Program / Project Manager Resume
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Pennington, NJ
SUMMARY:
- Banking - Brokerage - Retirement Products
- Application/Software Development - Program/Portfolio Management
- Seasoned project/technology manager; extensive experience in software development and deployment utilizing a variety of operating environments across multiple organizations.
- Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line results.
- Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
- Expert in waterfall project management and experienced with agile methodologies. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.
- Dalbar Seal awarded for development of 401(k) Statement Design and Implementation.
- Proven decision-making ability in identifying and solving technical problems. Experience implementing appropriate technology and methodologies to improve software reliability.
- Proficiency building and maintaining detailed project plans incorporating reporting metrics, risk identification and mitigation strategies and working with senior management.
- Team builder with 20+ years of experience in all phases of the SDLC, budgeting, staff development (involving diverse teams with on and off-shore resources), talent recruitment, coaching, mentoring, and motivating technical staff with a constant focus on stakeholder needs and bottom line results.
- Developed and managed 401(K) trading platform (Equities, mutual funds).
- Authored ML Retirement Group data strategy - integrated with firm-wide initiative.
- Managed technical teams through acquisition and integration of three firms.
SKILLS SUMMARY:
Project Management
Custom Software Development
Program Management /PMO
Enterprise-wide Implementations
IT Strategy Development
Acquisition/Integration
IT Project Lifecycle:
Requirements Analysis
ROI Analysis
Costing & Budgeting
Project Scheduling
Testing/QA/Rollout/Support
Value-Added Leadership:
Cross-Functional Supervision
Team Building & Mentoring
Client Relations & Presentations
Business & IT Planning
Vendor Management
PROFESSIONAL EXPERIENCE:
Confidential, Pennington, NJ
Program / Project Manager
Responsibilities:
- Liaised with business partners and stakeholders continually to ensure business goals are met.
- Developed and maintained MS Project plans and WBS to track progress to milestones.
- Tracked projects following DMAIC phases.
- Collected and maintained appropriate artifacts in SharePoint and firm-wide project management tool GPP (Global Project Portal).
- Participated in tollgate reviews for each DMAIC phase.
- Identified and tracked project risks throughout project lifecycle.
- Held weekly project status calls with stakeholders from requirements definition and sign-off through UAT (User Acceptance Testing) and deployment.
- Reported project progress to management on a weekly basis in both reports and via firm-wide management tools.
- Raised issues (as appropriate) to management to mitigate risk and/or adjust project plan/deliverables to accommodate changes.
- Tracked variance to budget (in Clarity) throughout development effort.
- Baselined requirements (as defined in CaseManager) and adjusted plans/deliverables as appropriate to reflect changes in scope, budget, etc.
- Involved other areas as needed (e.g., Architecture, Engineering) to ensure compliance with firm standards.
- Participated in all testing phases - working closely with Tech and Business partners to gain sign-offs for each before advancing to next testing level.
- Documented and maintained ongoing issues list using HP QC (Quality Center) for entire project lifecycle.
Consultant
Confidential, Pennington, NJ
Responsibilities:
- Established two teams of ten consultants each to monitor account openings and data integrity of existing and merging of accounts.
- Supported Client On-boarding and Data Governance area including telephone support working closely with ML management team and internal clients.
- Interviewed and oriented new staff to the environment.
Manager
Confidential, Trevose, PA
Responsibilities:
- Managed team of 20 office staff - responsible for preparation, tracking, reporting of census forms used by field personnel.
- Worked with management team to appropriately allocate staff, track progress to goals, resolution and escalation of issues.
Confidential, Pennington, NJ
VP Technology
Responsibilities:
- Retirement Technology Group
- Stock Option System
- Managed team of 27 developers supporting and enhancing existing SOP system.
- Integrated off-shore resources, including contract negotiation, budgeting, planning and deployment of scheduled software releases.
- Involved with technology strategy planning, platform upgrades (Oracle 10g), new deployment strategies (SCM), migration of existing client transmissions from UNIX platform (Crontab) to Autosys.
- Participant Statements
- Produced and mailed 2.1 statements quarterly within ten day window using ExStream software (after evaluating competing products and platforms before selecting ExStream).
- Was senior technical person on the national RIT/USA Today Quality Award winning team that also received the Dalbar Award for the ML 401(k) Millennium statement.
- Trading / Reconciliation Systems
- Involved with three acquisitions and integration of staff and technology platforms. Managed staff of 80+ in multiple locations including San Francisco and Atlanta.
- Designed and built the mutual funds trading system supporting all 401(k) trading accounts and their daily reconciliation - calculated daily NAV and weighted price averages for retirement clients.
- Designed and implemented Retirement Group’s Equity Trading platform including automated true-up trading to keep plans reconciled with Trust accounts and related Trust statements.
- Technology Strategy / Data Strategy
- Authored technology strategy document for RGT outlining direction for the three and five year planning.
- Represented the Retirement Group in firm-wide data strategy effort and migration to firm-wide hub.
- Implemented new standards as part of firm-wide initiatives; developed disaster recovery / contingency plans.