SUMMARY

• Has a Total Experience of 10 years in IT Industry on various Technologies viz., .NET, Share Point MOSS 2010, SQL Server, VB, ASP, JAVA J2EE, Mainframe with FTS & RDX, ORACLE, TOAD, ETL Informatica, MSTR etc.., where my primary responsibilities include Consulting for large Programs involving Business Process Consulting, Application Support & Maintenance Process Improvements, Application Development Projects etc.,
• Program Management * Project Management* Software Engineering * SQL Server Application Support * C# * Strategic Planning * ASP.NET Software Delivery * Mainframe * Process Consulting * JAVA Stakeholder Engagement * ITIL* SDLC* SAP

PROFESSIONAL EXPERIENCE

Confidential, New Jersey

Sr. project Manager

Responsibilities:

• Work with the J&J L2, L3 Application Support resources on the application enhancements and maintenance of various internal applications related to HR, Tax, and Global Expense Reporting systems.
• Follow the IRIS Process for ticketing all the Incidents, Service Requests as part of L2 Support for GXRS, HR, and Tax applications.
• Updating the Process Documentation for new Production Enhancements, Issues and review with JnJ Personnel and upload to Central Repository (Share Point).
• Publish the Outage Notifications for the weekly Hosting Changes and perform Testing of the same on Prod Environment post Prod Implementation as needed.
• Participate in the weekly governance calls for all the Production Issues, Changes going to be implemented.
• Monitor the SMTP Services for the Production Servers hosting the GXRS Application.
• Run the COA, COF Activity reports on the need basis for various regions viz., US, LA, EUROPE, and ASIA - PACIFIC.
• Upload all the AS Support Documentation to the Central Repository Share point.
• Guide and provide access to the L2 Support Groups to the various newly on boarded team members.

Confidential, New York

IS Project Manager, Program PMO

Responsibilities:

• Program PMO for the NG-USFP Program Major Release 3.0 which includes various SAP Modules like Supply Chain Management which includes Building Various Objects of SCM like Transaction Inventory Accounting, Warehouse Cycle Count, Warehouse Stock, Non PO Parked Invoices, Reports to track Cash Transactions, Contract Usage Reports, Add Cost Center and Org. Structure Hierarchy to SCM-SS Universe, Filters from SCM Data Sources and Non-PO Invoice Approval Report. Apart from this the Program also includes other modules like Front Office, Non-Utility Billing, HR, and Payroll. Currently the Program is executed in the Agile Mode which includes Preparation of Daily Stand up Slides/Dashboards for Daily Stand up Meetings with various stakeholders, Partners and Vendors working for Customer Organization. Updating the Integrated Project Plans on a Daily Basis by working with the Module Wise Leads, PMs.
• Work with the NG IS Delivery, NG Partners like Deloitte, IBM, Wipro Project Teams, and Delivery Teams to ensure the right usage of best practices, Project Artifacts, Templates, Project Tracker.
• Direct and Guide the Project Teams for any deviations from the Plan, Project Health, and Delivery to ensure the Project is executed in the right direction.
• Update the Integrated Project Plan on a daily basis for the overall program based on the overall updates of the program.
• Managing and executing the project as per Wipro Internal Processes to meet the Operational Parameters, Organizational Goals as well as following the PMI Standards/Processes in implementing the various knowledge areas of the Project like Scope Management, Time Management, Cost Management, Quality Management, HR Management, Communication Management, Stakeholder Management etc., Single Point of Contact for all Customer Communications related to the Business Requirements, Commercials, Work Packs, Change Management Process etc., also the Point of Contact between Wipro Management and Customer Program Management with respect to the execution and delivery.
• Interacting with multiple stakeholders of the projects in terms of Budget, Requirements, Status Reports, Clarifications etc.,
• Sending the Weekly, Monthly Status reports to customer, Wipro management.
• As a IS PM responsible to customer delivery managing the multi partners, vendors for Project execution and delivery.
• Delivering the Project as per the PMI Standards right from Project Initiation thru Project Closure.
• Involve in various Project Meetings like Scope Validations, Scope clarifications, Project Read out Meetings on a weekly basis with Project Sponsor, PgM and PDMs of the Customer Office, Wipro Management.
• Conduct the Project Monthly Board Meetings to update the overall project review on a monthly basis and run thru the Deck depicting the project plan on a page, overall schedule, milestones, key risks, mitigation and contingency plans.
• Raise the invoices in the Wipro internal systems once the milestones are achieved.
• Follow thru with customer/sponsor on the invoice approvals.
• Generate the Project monthly delivery reports in the Wipro internal system depicting the overall health of the project, project risks, deliverables, milestones status etc.,
• Set the Goals and Objectives for the team members, Direct and Indirect Reportees, Team Leads for both Interim and annual performance appraisals and evaluate the overall performance.
• Approve the various team members’ requests in the Wipro internal systems.
• Review all the project deliverables before circulating to customer review and approvals; provide observations/feedback to the team. Follow thru with customer during the approval process.
• Resolve conflicts between the team members by applying various conflict resolution techniques depending on the situation and the scenarios.
• Guide the Team members on the process to be followed internally and externally i.e. execute and deliver the project both as per Wipro as well as customer organization processes and policies.
• Review the Deployment Documents during the PROD Deployment; Follow thru with the HP Change Management Teams for Change Management Ticket Approvals.
• Proper hand-shake with Application Maintenance Team during the closure of Post Implementation support phase of the project.
• Executed and delivered one of the Largest Migration, Enhancement/Development Project for the Confidential Client of Wipro where the Project involves stakeholders from various business functions, Multivendor/Partner and cross functional teams.
• Executing the project right from the Requirement Gathering thru Post Implementation Support Phases covering all the phases of the SDLC Life cycle i.e. Requirement Gathering, Analysis, Detailed Design, Coding and Unit Testing, System and Integration Testing, Performance Testing, User Acceptance Testing, GO-LIVE Implementation and Post Implementation Support by ensuring the NG/Wipro Processes are followed and implemented to achieve cost effective, quality of the product.
• Interacting with multiple stakeholders of the projects in terms of Budget, Requirements, Status Reports, Clarifications etc.,
• Updating the project plans project tracking, monitoring the project resources, teams.
• Sending the Weekly, Monthly Status reports to customer, Wipro management.
• Setting up daily calls with the team and the Business on the requirement clarifications, UAT Feedback Implementation during UAT.

