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Project Manager Resume

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Lake Forest, IllinoiS

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SUMMARY:

  • Over 13 + years of Rich IT Experience
  • Perfect blend of technical and management expertise.
  • Dedicated hard working individual with the intercommunications skills to work at all levels in the organization
  • Proven experience in Support Engagements and Development Projects
  • SalesForce.com certified Admin and administrator (2+ years)
  • SharePoint 2010 Administrator
  • Expertise in Microsoft Technologies (VB 6.0,ASP,.NET,ASP.NET,C#)
  • Expertise in External device interface using RS232 communication (Involved in developing applications which has external interface with Medical devices, weighing bridges,Mettler Toledo weighing machines and Physiological Monitors)
  • Expertise in Developing Real Time Applications and in TCP/IP.
  • Hands on Experience in SQL SERVER and ORACLE Databases.
  • Sales and Marketing Domain Expertise

TECHNICAL SKILLS:

Languages and Software: C#,VB.NET, ASP.NET, VB6.0, ASP3.0, Developer 2000, PL/SQL, HTML4.0, JavaScript, VBScript, C, XML, JAVA 2.0,COM, DCOM,VSTS,Uniface,.NET CE, Oracle 7.3/8i/10g, SQL Server 7.0/2000, SQL Server 2005 & MS - Access, SQR, SalesForce.com, SOQL, SharePoint 2003/2007/2010

Operating System: Windows XP, Windows 2000

Languages: C#, Pl/SQL,JavaScript, ASP.NET,VB.NET, Crystal Reports,VB 6.0, Uniface.MS Access, SQL Server 2000.Salesforce.com Administrator/Developer

Database: SQL Server, Oracle, MS Access

Software: VSTS

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential, Lake Forest, Illinois

Responsibilities:

  • Monitoring tickets, resolving tickets within agreed SLA’s and interacting with Client
  • On site lead and handle team of 5 at offshore
  • Support following main applications
  • Aggregations, Sales alignments,AHA, longsheets, Incentive programs and incentive reports, Eurydice (Tender management application)
  • Interface programs/jobs for Product, Customer and Sales data transfer from SAP to Sales and Marketing area.
  • Loading AHA information from CD.
  • Customize and personalize Salesforce.com to fit environment's specific needs.
  • Support of SF.com through Tickets and resolving them in timely manner.
  • Create new user accounts and configure Salesforce.com to fit security needs at the user and organization levels.
  • Setup Apps, Objects, Page Layouts, Related Lists, Tabs, Roles, Profiles Validation Rules, Workflow Rules, Sharing Rules, Approval Processes, Outbound/Inbound Messages
  • Lead, Account, Contact, Opportunity Managements
  • Lead Conversion process, email-to-case, web-to-lead implementations
  • Business specific reports & dashboards
  • Development using Visualforce, Apex, Triggers, Webservices, JavaScript
  • Code optimization with respect to governor limits of salesforce
  • Data migration and manipulation using Salesforce tools
  • Web service interface coding and maintenance to sync alignemnts,Product and sales data from DELPHI (Legacy system to Salesforce.com)
  • Support more than 700 intranet sites and 50+ Internet Sites
  • Microsoft Certified SharePoint 2010 Administrator
  • Manage offshore team of 5 People
  • Complete involvement in moving the SharePoint servers to new data center
  • Complete fresh configuration and making the SharePoint up and Running
  • Perform SharePoint admin activities such as:
  • New site creation
  • Content modification
  • Set up users and grant access
  • Uploading videos.
  • Upload documentation
  • Workflows
  • Migration of 56 IIS sites to new data center
  • Migration of SharePoint 2007 and 2003 Environments

Confidential

Project Manager

Responsibilities:

  • Project Management, Client Interaction, Database Design and Crystal Reports

Confidential, North Carolina

Project Manager

Responsibilities:

  • Project Management, Coding, Design and Integration

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