SUMMARY:

• Over 14 years of strong IT testing experience in Banking and Financial Mortgage Services, with strong Management, Business and Technical background.
• More than 9 years of experience in the field of Project Test Management, lead quality assurance and control, financial and banking systems analysis and testing, quality assurance methodologies and processes, standard tools and techniques in support of the quality assurance objectives and all phases of the Software Development Life Cycle.
• Worked as Test Manager of various sized projects through the entire SDLC phases, with varying complexity, involving multiple teams and lines of businesses with extensive cross team coordination through the entire Test management phases.
• Excellent communication and interpersonal skills, creating very strong working relationships with Business Stakeholders, Application Team members and Technology management.
• Expertise in Agile & Waterfall testing methodologies.
• Involved in Process improvement for Testing Center of Excellence and Mentoring initiatives.
• Involved in various Process improvement initiatives and worked closely with senior management on project testing metrics and status reporting and escalation of any potential risks.
• Extensive testing experience in Web application, API services across platforms.
• Extensive domain testing experience in Loan Origination, Loan Servicing, Service Appraisal Engine and Pricing Engine systems.

TECHNICAL SKILLS

Test Management Tools: JIRA, Quality Center, TFS, Microsoft Test Manager, Test Rail.

Testing Methodologies: Agile, Waterfall Domain Mortgage Financial Services, Loan Origination, Loan Servicing, Pricing Engine systems, Consumer Lending Portals, Gaming Portals, CRM, Project Management Tools

Functional Test Automation Tools: Selenium WebDriver, WinRunner, QTP.

API Testing tools: Swagger, soapUI, Postman

Automation Frameworks: Data Driven, TestNG Frameworks

Programming Languages: Java, Selenium Webdriver

Databases: MSSQL Server, Oracle, MySQL MS - Outlook, MS-Project, MS-Word, MS-Excel, MS-Power Point

PROFESSIONAL EXPERIENCE

Test Manager

Confidential, Livermore, CA

Responsibilities:

• Leadership of a QA team to ensure quality service and on-time product delivery
• Lead a team of 12 QA Test Engineers with 2 Test Leads reporting to me on a daily basis
• Defined and implemented QA processes, test plans, and procedures for systems and software development environments
• Provided Full lifecycle support of testing loan origination product
• Ensured requirements/stories have been fully satisfied through the examination of acceptance criteria, and produce metrics and other reporting necessary to provide visibility into the software test status.
• Worked closely with the Application Development Teams to ensure delivery of builds in a timely manner.
• Monitored completion of tasks and continuous quality delivery of products as planned.
• Established a very good working relationship with all the project stakeholders
• Managed team workload and resource allocation, progress, and issue resolutions.
• Provided mentoring support throughout all phases of the SDLC.
• Managed and Coordinated development of planning Test phase deliverables across all integrated applications (Test Plans, Test Scenarios and Test Scripts and RTM and Testing Efforts).
• Monitored on a regular basis TFS for defects metrics and reporting with all the impacted teams and brought defects to a resolution consistently ensuring high quality releases.
• Facilitated effect review board meetings for every release.
• Been the single point of QA contact and played a key role for the releases to be signed off in system and UAT phases.
• Conducted root cause analysis for every release and continuously worked towards improving processes, tools and testing techniques.
• Responsible for testing deliverables for both manual and automation testing activities.

Environment: TFS, Microsoft Test Manager, Agile Methodology, MySQL, Java, J2EE, Selenium Web Driver, TestNG, HTML, Java Script, CSS

Test Manager

Confidential, San Francisco, CA

Responsibilities:

• Lead customer centric testing operations ensuring high quality delivery & service while maintaining adherence to quality standards and catering to client’s specific technical needs.
• Reviewed user stories and define test strategies for loan origination and pricing systems.
• Lead global testing teams of size 20 working across different modules in Loan Origination and Wholesale Portal systems.
• Taken the complete ownership of driving the Requirement brainstorming sessions for testing teams ensuring that the team has good understanding of the business requirements.
• Prepare Requirement Traceability Matrix both for Wholesale portal and Origination requirements.
• Managed and coordinated for test case design and text case execution across different testing phases.
• Prepared test metrics, defect trend graphs and share the statistics with all the stakeholders.
• Conducted DRB meetings with all the project stakeholders.
• Provided daily testing status updates and weekly QA dashboards to all the project stakeholders.
• Escalated any project issues/testing risks in a timely manner and track them to closure involving the right people.
• Responsible for testing deliverables for both manual and automation testing activities.