Confidential, Chicago, Illinois

Sr. Project Manager / Program PMO

Responsibilities:

• As a Project Manager I have managed Mainframe Exit Project for Project Estimates, Planning, Execution, and Delivery.
• Responsible for requirement gathering, analysis, Helping the team in understanding the requirements clarifications etc.,
• Interacting with multiple stakeholders of the projects in terms of Budget, Requirements, Status Reports, Clarifications etc.,
• Updating the project plans project tracking, monitoring the project resources, teams.
• Responsible for Raising the Invoice across projects on a monthly basis for all T&M Engagements, Milestone for FPP projects, on a monthly basis and follows thru with the finance teams and customer for the submission and approval of the invoices.

Confidential

Project Manager, PMO

Responsibilities:

• As an Offshore Project Manager, PMO ensured various projects under BP USFVC Projects viz., CMS Execute, CFDB BOSS Reporting, Site Scope Upgrade, WoR Tired Pricing Execute, Thrifty Ancillary Sales Select/Execute, MF Exit, and Voyager Program followed the BP Project Management Processes.
• Responsible for resource allocation by getting indents created, resource billing, shrinking etc., for all the projects under PRJ004, CMS, Voyager, MF Exit cPRO codes.
• Interacting with multiple stakeholders of the various projects both onsite, offshore for resource loading, invoicing, indents, billing etc.,
• Updating the project plans project tracking, monitoring the project resources, teams.
• Updating the project tool for various projects under PRJ004, Voyager Programme, MF Exit etc.,

Confidential

Project/ Service Delivery Manager

Responsibilities:

