Team Lead &technical Onsite Coordinator Resume
SUMMARY:
- Certified External PAHM and Certified internal CCP around 10 years of IT industry experience in consulting organizations. Worked in number of industry sectors including Insurance and Health Care primarily in Mainframe technologies.
- Experience of successfully delivering complex Development and Enhancements and Production Support Projects and programs with geographically distributed teams. Delivery of multiple con - current projects and budgets of up to $6+ million.
- Delivery Assurance - Quality Focused & Process Oriented.
- Ability to work in high-pressure environments delivering to and managing stakeholder expectations.
- Application of structured methods to: Project Scoping and Planning, Monitoring and Controlling cross track dependencies, risks, issues, schedules and deliverables.
- Multi-Vendor Management and working within Matrix Originations:
- Experience of working with multiple vendors and,managing delivery in matrix organization structures working with Development teams, Testing teams, IT Infrastructure Support teams and Operations Support teams.
- Domain Exposure: Extensive experience in maintaining applications catering to business domain that includes Eligibility Enrolment, Claims processing of Health Care(Medicare, Medicaid, US healthcare)and Loan processing in Banking and Financial services.
- Extensive Software Application Delivery experience:
- Well experienced in development and Maintenance projects using COBOL II, JCL, VSAM/DB2 and CICS,UniKix.
- Having profound Knowledge and experience in databases like DB2, IMSDB, DATACOMM, SQL Server 2008 R2.
- Well equipped to work with DB2 Stored Procedures, CHANGEMAN/Endeavor, Xpeditor, Control-M, SPUFI, QMF, DATAQUERY, Abend-Aid, MQ Series, File-AID & File-Manager, Microsoft Visio Utilities, HP Quality Centre, and Microsoft TFS.
- Sound experience in Selenium Webdriver using C# with NUnit as Framework and also Selenium RC using Java with Eclipse as Framework in automation testing for web applications.
- Developed tools in REXX for monotonous and laborious activities in the projects worked to reduce manual intervention for Keying data and validating results of production files with huge data.
TECHNICAL SKILLS
Technology: Mainframes / Open system / Data base
Operating Systems: OS 390, Z/OS, VAX/VMS, Windows Vista/XP/NT/2000,UniKix
DBMS/Databases: DB2, IMS DB, CA-DATACOM, VSAM, MS-SQL Server
Programming Languages: COBOL, JCL, REXX, EASYTRIEVE, SAS, C, C++Core Java: Transaction Management
CICS 3.0, IMS DC: Middleware
MQ SERIES: Configuration Management Tools
Visual Source Safe, PVCS: Tools
Configuration Management: ENDEVOR 3.9 & 4.0, CHANGEMAN, Visual Source safe
Debugging: Expeditor (Batch & Online)
Online Replication: IBM Queue Replication
Spooling: SDSF
Db2 & File Management: FileAid, FileAid for Db2, QMF, SPUFI
DB2 DBA tools: OMEGAMON, Strub
MQ related: Appwatch for MQ Series, Tivoli MQ Browser
Scheduling: Control-M, CA-7/11
Archiving tools: RMDS, SAR
Project Management Software: MS Project, Clarity, Plan View, IBM Rational ClearQuest- 7.1.1 PROD-PROD, IAS Work Tracker
CASE Tools/ Designing Tools: MS Visio, MEGA (6.0)
Testing tool: QC, QTP
Project/estimation: Complexity Point, Functional Point
PROFESSIONAL EXPERIENCE
Team lead &Technical Onsite Coordinator
Confidential
Responsibilities:
- Understand and finalize the project scope and estimate the project effort, Identifying project risks, milestones and dependencies, Identify and analyze project constraints and assumptions/grey areas.
- Monitor and coordinate technical activities and resolve technical issues
- Clarify technical issues & coordinating technical activities within group
- Ensure adherence to the design and requirements document
- Analyze metrics in Causal Analysis meetings to define corrective actions
- Manage time, resources and schedule within group
- Ensure Quantitative quality goals for deliverables are met
- Responsible for accomplishing an assigned function, such as development and maintenance
- Participate in peer reviews/testing/create test cases
- Report status to the Team Leader against the assigned work plan
- Participate in process improvement and defect prevention activities
- Conduct project team meetings, review project progress and take appropriate action
- Conduct team members’ performance appraisal
- Customer approval/sign-off on deliverables
Confidential
Systems Analysis Team
Responsibilities:
- Gathering Business Requirements & documenting the technical specifications.
- Prepare Requirements Traceability Matrix (RTM)
- Liaise with Development (WellPoint US / Cognizant) and QA teams (Cognizant & WellPoint team) in designing, building and testing the functional requirements.
- Work with Business & IT stakeholders in signing off the requirements.
- Provide Analysis/Design Support to Developers/QA during CUT/SIT phases. Determine project status reports needed by management and customer, Determine/select appropriate project operational process and metrics/tools need to be used, status reporting to management and client.
- Helped the proposal team in providing inputs, KT plan and Solution documents preparation.
- Project delivery under stringent timelines and high pressure.
- Excellent problem solving and critical thinking skills. Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences
- Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design and Testing.
- Project Management, Project Schedule, Project Tracking and Team Management.
Confidential
Tech Lead (Sr. Developer)
Responsibilities:
- Worked extensively with Enrollment and eligibility Life cycle and the downstream systems like Eligibility Engine, DWSS, EDI and GP Systems.