Environment: Eclipse IDE, Selenium WebDriver, QualityCenter, Windows, Agile Methodology, MS Office tools, Java, Oracle, SQL Server, HTML, XML, UNIX.

Test Manager

Confidential, Bloomington, MN

Responsibilities:

• Involved in Sprint Planning & Review meetings and provide test estimates for the user stories for Credit, Collateral, Compliance modules
• Created test strategies for user stories defined for every sprint.
• Lead the web service testing teams both offshore/onshore.
• Trained the team members on web service testing tools soapUI and Postman.
• Managed and coordinated for test case design and text case execution across system and UAT testing phases.
• Prepared test metrics, defect trend graphs and share the statistics with all the stakeholders for every release.
• Conducted DRB meetings with all the project stakeholders and track the defects to closure.
• Provided daily testing status updates and weekly QA dashboards to all the project stakeholders.
• Escalated any project issues/testing risks in a timely manner and track them to closure involving the right stakeholders.
• Single point of QA contact and played a key role for the releases to be signed off in system and UAT phases.

Environment: SoapUI, Postman, Microsoft Test Manager, TFS, Java, J2EE, HTML, Java Script

Test Manager

Confidential

Responsibilities:

• Lead a 12 member testing team in an offshore/onshore engagement model.
• Defined test strategy, test plans for multiple applications integrated as part of pay day loan system.
• Took the complete ownership of driving the Requirement brainstorming sessions for testing teams ensuring that the team has good understanding of the business requirements.
• Prepared Requirement Traceability Matrix.
• Managed and co-ordinate for test case design and text case execution tasks across different testing phases.
• Prepared test metrics, defect trend graphs for every release and share the statistics with all the stakeholders.
• Conduct daily DRB meetings with all the project stakeholders.
• Provide daily testing status updates and weekly QA dashboards to all the project stakeholders.
• Escalated any project issues/testing risks in a timely manner and track them to closure involving the right people.
• Responsible for testing deliverables for both manual and automation testing

Environment: Quality Center, Java/J2EE, SQL Server, Windows, Selenium (Web Driver2.0), IDE, TestNG, Eclipse, MS Word, Excel, JSP, HTML, XML, AutoIT

Test Lead

Confidential

Responsibilities:

• Participated in Sprint Planning & Review sessions and provided test estimates for the user stories
• Reviewed user stories and create testing strategy and plans.
• Allocated test case design and test execution tasks for all the team members and monitor the task progress.
• Involved in test case design and API test execution tasks for admin and workflow modules.
• Involved in automated test script design and execution using selenium WebDriver.
• Defect reporting and tracking using Quality Center.
• Co-Ordinated with offshore/onshore teams for issue clarifications, status updates.
• Sent daily & weekly testing status updates to all the project stakeholders.
• Conducted root cause analysis for every release and continuously worked towards improving processes, tools and testing techniques.

Environment: SoapUI, RestClient, Microsoft Test Manager, TFS, Selenium, AutoIT, Java, J2EE, HTML, Java Script

Test Lead

Confidential

Responsibilities:

• Defined test strategy and test plans.
• Prepared test estimates for system & integration testing.
• Allocated tasks to the team members and monitored the task progress.
• Involved in test case Design & execution across different phases of testing lifecycle.
• Interface with onshore test teams and co-ordinate for integration testing efforts
• Escalated any risks/issues and come up with the mitigation plans.
• Defect reporting and tracking using Quality Center
• Send daily & weekly status updates to all the project stakeholders

Environment: Quality Center, MS Word, Excel, MS Project, Java, J2EE, HTML, Java Script

Test Engineer

Confidential

Responsibilities:

• Reviewed requirement specifications and logged requirement clarifications.
• Responsible for creating test data for different loan workflows.
• Performed System and Integration testing.
• Designed& executed system test cases.
• Performed User Acceptance Testing in co-ordination with the users.
• Reported defects in Bugzilla and tracked them to closure.
• Co-Ordinated with offshore teams for issue clarifications, status updates.
• Performed database verifications using SQL queries to validate test data.
• Interfaced with onshore testing teams and coordinated for system and integration testing.
• Ensured all the SEPG testing processes are adhered to.
• Send daily testing status to the team lead

Environment: Bugzilla, MS Word, Excel, MS Project, Java, J2EE, HTML, Java Script