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Qa Analyst Resume Profile


Obtain an enterprise technology position to challenge my talents, abilities, and aptitude to achieve difficult innovations providing a unique competitive advantage.


  • Excellent communicator who skillfully interacts with all levels and persons involved in technology projects. In-depth systems and software project knowledge and experience participating actively in roles as project manager, software developer, system and software designer, quality analyst and tester, source code reviewer, requirements analyst, technical support, customer trainer, and customer support. Analytical and problem solving skills include developing and winning complex system and software designs utilizing SDLC and Agile and OO methodologies leading to many successful deployments with prominent organizations. Application Domain expertise includes, but is not limited to Telecommunications, Criminal Justice, Finance and Banking, Transportation and Logistics, Medical Claims Adjudication, and Voting Systems.
  • Diverse applications and platform experience ranges from hand-held, microcomputer-based proprietary OS SW applications in C/C , to Internet and Web Site applications utilizing Microsoft .Net, C , Java, SQL Server, PHP and MySql technologies, to very large scale, globally dispersed systems running on IBM MVS z/OS mainframes. Highly adaptable Systems Engineer and versatile team player with hands on experience with a variety of Scheduling, Modeling, Diagramming, Source Control and Configuration Management, Test Automation, Defect Tracking, Project Management, Code Verification and IDEs. Writing skills includes production of project related requirements and design documentation, user documentation, and other related artifacts. Software Quality Assurance knowledge includes all facets of system and software testing including requirements traceability matrix and test case development, defect reporting, source code conformance and security vulnerability inspection, verification and validation, and requirements certification.


  • Key participant in several unique first-in-kind Information Technology projects in the United States 1 Computer Aided Dispatch CAD for the Transportation Industry, 2 - The Colorado Integrated Criminal Justice Information System CICJIS .
  • Telecommunications Industry - Onboarding Manager with AT T Architecture and Common Service Integration ACSI , helped coordinate 78 diverse, mission-critical software project initiatives to implement SOA and Web Services.
  • Banking Industry Asset-side Management with several large financial institutions includes successful branch network loan production and servicing systems improving quality of service, production capacity, and document accuracy while facilitating new product introduction, sales and marketing, regulatory compliance, while delivering an exclusive competitive advantage.
  • Transportation Logistics Key developer on a First-in-Class , metro-wide, RF Computer Aided Dispatch System piloted by Yellow Freight Systems, Inc. Created winning system designs, leading to development of several unique custom software projects including the Center Point Freight Dock Logistics scheduling, planning and tracking system for Confidential


  • Software and Languages:
  • C, C , C , ASP.NET, VB, Java, JSP, JMS, JavaScript, PHP, COBOL II, CICS, TSO/ ISPF, JCL, JES2, SQL, PL/I, EASYTRIEVE, RPG, X/D/HTML, CSS, AJAX, SSL, MQ, XML/XSL, MIME, SAX, DOM, SOAP, XSLT, ETL, Fortify, ExamDiff, Parasoft, Insure , Adobe Creative Suite, MS Office Suite, MS Project, MS Visio, CA Endevor, CA Librarian, Panvalet, et al.
  • RDBMS: VSAM, IMS, SQL Server, Oracle, Informix, SyBase, MySql, DB2, dBase.
  • Web Server: Windows Server 200n IIS Internet Information Server , Apache Web Server
  • Quality Assurance
  • Traceability matrix and test case development, defect reporting, code conformance and security inspection, verification and validation, and requirements certification. Testing includes automated, end-to-end, acceptance, use case, static and dynamic, system, stress, load, performance, accessibility, unit, component, environment, build and configuration management, and manual and automated source code review.
  • Management:
  • Past Titles include: Vice President of Loan Systems, Senior Systems Engineer, Manager of Software Development, Manager of Quality Assurance, Manager of Technical Support, and Manager of Customer Support.
  • Environments:
  • Mainframe: IBM z/OS,OS/390,MVS, DEC, Unisys,
  • Medium Systems: HP Unix / MPE, Unisys, IBM AS/400
  • Micro Systems: MS Windows XP, NT, VISTA, 7, Windows Server 200n, Linux.
  • Methodologies: SDLC, Agile/XP, OOA/D- Object Oriented Analysis Design, Scrum, RUP, CMMI, MSF, SOA- CBDI.



  • Primary responsibility to manage and assist multiple, concurrent project efforts to implement, test, and deploy using AT Ts Common Services Architecture. As an Onboarding Manager with ACSI, my assignments were primarily internal projects focusing on AT T mission critical applications to bring about new and enhanced functionality to all areas of the AT T business portfolio Sales, Service, and Billing .
  • Responsibilities included analyzing project business and systems requirements, system architecture and software design artifacts to perform due diligence analysis concerning infrastructure impacts for exceptional requirements such as high transaction volumes and low response time requirements. Assist with providing budget estimates and approvals necessary to provision all of the impacted systems in advance of deployment to insure successful deployment while meeting the business objectives.
  • Several project initiatives involved help coordinate the re-factoring of network and server hardware, application and ancillary software to achieve the response time and throughput objectives set forth by the business. Several strategic initiatives involved interacting with all levels of AT T internal engineering resources from enterprise architects, network, and security, ACSI development and production support, ACSI performance and load testing, et al, to fulfill the project objectives.
  • As an ACSI Onboarding Manager, I supported the successful launch of 78 project initiatives. Project support involved reviewing system architecture and software designs and working directly with the business leadership, project management, system architects, developers and testers to investigate and resolve issues. Support also involved provisioning the technical teams with tools and documentation to correctly implement the CSI services to facilitate successful deployment.