- Worked on EDI Jobs in detail and supported Enrollment Nightly jobs Processes ( 834 and 820 files).
- Developed COBOL, REXX, CICS and DB2 Programs for Recipient subsystem for validation at Carriers.
- Created test case document for performing the Unit testing and System testing for the developed applications.
- Did work with End users in the UAT testing and make sure users understand the changes in the application and did provide knowledge transition to the users as a Systems Analyst.
- Developed new CICS screens for the new application functionality by using COBOL, DB2 for UHC carriers and helped in rules engine of Delloitte.
- Helped the proposal team in providing inputs, KT plan and Solution documents preparation.
- Project delivery under stringent timelines and high pressure.
- Excellent problem solving and critical thinking skills. Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences
- Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design and Testing.
- Project Management, Project Schedule, Project Tracking and Team Management.
Programming Languages: COBOL, CICS, JCL, REXX, EDI, SQL, C#, MVC 4.0
Database: DB2, VSAM, SQL Server 2008 R2
Confidential
Sr.Mainframe Developer
Responsibilities:
- Involved in Analysis, Testing, Bug Fixing and Production Support of all the modules of FACES.
- Worked in different modules of FACES system like HotLineUnit, Eligibility, Case Management, Financial Management, Investigation and Assessment.
- Worked with several online CICS, COBOL, Webaware Interface programs to communicate between Templates and Mainframe Systems.
- Involved in work with front end templates using HTML, Java Script, UNIX and AJAX.
- Worked with several online CICS, COBOL, IMS DB/DC Webaware Interface programs to communicate between Templates and Mainframe System.
- Wrote the SQL Queries, to access the DB2 tables and to display the data on the WebPages.
- Involved in DB2 & SQL Performance tuning, rewritten several legacy Systems with Embedded SQL queries to get optimal performance.
- Tested the programs in different testing phases like Unit, Integration and System Testing.
- Involved in Post Production Support and Maintenance.
Technologies: AS/400, COBOL, CICS, WebAware, JCL, SQL, .NET, ORACLE, VSAM, DB2, UNIX, IMS DB/DC, HTML, JavaScript, EASYTRIEVE, Dump Master, TSO/ISPF
Sr. Mainframe DeveloperConfidential
Responsibilities:
- KT sessions on Functionality of the System to new joiners and also about the processes to be followed for the Project.
- Knowledge Portal Development for entire Wellpoint Speciality team.
- Doing Impact Analysis and provide the possible solutions for the business requirements.
- Analysis, Coding, Preparing the Test Conditions, Test Cases and Test Data for the System testing, Regression testing, Integration testing.
- Working and interacting with the onsite team and also with the offshore testing and development teams.
- Preparing technical specification documents
- Coding for the new programs and enhancing existing Programs.
- Preparing and executing Unit test cases.
- Single point of contact between customer and offshore team members.
- Preparing the Requirements Traceability Matrix (RTM) to ensure that all the business requirements are addressed and tested thoroughly before deployment.
- Involved in reviews of the deliverables like technical specifications and test conditions.
- Support to the testing team for System testing, UAT, Integration Testing and Warranty Support.
- Deploy the code in production and support any post-deployment issues.
- After implementation preparing Defect log and Defect Action Plan documents.
- As a RM (Release Management) coordinator, supporting release activities like monitoring the components moving into production, batch cycles, SWAT calls.
- Quality procedures related to the project like SAS70.
- Creating and modifying the excel macros for data set up as per the requirement.
- I have been the C20 and SCM coordinator for the team and participated in the process audits and there were no NCs in the Audits.
Programming Languages: COBOL, JCL,CICS
Database: DB2, IMS
Confidential
Team Lead
Responsibilities:
- Understanding the impact of the change happening to the system i.e., doing Impact Analysis.
- Analysis, Coding, Preparing the Test Conditions, Test Cases and Test Data for the System testing, Regression testing, Integration testing.
- Working and interacting with the onsite team (Seattle) and also with the offshore support, development team.
- Preparing technical specification documents
- Coding for the new programs and enhancing existing Programs.
- Preparing and executing Unit test cases
- Doing functional and technical reviews
- Delegation of work to the team, monitoring the load.
- Support to the testing team for System testing/Integration/UAT
- Assuring quality in the deliverables.
- KT sessions on Functionality of the System to new joiners and also about the processes to be followed for the Project.
Programming Languages: COBOL, JCL, CICS, UniKix
Database: DB2
Confidential
Mainframe Developer
Responsibilities:
- Understanding the business and functional requirements and the technology of the client system.
- Analysis, Preparing the Test Conditions, Test Cases and Test Data for the System testing, Regression testing, Integration testing as well as Deployment checkout.
- Working and interacting with the onsite team and also with the offshore support, development teams.
- Preparing and executing Unit test cases
- Support to the testing team for System testing
- Deploy the code in production and support any post-deployment issues
- Assuring quality in the deliverables
- Involved in Analysis for code changes, copybook changes, JCL and Control Card changes.
- Coding new programs using COBOL/CICS/VSAM and COBOL/CICS/DB2.
- Involved in gathering system requirements for different internal projects in the system.
Programming Languages: COBOL, JCL, CICS
Database: VSAM, DB2