• As a Project/Service Delivery Manager have managed, and provided support and maintenance activities for the GSK acquired Stiefel websites in .NET for performing the WADS remediation’s
• To deploy the changes to web applications using Ektron.To create web based self-service request forms. It provides a simple way for customers to find, understand and engage with IT services. To verify that the team records the incident and problem tickets using Remedy tool;“Standard Operating Procedures that describes standard processes and technical procedures related to a service, system or device operation and maintenance;
• To update the Weekly status of the project to the Delivery manager, onsite program manager and the customer.
• To see the day to day activities and help the teams to fix any technical issues by guiding them in right direction and also seek help from other project teams if required.
• To work and review the work orders which has to be sent to the customer.
• Updating the project plan with various list of sites to be remediated along with tasks assigned to various team members, tracking and monitoring the same on a daily basis.
• Identifying the risks at various levels like project, organization process and customer environment and maintaining a risk management plan along with the mitigation and contingency plans during the project execution
• Follow up with internal, external teams and customer for any clarifications w.r.t the various list of sites that are getting remediated.
• Organizing and driving the various team meetings, conference calls with the customer and Wipro project teams
• To ensure the team follows the various support processes like “Chameleon” that manages configuration, change, and escalation processes. This service is responsible for the development, maintenance and enhancements of consumer facing websites in support of the GSK North America Pharmaceuticals business.
• Stream lined the support processes and moved the application to the steady state.
• Raising the PDMRs on a monthly basis and getting the review and approval from the DM.
• Raising the Invoice on a monthly basis and getting the customer approval for the same.

Confidential

Project Manager

Responsibilities:

• Front ending the Customer from Wipro for all project communication and coordination with the Wipro OF team
• Working on the Functional specs for various releases i.e. NQR, FQR and MQR of the Tech Upgrade projects
• Working on the high level application flows depicting the various components of the application architecture like dependencies, Front end and middle tier servers Database servers etc.,
• Updating the project plan with tasks assigned to various team members, tracking and monitoring the team tasks
• Sending the updated project plans & Weekly Status Reports to the customer on a regular basis.
• Identifying the risks at various levels like project, organization process and customer environment and maintaining a risk management plan along with the mitigation and contingency plans during the project execution
• Follow up with internal, external teams and customer for any clarifications w.r.t the Requirements, Design Strategy, Requirements, Design inspection/reviews and there by coordinating with customer for the sign off of the respective deliverables.
• Organizing and driving the various team meetings, conference calls with the customer and Wipro project teams, Wipro Management and sharing the meeting minutes, action items respectively
• Approving the various team requests w.r.t the logistics requests like Desktop setup, Configuration, Release, Desktop movement, Configuring the servers, software installations, hardware/software media requests, leave, office transportation etc.

Confidential

Project Manager

Responsibilities:

• Preparing the detailed project plan with the various WBS activities of both the projects
• Updating the project plan with tasks assigned to various team members, tracking and monitoring the team tasks
• Sending the updated project plan & Weekly Status Reports to the customer on a regular basis.
• Identifying the risks at project level, organization process level and customer environment level and maintaining a risk register along with the mitigation strategies and plans
• Reviewing the various deliverables of the project like Requirements Specification, Design specification documents and providing the review comments to the team
• Follow up with internal, external teams and customer for any clarifications required on the received review comments and there by coordinating with customer for the sign off of the respective deliverables.
• Organizing and driving the various meetings, conference calls with the customer, Wipro internal and project teams and updating the status accordingly
• Analyzing the new scope activities and preparing the estimates to raise them as a SOW-Change Request or a separate Change Request for any scope creep or change or new Requirements or enhancements or unplanned activities and communicating the same with the Wipro top management for review and sending it to customer and getting the approval accordingly.
• Doing the appraisal review of the team members and providing the necessary feedback
• Approving the various team requests like Desktop setup, Configuration, Release, Desktop movement, Configuring the servers, software installations, hardware/software media requests, leave, office transportation etc.

Confidential

Lead Consultant

Responsibilities:

• Analyzing the requirements & preparing questionnaire based on the analysis & sending the same to customer for clarifications and answers.
• Follow up with customer for additional information, clarifications required based on the requirements by setting up the conference calls daily and providing the clarification received to the team.
• Preparing the project plan with the various WBS activities, updating the project plan with tasks assigned to various team members, follow up with the team regarding the status and sending the updated project plan & WSRs to the customer.
• Follow up with internal, external teams and customer for any clarifications required on the received review comments and there by coordinating with customer for the sign off of the respective deliverables.
• Analyzing the new scope activities and preparing the estimates to raise them as a Change Request, modifying the initially signed-off SOW accordingly, communicating the same with customer and getting the approval accordingly.
• Preparing and modifying the deployment document as applicable and testing the deployment package sent by the team. Preparing the UTC's and ST's, testing the application and communicating the bugs to the team and follow up with team regarding the bug fixes.
• Source Code reviews based on DMZ guidelines provided by Customer.