Environment: WebLogic and WebSpere, Apache Web Server, SOAP Web Services, Java, XML, Soap. Enterprise Message Bus, JMS, SOA, SDLC and Agile methodologies, WSDL, XML Schemas XSD , XML Transformations XSLT , SSL Secures Sockets Layer-Cryptography , Voltage Cryptography, Et al.


Created IUSAT.COM in April 2002. Owner and operator of a technology consulting company with a unique business model helping small businesses and residential computer users to increase productivity from new technologies. Perform all levels of technology support to clients with services ranging from web sites and applications Microsoft .NET, PHP/MySql , PC upgrades, builds and repairs, specialized office automation projects utilizing custom software and integrated with Microsoft Office Suite including EXCEL, ACCESS and WORD, software and systems integrations, document and book layout, design, and publishing, network setups Wi-Fi, LAN, WAN , software acquisition, installation, conversions, upgrades and training.

Environment: Microsoft .Net, ASP.Net, .Net Framework versions 1.0-3.5, Windows NT, XP, Vista, 7, Server 2000-2008, SQL Server, C , Java, Javascript, Visual Basic, CSS, XML/XSLT, PHP, MySQL, Adobe Creative Suite Photoshop, InDesign, ImageReady , Web Services, AJAX, MS Office Suite Access, Excel, Outlook, PowerPoint, Publisher, Word , IIS, Apache, OOP, SOA, UML.


Source Code Reviewer and System Test Specialist working on Voting Systems Federal Certifications as an ITA Independent Test Authority for the Election Assistance Commission eac.gov nist.gov . Performed manual and automated reviews of voting system software source code and any associated COTS Commercial off the Shelf Software , and reported discrepancies for conformance to regulatory requirements relating to structure, maintainability, and security with the aid of tools such as Fortify, Parasoft, and Insure . Developed, executed, and reported results of specialized test cases for voting system functionality and conformance to federal regulatory requirements. Created and maintained reports specifying new and corrected system discrepancies to the regulatory agencies and the voting system manufacturers.

Environment: Microsoft Windows XP, NT, Windows CE, .Net Compact Framework, Linux, QNX, C, C , C , VB, Java, PowerBuilder, COBOL, ExamDiff, Parasoft, Insure , Fortify, MS Office, Visual Basic.


Designed and developed interface and integration software Cobol II / SyBase for the Colorado District Attorneys' Council case management system and the CICJIS project on HP-MPE UX platforms. CICJIS-Colorado Integrated Criminal Justice Information System - Developed detailed software design for an automated Student Loan Application Processing software system for the Colorado Student Loan Program Student Loan Guarantee Agency - IBM OS/MVS . Developed enhancements to the Visa Interchange Tracking System ITS and the Visa International products for CITI Corporation.

Environment: IBM z/Os MVS, Windows 98, ME, NT, COBOL, PL/I, SyBase, VSAM, DB2, CICS, CA tools Librarian, Endevor, Panvalet, HP MPE/UX, SDLC.


CDAC Colorado District Attorneys' Council-above Developed and implemented the integration software for interfacing of the DA's criminal case tracking system to the CICJIS project. CICJIS is the first in the United States, fully integrated Criminal Justice Database named the Colorado Integrated Criminal Justice Information System

Environment: HP 3000 MPE/UX, COBOL, SyBase, Windows 95, 98.


Positions held while employed at ICS included Manager of Programming, Quality Assurance Manager, Customer Support Manager, Technical Support Manager, and Software Programmer. ICS was a premier supplier of transportation and freight distribution software involving transportation company logistics. Responsible for winning and managing several multi-million dollar custom software projects with the nation's premier transportation companies, and was a principal developer for the first metropolitan-wide radio-computer dispatch software system for the LTL Less-than-truckload Trucking Industry clients included: Union Pacific-Overnite Transportation, Yellow Freight Systems, and Wal Mart Stores .

Environment: Microsoft NT, 95, Netware, C, C , COBOL, Informix, Oracle, OOA/D, SDLC, Unix, IBM OS/MVS, Client-Server, Mobile Radio Communications-DOS


Instrumental in designing, developing, and producing several new system features to the MortgageCalc and LoanCalc software system products. As a consultant since 1984 , and full time employee, developed and enhanced several areas of the FTI's software production and customer service operations.

Environment: Windows DOS, BASIC, Netware, Borland C


Confidential, the largest Colorado based Financial Institution, ascended from Programmer to Vice President and Manager of Loan Systems. Responsible for supervising a staff of systems analysts coordinating and managing I/T systems requests from the Asset side of the Bank, consisting of the Marketing, Consumer, Residential, Construction, and Commercial divisions, and the respective Production, Servicing, and Collection departments.

Environment: IBM OS/MVS, COBOL, CICS, TSO/ISPF, JCL, Lotus 1-2-3, Word Perfect, CA Panvalet, DOS


Managed computer systems operations and systems and software development to enhance the daily loan production and marketing operations of the Bank. Directed implementation of a Branch network Automated Loan Production system enabling a distinct competitive advantage as the third largest lender in Colorado. Environment: Unisys Burroughs Medium Systems COBOL, CPM


Implemented automated computer loan document preparation in the branch operations. Provided programming and operations support for the residential loan production, servicing, and collection operations.

Environment: Unisys Burroughs Medium Systems COBOL, DOS, CPM


Performed daily computer center operations including network monitoring and troubleshooting, ran daily and periodic computer jobs at large data processing centers. MICOR and Mid-Continent respectively, were two of the largest hotel reservation and bank teller networks in the US.

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