company financial overviews for investors (current and potential). Prepared status reports for board of director meetings. Recruited and hired senior management and technology staff which moved the company from a team of 10 to an organization of over 60+ employees.
- Sr. Program Director of New Financial Systems for Time Inc’s corporate and shared services business unit. Program Manager of the worldwide re-engineering effort of Time Inc’s financial systems and processes. Led the global effort to consolidate Time Inc. and its subsidiaries onto a single financial system, utilizing a consistent chart of accounts.
- Managed a team of internal and consulting resources to redesign the chart of accounts, manage the change across all business units, and manage the configuration and implementation of PeopleSoft’s financial application. Prepared and managed project budget of $50M+, led vendor selection (product and implementation partner) and project planning, staffed and managed of the project team (50+), and prepared and presented status reports to all senior finance executives.
- Sr. Director of Information Technology for Warner Music Group’s corporate and shared services business unit.
- Responsible for managing and deploying business applications to support corporate strategic objectives. Prepared and managed department budget, staff at both the east and west coast operations, and managed all corporate applications. Developed cooperative relationships with other music label I/T groups under the WMG umbrella. Major projects included support and re-design of the financial royalties management system and the implementation of Oracle’s financials for use by Atlantic, Elektra and Rhino Records.
Confidential, New York, NY
Senior Associate
Responsibilities:
- Bertelsmann Music Group; Managed a joint Booz Allen/client team to develop a new client/server based royalty management system. Responsible for project planning and staffing, application and database design and development, and conducting reviews with senior management. The product was developed utilizing Sybase and Powerbuilder in a UNIX/Windows operating system environment.
- Paramount Pictures, Universal Studios; Led the analysis of a proposed joint venture, between the two studios, to provide back-office support (HR and Finance). Analysis determined the advantages, disadvantages, and cost of concept. Outcome recommended to senior executives to not move forward.
- Viacom, MTV Networks, Paramount Pictures, Showtime; Managed 5 joint Booz Allen/client teams to develop I/T enterprise architectures for the parent company and its subsidiaries. Responsible for ensuring the quality and level of detail in each architecture and preparing a cross-company view. In addition, trained team members in modeling techniques and assisted each in the development of the individual architectures. The primary goal of the effort was to develop the tools and information base each I/T organization needed to: 1) Ensure rational and consistent systems development, 2) Direct I/T investment towards key elements of the business, 3) Understand the strategic direction of the business and ensure I/T efforts were properly aligned, and 4) Identify synergy across the business and identify opportunities to leverage I/T capabilities.
- Merck Pharmaceuticals; Led team in a Business Process Reengineering study and Inventory/Warehouse Management system implementation. Arranged and conducted Joint Enterprise Interview sessions with 30+ clients to identify business and system requirements. Led a team of client and non-client personnel to design the functional and detailed requirements the custom application. Product developed as an object-oriented client/server based system using Smalltalk.
- ASCAP; Led the effort to migration their Product Title database from IMS to DB2. Developed a high-level enterprise data model to guide migration. In addition, developed the office of Data Administration and defined of its management practices.
TECHNICAL SKILLS
- 15+ years COTS integration and installation experience (PeopleSoft HRMS and Financials (7.0 thru 9.1), Oracle Financials, and Epicor ERP/Financials)
- Enterprise Architecture methodologies and tools (Casewise, UML, IE, Popkin, and Object-Oriented design and analysis)
- Data Architect (Casewise, ERWin, Sybase Power Designer)
- Expert in Mac and Windows-based tools including (MS Office, Project, Visio, and Access)