Confidential

Lead Consultant

Responsibilities:

• As a Lead Consultant attended the workshops from the business users to understand the existing application functionality.
• Analysis of the requirements and proposing the solution by giving the Solution Definition Document
• Converting the requirements into functional use cases and writing the functional specification document.
• Coordinating and leading the team in writing the functional specification document and solution definition document.
• Effort estimates for the proposed new solution and providing the same to the Wipro internal review and then to the customer.
• Preparing the weekly timesheets and status reports and sending the same to the customer.
• Interaction with the customer for understanding any new functional requirements and any specific communication and coordinating the same with the team and the customer.

Confidential

Project Manager

Responsibilities:

• Knowledge Transition from onsite and offshore teams.
• Analyzing the Functional Specification document w.r.t Data Management.
• Preparing the Technical Specification document w.r.t. Data Management.
• Writing the Audit scripts as per the Functional Specification
• Communicating to the business, dev., test for any data issues.
• Providing support to the business users, dev., test, program management for any data related queries.
• Running the audit scripts in test, UAT and production during the respective builds.
• Fixing the bugs related to data perspective.
• Updating the project status on a weekly basis.
• Preparing the project plan w.r.t. Data Management.
• Attending the bug triage meetings, DA calls, pre baseline, baseline, BRD meetings, GO-NO GO meetings w.r.t data management and giving the inputs where appropriate.
• Monitoring the project activities w.r.t the milestones.

Confidential

IT Analyst

Responsibilities:

• Taken Knowledge Transition of the application from onsite i.e. Microsoft, Redmond USA and started working on the bug fixes, CRs at offshore.
• Analyzing the business requirements for new CRs, bugs and providing the effort estimate.
• Understanding the requirements of the application and ability to analyze and Review the functional and technical specification documents for the new enhancements.
• Analyzing any new requirements and changes from the architecture point of view and provided effort estimation and developed the code accordingly.
• Delivering regular builds to test, Analysis and UAT for the CRs and bug fixes and dev. deployment as well.
• Attending relevant project meetings, scope, pre-baseline etc.
• Analysis and Review of all new architecture and design providing feedback on best practices and technologies to use.
• Arranges delivery/implementation of any special environmental needs for a project.
• Provides input to relevant documentation such as install guides, implementation plans, operations guide etc.
• Provide help during production implementation by the production support team.

Confidential

Project Technologist

Responsibilities:

• Analyzing the business requirements along with the analysis team. Understanding the requirements of the application and ability to analyze and Review the functional and technical specification documents.
• Analyzing any new requirements and changes from the architecture point of view and provided the inputs and review throughout the software development cycle of the project i.e. from envisioning to the end of the project.
• Delivering weekly builds to test, Analysis and UAT.
• Participate in ARM review meetings and ASAP audit conducted by Microsoft
• Attending relevant project meetings, scope, pre-baseline etc.
• Analysis and Review of all new architecture and design providing feedback on best practices and technologies to use.
• Coordinates the builds of servers and other resources as needed for Test and Production.
• Provides help to the project and PSA for application build breaks if necessary.
• Arranges delivery/implementation of any special environmental needs for a project.
• Ensure compliance with all mandatory guidelines such as SOX, ASAP, Corpsec etc.
• Provides input to relevant documentation such as install guides, implementation plans, operations guide etc.
• Provides input into the Support Go-Live Check list
• Works closely with Support, GNOC, Extranet and the Datacenters to make certain the project will deliver within established standards.
• Will meet with the PM and Dev Manger as needed in a 1:1 format to make certain all PT concerns are addressed.
• PT will take hand off of build after QA for build into SVC when applicable (i.e., when there’s an SVC environment to build into).May direct the work of others on the project.