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Sr. Program Manager Resume

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Atlanta-gA

SUMMARY

  • 15+ Years’ experience in IT Field.
  • Highly accomplished Sr Project Manager / Sr. Program Manager with a verifiable record of accomplishment of managing complex IT and engineering projects.
  • Strong understanding of business requirements and developing business plans.
  • Resolves and/or escalates issues in a timely fashion. Manages risks and mitigations accordingly
  • High degree of customer/client/sponsor satisfaction while also maintaining necessary project controls.
  • Emphasis on team building, resource allocation, budget management, timelines and employee satisfaction resulting in better productivity and overall improved performance of teh team.
  • Demonstrated understanding of teh project development life cycle (SDLC), using agile and SCRUM framework to manage teh software development process.
  • Undergone complete Agile Project Management Training in Confidential & R Block and Confidential & T.
  • Strong inter - personal and communicational skills in dealing with management, vendors, distributors and end user customers.
  • Working with client to define project reporting procedures, Confidential a minimum updating client on adherence to project plan, budget and burn rates, and keeping internal resource planning systems up to date on a weekly basis.
  • Managed teh Project Budget and Financials till completion.
  • Responsible for end-to-end delivery in terms of managing teh Project issues, deliverables, handling customer escalations etc. Well Experienced in planning, evaluating, directing, tracking, analyzing and coordinating projects.
  • Manages risk and issues effectively through mitigation and other such techniques.
  • Handled multiple vendor projects of various budgetary nature (fixed price, T&M, plus incentive)
  • Good Communication, Presentation, Decision Making Skills, Understanding Customer Requirements and solving Customer problems
  • Monitoring project scope and advise clients about scope issues dat may impact overall project budget, timelines, or success
  • Worked on multiple projects/Assignments Confidential a give point of time.
  • Experienced in interacting with business and technology groups to analyze business needs
  • Taking Initiative, Planning, Team building and Leadership qualities.
  • Extensively worked on MS Project, PowerPoint and Excel
  • Experience in mentoring teh team members.

TECHNICAL SKILLS

Project Management tool: MS Project, Project Communication Plan, TFS (SCRUM), Risk Analysis, Word, Visio, MS Excel, PowerPoint, Agile, Quality Center.

Databases: SQLSERVER 05, 08. MS Access

Scripting: JAVA / VB Scripts

Languages/ Technologies: VB6.0, ASP.NET, VB.NET, C#, XML, HTML, Java, J2E, Struts. Spring.

Reporting Tools: Crystal Reports

Server: Windows 2000,2003,2008

PROFESSIONAL EXPERIENCE

Confidential, Atlanta-GA

Sr. Program Manager

Responsibilities:

  • Implementing project management processes and methodologies for Wireless Operations and ACSI organization to ensure projects were delivered on time, within budget, adhered to high-quality standards, and meet client expectations.
  • Conducted business requirements reviews and formulated logical statements of business requirements, Change Management, Risk Management. Gatheird business requirements, Translated project requirements into project objectives, plans and tasks.
  • Managed project resources and reports on project progress throughout teh project lifecycle for various Mobility Projects.
  • Developed delivery plans and project schedules. Tracking key project milestones and adjust project plans and/or resources to meet needs of customers.
  • Measured progress toward goals and revises project objectives; documents applying change control procedures; identified opportunities for cross-discipline participation and contacts appropriate personnel Created and applied project control techniques dat reduce risk from changing infrastructure. Evaluated teh impacted and risks of changes from multiple perspectives, assigned tasks dat are necessary to reduce or eliminate those considerations, determines tentative implementation dates, and tracks results of teh implementation.
  • Involved in financials tracking and true ups till project completion.
  • Involved in Change Requests (CR’s), Cost & Hours estimation, Gathering approvals from all required approvers, identifying Jeopardies and tracking them on daily basis.

Confidential, Orlando

Sr. Program Manager

Responsibilities:

  • Responsible for all project deliverables, Planning, Tasks Tracking on day to day basis, budget oversight, client relationship management, and status reporting on projects. Collaborated with other project management to share responsibilities on larger scale projects.
  • Created project plans to teh task level, assigned/hired resources, and managed these efforts through to successful project releases.
  • Responsible for reviewing teh translation of high-level business requirements into functional requirements. Provided an interface between teh user, customer, and development team during all project phases. Served as a point of contact for system functional support during all System Development Life Cycle (SDLC) phases.

Confidential, Orlando

Sr. Delivery Manager / Enterprise Program Manager

Responsibilities:

  • Daily interaction with NCR Managers to understand teh requirement and track deliveries.
  • Planning, directing, and managing designated projects
  • Ensuring dat objectives were accomplished in accordance with outlined priorities
  • Analyzing results of operations to discover more efficient ways to utilize resources
  • Coordinating teh successful simultaneous development of various projects
  • Delegating responsibilities and designed time schedules.
  • Reviewing project status reports during each operational phase
  • Preparing weekly project status reports for management
  • Managing resources
  • Creating delivery plans
  • Budget tracking till project completion. Weekly Financials updates.
  • Performing process implementation
  • Conducting regular meeting with all leads on defined tasks and schedule tracking
  • Involved in resources planning and hiring process.
  • Driving Offshore / Onsite teams to make sure deliveries met without any communication gaps.

Confidential, NJ

Responsibilities:

  • Performing Healthcare functional analysis and design
  • Planning, directing, and managing designated projects
  • Ensuring dat objectives were accomplished in accordance with outlined priorities
  • Analyzing results of operations to discover more efficient ways to utilize resources
  • Coordinating teh successful simultaneous development of various projects
  • Delegating responsibilities and designed time schedules.
  • Reviewing project status reports during each operational phase
  • Preparing weekly project status reports for management
  • Managing resources
  • Creating delivery plans
  • Tracking teh company revenue
  • Performing process implementation
  • Conducting regular meeting with all leads on defined tasks and schedule tracking

Confidential, Kansas City

Sr. Relationship/Delivery Manager

Responsibilities:

  • Planning, directing, and managing designated projects
  • Ensuring dat objectives were accomplished in accordance with outlined priorities. Cost / Effort and Scope analysis done one all phases.
  • Used Agile / SCRUM Project Management methodology.
  • Adding tasks to be completed for Defined SPRINT in teh TFS and Track with team.
  • Participating SPRINT Backlog, Daily SCRUM and Review meetings to give project status update. Update tasks status into TFS accordingly.
  • Conducting regular meeting with all leads on defined tasks and schedule tracking
  • Prepared weekly project status reports for management.
  • Resource Management
  • Offshore Delivery Plans
  • Process Implementation
  • Conducting regular meeting with all leads on defined tasks and schedule tracking.

Confidential

Head of Delivery

Responsibilities:

  • Planning, directing, and managing designated projects
  • Ensuring dat objectives were accomplished in accordance with outlined priorities
  • Analyzing results of operations to discover more efficient ways to utilize resources
  • Coordinating teh successful simultaneous development of various projects
  • Delegating responsibilities and designed time schedules.
  • Reviewing project status reports during each operational phase
  • Preparing weekly project status reports for management
  • Managing / Hiring resources on need basis.
  • Creating delivery plans
  • Tracking teh company revenue
  • Performing process implementation
  • Conducting regular meeting with all leads on defined tasks and schedule tracking

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